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Gasselte Vacation Packages

This hotel is becoming more and more basic

When we arrived, there was a light out in our room. It was fixed the next day but I really could have used it at night as it was the hallway light in front of the closet. The guest services person took an order for room service for the second morning as we had to leave before the breakfast opened. Instead of a blueberry muffin, I received blueberry pancakes. Instead of a small mango/yogurt parfait, I received a dish of some kind of yogurt and a dish of mangos. Needless to say, I did not eat breakfast. The best thing about the hotel was the location. We have stayed in and loved other Mandarin Orientals. This was not up to their standards.

Great hotel staff super helpful and friendly

We were torn between the Edinburgh Grand and this location. If your wish is to step out your door and be in the middle of everything old town has to offer I would stay here. Keep in mind it is not a 5 star hotel, it is an apartment which does not have the staff or amenities of a 5 star. We had a higher grade room which was in their back separate building with no lobby. Space was large and clean. Getting back to main lobby was difficult. Felt mislead that this was called a 5 star hotel. However, the location was great. If I could do over I would stay at Edinburgh Grand. It is in New Town part of Edinburgh, which is a quick walk to old town. New town has awesome restaurants and shopping, we had all our dinners there. I walked by the Grand- felt more high end , grand lobby and attentive staff.

The room was beautiful. We even got an upgrade! The bed was the most comfortable of the whole trip. The air conditioner worked wonderfully the room. Service pizza was terrible but everything else was amazing

Great stay with family in Amsterdam, friendly, helpful staff. Great walking to sites location and cozy, air conditioned rooms.