This hotel features an outdoor pool, laundry facilities, and ATM/banking services. Self parking is free. Change of towels is available on request.
The Residency Inn offers 80 accommodations with irons/ironing boards. Televisions come with cable channels.
Bathrooms include bathtubs or showers. This Galveston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The Residency Inn features an outdoor pool, laundry facilities, and an ATM. Complimentary uncovered self parking is available on site.
The Residency Inn has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
ATM
Laundry facilities
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bathroom
Bathtub or shower
Private bathroom
Entertainment
Cable channels
More
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open Sunday - Thursday (7:00 AM - 11:00 PM) and Friday - Saturday (7:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 25.00 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Property is also known as
The Residency Inn Hotel
The Residency Inn Galveston
The Residency Inn Hotel Galveston
The Residency Inn Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 159 out of 658 reviews
10 - Excellent
159
Rating 8 - Good. 49 out of 658 reviews
8 - Good
49
Rating 6 - Okay. 84 out of 658 reviews
6 - Okay
84
Rating 4 - Poor. 86 out of 658 reviews
4 - Poor
86
Rating 2 - Terrible. 280 out of 658 reviews
2 - Terrible
280
4.6/10
Cleanliness
6.2/10
Staff & service
4.4/10
Amenities
4.4/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
2/10 Terrible
Matthew
Traveled with family and small children, Traveled with pets
Staff were rude and would just look and state at you as they walk around looking busy. I had a leg injury so I had a chair (small fold out one) and was told I couldn't have anything out side and if I wanted to sit them I could use my own vehicle. Night time there is traffic constantly in and out some being the same car back and forth all night.... Just plain not right
the floor was sticky, the bathtub was dirty and old, holes in the walls
Helmut
Stayed 1 night in Mar 2025
2/10 Terrible
Diego
Mar 31, 2025
Diego
Stayed 1 night in Mar 2025
6/10 Okay
Gustavo
Traveled with group
Mar 31, 2025
For the most part it was good, except for the cleaning. Toilet was extremely dirty. Looks like last visitor had an accident and it wasn’t properly cleaned before giving it to somebody else.
Front desk guy was super friendly, looks like they are renovating everything, some parts are ok and newer, some definitely not, was worried about putting things in the fridge.
Floors were not swept, only the bathroom light worked, bathtub had Sheetrock shavings and grout that had not been cleaned up, I had to wash it down to use it. It was nothing like the photos.
Disputing the charge with the credit card. There was multiple drops of dried blood on the floor. The room had a strong stench. Visible cigarette burns on the bed. The bathroom had visible urine stains and fecal matter on the walls and tub. Half of the lights didn’t work. Conditions were unacceptable and deplorable. Picture of the property on Expedia are deceiving.
At the time of my writing this, the property seemed to have been undergoing renovation or repairs. That said, I was surprised at the state of disrepair in which I found my room. The wooden floor was broken, all surfaces were dusty or dirty, there were holes in the blanket where people had put out cigarettes, and there were hand prints all over the headboard of the bed. There were also stains on the lampshades. I have no idea how that even happened. I hope the staff sets the property in order soon, for the sake of future residents, but I would advise others to stay somewhere else for now.
Cockroachs… Worst place I have ever stayed at ever. it was in Process of remodeling over spray and unfinished sheet rock repairs. But the cockroach on top of the toilet at 3am was not super surprising considering the conditions of the place is a real dump. The exterior needed painting badly the door and framing dented and day light shows through. Ac was noisy and a lot of the metal framing around the ac were off or partially detached Full trash cans in the walkways The 2 cracked out employees were friendly though. This place should not be allowed on Expedia does not meet a minimum standard.
This place need a whole room renovation. It was holes in the walls, stains on the walls and floor. and the bathroom, I wouldn't even blow my nose in there. Just nasty.
I knew we weren't staying at a 4 star hotel, but was really taken back by the condition of the room. No smoke detector or phone to contact the front desk.
We were there for 4 nights and never had a room refresh. I had to go to the office for clean towels and toilet paper.
Wallpaper coming off the walls and you couldn't take a bath, just shower...which was good because the tub was a mess. Mold on the shower curtain and the toilet looked like it came from an old elementary school so short.
The sign said under new management, so I can only hope they plan on making
needed renovations!
This place is way better than Motel 6 I will come again
Lisa
Stayed 1 night in Mar 2025
6/10 Okay
sonia
Traveled with family
Mar 18, 2025
Liked: Staff & service, amenities
The location is ok, i requested a non smoking room, the room smelling was weed always (we needed to buy a candle)
People outside rooms smoking (not nice) and that made me feel unsafe.
It says not pets allowed and I saw a big dog in one of the rooms, also someone left 2 bags of trash outside our room and was there the 2 days.
The staff very nice.