Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Standard Room, 1 King Bed, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker
Lobby
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    6 min walk
  • McDonald's
    4 min walk
  • Rideau Station
    4 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    24 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony, River View

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Gatineau-Ottawa Downtown

Hotel in Hull
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Gatineau-Ottawa Downtown features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4155 square feet (386 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Plus Gatineau-Ottawa Downtown is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,155 square feet of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 575492

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1002 reviews" "
Rating 8 - Good. 308 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 95 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

6/10 Okay

Rafal

Stayed 1 night in Aug 2024

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

raffael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sheets were dirty and lots of noise
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was outdated, not the cleanest and our room smelt like old cigarettes. The a/c also didn’t work well.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Aug 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Williams

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tracey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room i reserved. The room was dirty.,breakfast was not ready or served at the designated time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Sep 2024

8/10 Good

Afifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Hannah

Business traveler
Liked: Staff & service, amenities
Parking options were limited and not convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 1 night in Aug 2024

8/10 Good

Tina, Mirabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great customer service at front desk. Have stayed here many times and it doesnt dissappoint. Walking distance to many things in gatineau and over the bridge to downtown ottawa
Stayed 2 nights in Aug 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 1 night in Aug 2024

8/10 Good

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect location for our trip. Our room was clean, especially the toilet and we have a nice city view. Although, i wish there was a microwave in the room other than it was great. I would definitely recommend this place!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Manon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Passable
When we walked in the room, it smelled like smoke. Tired decor and dusty corners in the bathroom. Asked to make the room. Sheets were through on the bed not tucked in. Only wet towels were picked up and replaced with a few face clothes. Nothing was tight up in the room. Hence why we didn’t leave a tip for the service.
Stayed 2 nights in Aug 2024

8/10 Good

Normand

Liked: Cleanliness, staff & service
Le personnel à la réception super gentil et compétent. Cependant la personne en charge du buffet déjeuner était impolie à la limite arrogante et très désagréable, 15 minutes avant la fermeture elle enlevait les assiettes non terminée de la table et d’une façon cavalière. Ce qu’elle voulait c’est fermer le plus tôt possible à 9:45 Am, la réception nous avait informé la fermeture à 10:00 Am
Stayed 1 night in Aug 2024