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Breakfast there was great

We expected more.

Exceptional Stay in the Heart of Venice We stayed at Palazzo Dei Fiori by Room Mate (early August 2026) in the Girasole apartment, and the entire experience far exceeded our expectations. The Apartment (Girasole) -Space & Layout: The 3-bedroom setup (1 king, 2 double) with 3 private bathrooms provided unmatched comfort and privacy for our group. -Views & Comfort: Beautiful canal views directly from the apartment and effective, climate-controlled air conditioning; an absolute necessity during an August stay in Venice. -Location: Perfectly situated in the city center, offering quiet surroundings while remaining just a short walk from the Grand Canal. Service & Hospitality -Seamless Arrival: Check-in was fast, straightforward, and welcoming from the moment we arrived. -Attentive Staff: The front desk team was consistently available, proactive, and genuinely eager to assist at every turn. -Coordination & Local Insight: They handled our airport transfers flawlessly, arranged seamless transport to the neighboring islands, and pointed us to fantastic local dining spots that made our trip memorable. Palazzo Dei Fiori delivered top-tier accommodations, prime location, and world-class service. We would rebook without hesitation!!

Good

Amazing

I read reviews that the free breakfast was just average nothing special. I disagree it was not like the American free breakfast. It was a buffet of absolutely everything with little cakes and like 30+ food options with a beautiful view. There was ALWAYS someone at the front desk which was nice. Our rooms were cleaned every single day without requesting. The hotel was absolutely gorgeous and romantic. We were able to watch a wedding with an amazing band from our room. AC worked great. Staff spoke English and provided us with a map upon arrival and offered to help with everything. The location is perfect you are next to a convenience store for water or snacks and close walking distance to Rialto without being overly crowded. I would not want to try any other hotel if we visit Venice again in the future.

The Excelsior on the Lido is the perfect spot to relax and recharge, whilst having rapid access, by hotel boat and public boat transport, to Venice and nearby islands. We find the Lido and its beach to be a much more pleasurable Venice base than staying in the center of Venice. Excelsior is an old-world style resort, with all of the wonderful staff and amenities of yesteryear, with no pretension. The facilities and services at both the private beach and pool are simply perfect. The staff are warm and always happy to help in any way they can. The rooms are elegant and well appointed. This was our second visit and we WILL be back!