Mayfair Spa Resort & Casino Gangtok

5.0 star property

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December 2024
January 2025

Photo gallery for Mayfair Spa Resort & Casino Gangtok

Indian cuisine
Couples treatment rooms, sauna, body treatments, aromatherapy
Couples treatment rooms, sauna, body treatments, aromatherapy
Exterior detail
Grand Villa | Free minibar, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Lower Samdur Block, Ranipool, Gangtok, Sikkim, 737135
  • Shiv Mandir
    8 min drive
  • Banjhakri Falls
    9 min drive
  • Fambong La Wildlife Sanctuary
    9 min drive
  • Gangtok (PYG-Pakyong)
    35 min drive

Room options

Grand Villa

  • 3000 sq ft
  • Sleeps 4
  • 2 Double Beds

Imperial Villa

  • 2500 sq ft
  • Sleeps 4
  • 2 Double Beds

Oriental Villa

  • 2500 sq ft
  • Sleeps 4
  • 1 Double Bed

Crown Villa

  • 1428 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Room

  • 530 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Regent Villa

  • 2000 sq ft
  • Sleeps 6
  • 3 King Beds

Royal Villa

  • 2200 sq ft
  • Sleeps 6
  • 3 King Beds

Premium Cottage

  • 655 sq ft
  • Sleeps 4
  • 1 Double Bed

Suite

  • 1194 sq ft
  • Sleeps 4
  • 1 Double Bed

Family Room

  • 793 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Mayfair Spa Resort & Casino Gangtok

5-star Gangtok hotel with casino
Along with a full-service spa, this hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Mayfair Spa Resort & Casino Gangtok offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mayfair Pevonia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, Mayfair Spa Resort & Casino Gangtok features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 2422 square feet (225 square meters) include conference space. This luxury hotel also offers a casino, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Mayfair Spa Resort & Casino Gangtok has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Orchid - This restaurant specializes in Indian cuisine.
Rumtek Lounge - This restaurant serves breakfast and dinner. Open daily.
Jungle Cafe - This café serves light fare only. Open daily.
Tongba Bar - This bar overlooks the pool. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jungle Cafe
  • Orchid
  • Rumtek Lounge
  • Tongba Bar

Things to do

  • 15 gaming tables
  • 7 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (7,000 square feet of space)
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,422 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3499
  • Christmas Eve (24 December) Gala Dinner per child: INR 2500 (from 6 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: INR 3499
  • Christmas Day (25 December) Gala Dinner per child: INR 2500 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 7499
  • New Year's Eve (31 December) Gala Dinner per child: INR 3999 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 750 per person
  • Airport shuttle fee: INR 4500 per vehicle (one-way)
  • Rollaway bed fee: INR 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gangtok Mayfair
Gangtok Spa
Mayfair Gangtok
Mayfair Gangtok Spa Resort & Casino
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Mayfair Gangtok Hotel Gangtok
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Mayfair Spa Resort & Casino Gangtok Gangtok
Mayfair Spa Resort & Casino Gangtok Hotel Gangtok

Mayfair Spa Resort & Casino Gangtok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Praful

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place, ecofriendly, beautiful ambiance and comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

RAJESH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Gangtok - undoubtedly
Mayfair Gangtok is undoubtedly the best hotel with others way behind. The place is excellent in all respect except for the fact that its about 10 mins drive away from the city center. Good spacious rooms with large size bathrooms, nice restaurant and good view of the valley. The casino and spa are equally good. You will be very happy that you chose this hotel for your vacation.
Stayed 2 nights in Feb 2021

10/10 Excellent

Suraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Feb 2021

10/10 Excellent

Suraj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best property in Gangtok!
Everything was excellent except for the food served in the casino. Best place to stay in Gangtok without a doubt.
Stayed 1 night in Feb 2021

6/10 Okay

sanjay kumar

Traveled with family
Liked: Cleanliness, room comfort
I am not satisfied with hotel booking site
Stay was ok but booking with hotel.com was terrible. We have booked for one room but they have booked two room and deducted the amounts with out our knowledge. It was terrible for us and know only when we reached hotel. They have not helped us out
Stayed 2 nights in Jan 2021

8/10 Good

Mitul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

ABHAS, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey but good hotel. One issue during winter is that the heater provided is not adequate for heating the entire room and bathroom. Staff is reluctant to provide additional heater due to concerns about overloading and tripping electric supply (at least this was the explanation given to us). No other complaints.
Stayed 3 nights in Dec 2018

6/10 Okay

Joe, Philadelphia, USA

Expected it to be better for the price they charge. I would rate it three star out of five.
Stayed 1 night in Oct 2018

8/10 Good

Shravil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property.
Stayed 1 night in Aug 2018

8/10 Good

Pawan Kumar

Liked: Staff & service, room comfort
Not Fuly Satisfied
Stay was pleasant, but there is much scope for improvement.
Stayed 5 nights in May 2018

6/10 Okay

IFTEKHAR, BHUBANESWAR

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
SHOULD NOT BE RATED ABOVE THREE STAR
A WELL MAINTAINED HOTEL WITH EVERYTHING AVAILABLE WITH A BIG PRICE TO PAY WHICH IT DOESNT DESERVES. IT HAS EVERYTHING BUT NOT AS A FIVE STAR OR EVEN A FOUR STAR HOTEL HAS IT. A SMALL POOL, A SMALL LIBERARY, GYM, CHILDREN PLAY ROOM ETC ETC. THEY HAVE MADE EVERY CRITERIA TO GET FIVE STAR BUT BUT NOT A BIT AT PAR WITH A FIVE STAR HOTEL. PRICES AS HIGH AS YOU CAN GET... BUT NOT AT ALL AT PAR. SERVICE IS DISAPPOINTING AND CERTAIN STAFF ARE TOTAL IDIOTS. SHOULD VISIT A PROPER FIVE STAR BEFORE ANNOUNCING THEMSELVES PROUDLY AS 5 STAR... PLEASE DO VISIT HOTELS LIKE JW MARRIOTS, HAYAT, TAJ OR OBERIOS ETC ETC
Stayed 4 nights in May 2018

6/10 Okay

Shalabh

Liked: Cleanliness, room comfort
Disliked: Staff & service
Restaurant had extremely slow service. Nails were found on carpet.

6/10 Okay

Deepanshu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great property, but not value for money.
rooms were not up to the mark. wooden flooring was noisy. very noisy. toiletries were of inferior quality. towels were like being resused again and again, like 3 star towels.

10/10 Excellent

Shyamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artsy hotel nestled in the Himalayas
The hotel is decorated with high-end art pieces and provides a calming Zen experience from beginning to end. The staff were all very hospitable and helpful - the only aberration was we found a baby stroller in the room after our return from a side trip, and we did not ask for it. The WiFi signal was patchy. The front entrance, library and cafeteria were gorgeous. The hotel is in a valley - the best experience was to see the lights come on the adjacent mountains. Our balcony was large - we felt we could spend a few more days there, soaking up the view of the Himalayas. Access to the town of Gangtok, the viewpoints and the monastery needs access to a car, or the hotel can arrange transportation. We will go back to Mayfair soon.

8/10 Good

Rasseek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing -excellent only issue was some of the food items were over priced & also the alcohol..
Stayed 4 nights in Mar 2018

10/10 Excellent

Pawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very excellent stay. Excellent property
Stayed 3 nights in Jan 2018

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

dipak, tanzania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property
We had a great experience and our stay was very comfortable
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, food and amenities. Highly recommend.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great rooms, perfect view
Great hotel, amazing location with amenities. We went in off season so a few restaurants were not functional but then the rooms, the staff made up for it. Had a great time with my family.
Stayed 2 nights in Nov 2017

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
awesome hotel but very expensive.
Very large Room, Very clean Room. Wifi is bad.
Stayed 1 night in Nov 2017

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service.
Excellent service by Girdhari and Kimcho.
Stayed 2 nights in Sep 2017

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair Gangtok
Very good hotel. Good hospitality but need to improve their services. Good variety of food. Entry for in house guests for casino should be complimentary