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Riviera Inn and Suites 1000 Islands

3.5 star property

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Family Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, desk, laptop workspace, free WiFi
Point of interest
Front of property
Pillowtop beds, desk, laptop workspace, free WiFi
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Pet friendly

Explore the area

Map
650 King Street East, Gananoque, ON, K7G1H3
  • Thousand Islands OLG Charity Casino
    ‪12 min walk‬
  • Gananoque Boat Line
    ‪3 min drive‬
  • Thousand Islands Playhouse
    ‪3 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Non Smoking, Jetted Tub

Family Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, desk, laptop workspace, free WiFi

Family Suite, 1 King Bed, Non Smoking, Jetted Tub

  • City view
  • 500 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Business Room

Pillowtop beds, desk, laptop workspace, free WiFi

Business Room

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, free WiFi

Standard Room

  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Pillowtop beds, desk, laptop workspace, free WiFi

Suite

  • 20 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, fireplace

Suite, 1 King Bed

  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Pillowtop beds, desk, laptop workspace, free WiFi

Deluxe Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Seasonal outdoor pool

Super 8 by Wyndham Gananoque/Country Squire Resort

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
3.7 out of 5, Good, (1001)
The price is $116
per night
$136 total
includes taxes & fees
May 18 - May 19
Super 8 by Wyndham Gananoque/Country Squire Resort

About this property

Riviera Inn and Suites 1000 Islands

3.5-star Gananoque hotel close to Thousand Islands Playhouse
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Riviera Inn and Suites 1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gananoque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Gananoque hotel also offers a seasonal outdoor pool, a vending machine, and a garden. Complimentary self parking is available on site.

Riviera Inn and Suites 1000 Islands has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Wheel & Anchor Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wheel & Anchor Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CAD 15
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 22 and January 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per stay
  • Resort fee: 4.52 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 15 (subject to availability)
  • Late check-out fee: CAD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from May 15 to October 10

Property is also known as

Riviera Suites 1000 Islands
Riviera Inn and Suites 1000 Islands Hotel
Riviera Inn and Suites 1000 Islands Gananoque
Riviera Inn and Suites 1000 Islands Hotel Gananoque

Riviera Inn and Suites 1000 Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 276 reviews
Rating 8 - Good. 95 out of 276 reviews
Rating 6 - Okay. 52 out of 276 reviews
Rating 4 - Poor. 24 out of 276 reviews
Rating 2 - Terrible. 15 out of 276 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Disliked: Cleanliness, amenities
Although we enjoyed our stay and the staff were friendly, we found the room dirty. For example, the jets in the jacuzzi tub blew out dirty and who knows what else but it was black ..
Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw two rooms at arrival. Both were dirty and one had bugs in the bed. They would not refund my stay even though we could not stay for fear that it was bed bugs. We went to another hotel in town and didn’t book it with Expedia. Both refuse to refund the booking due to the unhygienic state of this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Itll come across as a very dated motel but its really lovely once you get in
Stayed 2 nights in Jan 2025

8/10 Good

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

The off-season price was right.

Well situated on the main street. Lots of parking. The room was large and clean. Quiet neighbours. No soap in the shower/bath. TV wasn't working well. We skipped the free breakfast which offered little options and had only a couple of tables to sit at in the corner of the front lobby. Their restaurant appeared to be closed. Weird that the clerk at the front desk asked me to give him a tip at checkout. Overall, it was good but the real test would be during the busier summer months.
Stayed 1 night in Dec 2024

6/10 Okay

Dwain

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Stayed here for New Years Eve as a night away. The room/property was nice, clean, well kept. The service was very good. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Niklaus

Stayed 1 night in Dec 2024

8/10 Good

Carl

Stayed 3 nights in Dec 2024

6/10 Okay

Lily

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Have stayed before no problems, this stay our room both beds were barely useable the racket both beds frames made as both box springs appeared to have multiple broken boards not good for someone with a bad back travelling
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ken

Stayed 1 night in Nov 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good part of Gananoque. Close to restaurants, shopping and easily accessed from highways.
Stayed 1 night in Dec 2024

8/10 Good

Evon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to stores, gas station and fast food.
Stayed 2 nights in Nov 2024

6/10 Okay

George

Traveled with partner
I was greeted warmly and was checked in quickly. I was hoping for a ground-level room, but was given a second-floor - outdoor-access only - room, even though it’s the off season and there were very few guests. While the room was basic, the beds were comfortable and there was lots of hot water. On the other hand, the pillows were flat and the bathroom needed some scrubbing.
Stayed 1 night in Nov 2024

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Find another hotel. Terrible

Check in was ok. Pleasant lady but very strong accent made it difficult to understand. Room given was terrible: the control knob on the heater/a.c. unit was broken so could not control temp. Got too hot so had to shut off, then too cold; gas fireplace in room. Didn't work. Called front desk. She came, got the pilot on but that was it. No flame. The knob on the clock did not work to set the correct time. She just tried to cover things up saying daylight saving ended. All the furniture was chipped badly. Leather desk chair peeling. A few small dead bugs everywhere, not clean. Toilet didn't flush properly. Door to washroom did not close properly. So much static on the phone when I called front desk. Couldn't hear/understand. (and it was a clear, dry day) Large jetted tub in room. Looked nice but we didn't stay long enough to use it. We checked in at 3 p.m. and checked out at 7:50p.m. same day. (And we weren't even in the room for this entire time. We were gone for 2 hours.) We would not stay to sleep there. Definitely we do NOT recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

10/10 Excellent

Mihaela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet
Stayed 1 night in Nov 2024

8/10 Good

Glenn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024