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The Residency Inn

2.5 star property

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Photo gallery for The Residency Inn

Queen Double Bed | Iron/ironing board, free WiFi
Property amenity
Reception
2 outdoor pools
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Pool
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
6107 Broadway st., Galveston, TX, 77551
  • Moody Gardens
    ‪4 min drive‬
  • Galveston Schlitterbahn Waterpark
    ‪5 min drive‬
  • Port of Galveston Cruise Terminal
    ‪6 min drive‬
  • Houston, TX (EFD-Ellington Field)
    ‪38 min drive‬

Room options

View all photos for Queen Double Bed

Queen Double Bed | Iron/ironing board, free WiFi

Queen Double Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for King

King | Iron/ironing board, free WiFi

King

  • Sleeps 2
  • 1 King Bed

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About this property

The Residency Inn

Hotel in Near West End
This hotel features 2 outdoor pools, dry cleaning, and laundry facilities. Self parking is free. Additionally, a 24-hour front desk and ATM/banking services are onsite. Change of towels is available on request.
The Residency Inn offers 80 accommodations with irons/ironing boards. Televisions come with cable channels.

Bathrooms include bathtubs or showers. This Galveston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
The Residency Inn features 2 outdoor swimming pools. This Galveston hotel also offers laundry facilities, dry cleaning/laundry services, and an ATM. Onsite uncovered self parking is complimentary.

The Residency Inn has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • Cable channels

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Residency Inn Hotel
The Residency Inn Galveston
The Residency Inn Hotel Galveston

The Residency Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 152 out of 598 reviews
Rating 8 - Good. 45 out of 598 reviews
Rating 6 - Okay. 77 out of 598 reviews
Rating 4 - Poor. 76 out of 598 reviews
Rating 2 - Terrible. 248 out of 598 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refrigerator hasn't been leaned in a very long time. Smelled horrible when we opened the door
Bench eas crached and peeling
Holes in the bedding
Smoke detector was on top of the hanging area not on the ceiling
Stayed 1 night in Feb 2025

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting!!

It was terrible, and we left. The agent said I would get a full refund and he booked us at the Motel 6 down the road. It was very clean! That was all that I asked! It didn’t have to be fancy, but nasty was unacceptable. The Residency Inn was So bad, that I could not stand to use the toilet, let a lone take a shower. It was too dirty for a dog to stay. Floor was dirty, as was the sink, fridge, microwave-which wouldn’t work either! I was told to leave and did not have to go to the front desk to check out, and would be getting a full refund, which I’m still waiting on!
Stayed 2 nights in Feb 2025

2/10 Terrible

Gwendolyn

Disliked: Cleanliness, property conditions & facilities
I did not like anything about the property. After looking at the outside we drove off and did not stay there. Terrible!
Stayed 1 night in Feb 2025

2/10 Terrible

Judith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t stay , we got our money back . It was unsafe couldn’t lock the door . It was very dirty inside and out . Had to walk through trash to get to the room to open the door
Stayed 1 night in Feb 2025

2/10 Terrible

Meredith

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T DO IT!!! IT IS A SAFETY HAZARD

So it definitely did NOT look like the pictures. Of course with the price I wasn’t expecting a grand hotel. But wholley Moley it was terrible. It looks like the buildings are falling apart and when we checked in the person behind the counter was knocked out on the counter. We had to walk over trash and debris in the walkways. The rooms had holes in the walls and were filthy dirty. The beds had dog hair and dirt all over them, and when we pulled the covers it was even worse. It seemed like an investor bought it and is trying to rent out rooms while trying to remodel. Which it is NOT in any condition to rent any rooms out. The tv didn’t work, the shower was iffy,the wall spackle were falling apart and all over the floors. I wish I would have took pictures, we were all just too disgusted.
Stayed 1 night in Jan 2025

2/10 Terrible

Deven

Disliked: Cleanliness, staff & service, property conditions & facilities
Vybhoj
Stayed 1 night in Feb 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
looks like they are trying to revamp it they need to here up and tell incoming customer they are and take pic that show state of units and outside
Stayed 1 night in Jan 2025

10/10 Excellent

Kerri

Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Stayed 2 nights in Jan 2025

10/10 Excellent

Kerri

Stayed 1 night in Jan 2025

6/10 Okay

travis

Liked: Room comfort
Stayed 1 night in Jan 2025

6/10 Okay

El

Stayed 1 night in Jan 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities

Move along - nothing to see here...

This was just horrible. No ground floor king as reserved. Let us have a queen - under renovation... No discount either. No shower curtain, the tub was filthy. Giant dust bunnies in the bathroom vent and the room heater. The floor was dirty. Three steps up from the parking lot to the ground floor room. The last step was big. Not good for anyone on crutches. The bed was clean and comfortable. Not recommended at any price.
Stayed 1 night in Jan 2025

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting! Do not recommend.

One of the dirtiest hotels I’ve ever been in, there was used soap left on the bathtub, floors were filthy, missing trim boards around the floor, Nats coming out of the drain in the sink.
Stayed 1 night in Jan 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kerri

Stayed 1 night in Jan 2025

10/10 Excellent

Kerri

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Kerri

Stayed 1 night in Jan 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room they gave me and my husband was nasty. The door had a blood on the bathroom door. Wholes in the wall, and furniture was dirty #103 not exceptable
Stayed 2 nights in Jan 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities

Not the Hilton

Facility was clean but well worn. Two of the light fixtures did not work. And the smoke detector was missing. The additional lock on the door was also broken and missing. We stayed there because we came the night before a cruise and wanted somewhere inexpensive to stay. It happened to be a relatively cold day and the air conditioning didn’t seem to have a heat setting. That being said, it was about what we expected for the price. Staff was friendly and helpful.
Stayed 1 night in Jan 2025