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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

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Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Breakfast served, local and international cuisine
Lobby lounge
1 bedroom, premium bedding, pillowtop beds, desk
Bar (on property)
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Canadian Museum of History
    ‪2 min walk‬
  • Byward Market Square
    ‪20 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2254)
$163 nightly
The price is $163 total
includes taxes & fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Four Points By Sheraton Gatineau-Ottawa

Hotel in Hull
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 11 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 459 square feet (41 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Four Points By Sheraton Gatineau-Ottawa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
L Ardoise - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self parking fee: CAD 18 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 555122, 2024-09-01

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Four Points By Sheraton Gatineau-Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I communicated with the property before checking in and they were quick to respond and very easy to communicate with! They were extremely accommodating and had quick, helpful answers. Our check-in process was smooth upon arrival. We only had one morning dinning experience which was lovely, if you ask for another style of egg during buffet breakfast service they are happy to make it for you. Which was a huge bonus for us, our daughter is quite picky. An overall lovely experience!
Stayed 2 nights in Mar 2025

4/10 Poor

Marie-Aude

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ericka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed 2 nights in Mar 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service
So far no pool , and heating is noisy .
Stayed 1 night in Mar 2025

8/10 Good

Dianna

Traveled with group
Liked: Cleanliness, staff & service
Here’s a tip: I think having a portable wheelchair for injured or disabled guests would make it more convenient for both your staff and guests. I had a broken ankle, and even without the wheelchair, your staff very kindly - and humorously! - figured how to wheel me in and out of the property on a baggage cart. I’m very grateful to them for their help and ingenuity.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Always a good spot if you have something to do in Gatineau. Nothing much around but hey, sorry, it's Gatineau.
Stayed 2 nights in Feb 2025

10/10 Excellent

STEFANO

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but dark/loud

Perfectly fine, generic hotel. The room was clean and spacious. However, the room was super dark, even with all the lights turned on. And very loud... The heaters were clicking all night and I had to unplug the fridge to be able to sleep.
Stayed 6 nights in Feb 2025

10/10 Excellent

cecille

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Happy employees on staff.
Stayed 1 night in Feb 2025

8/10 Good

Fanny

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Overall a good stay, unfortunately, we had 2 doors to the rooms next to us. We could hear so clearly the discussions in the next rooms, one of them came back from a dance party and talked till 1 am, the other where more like us and needed to wake up around 6 am. So not really good nights of sleep. Staff at the restaurant and cleaning staff really nice. Staff at the reception where a bit less accommodating, we stayed there for an event where we had to stay a a booth, the Dealer's room closed at the same time we needed to get our car out of the parking lot or we would need to pay 18$ more. We ask if they could accommodate us for 1 more hour and the staff only told us it would depends on the person working the parking at that time and they couldn't confirm with us if we would need or not to pay more for the maybe one hour more (depending on the time to undo the kiosk), Except for that, a good place to stay, easy to go to the Conference Center.
Stayed 2 nights in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Jing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful throughout my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely rebook in the future

The room I had was very spacious and clean. Right next to the event I was going at (I could leave my coat at the room which was great !). Only suggestion I would make is that it would be great to have a microwave IN the room and not just at the entrance of the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 2 nights in Dec 2024

8/10 Good

Toni

Liked: Property conditions & facilities
Good
Stayed 9 nights in Dec 2024

10/10 Excellent

Leanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the size of rooms and the beds. They were smaller than a double. My family of 4 barely fit in the rooms. Staff were fantastic and location was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was most excellent! The hotel was quiet, rooms were clean, beds were comfortable, and food was delicious! Definitely going back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities
Everyting was Fine!
Stayed 1 night in Jan 2025

10/10 Excellent

Wilman

Traveled with family
Liked: Amenities
The people at the front desk are exceptional, Thank you
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very grateful to the gentleman that checked us in. There was a hockey competition in town. Much of the hotel was filled with kids. He was very considerate and upgraded us on a floor that was very quiet. My only concern I had was the cleanliness of the bathroom; not cleaned very well.
Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Stayed 2 nights in Dec 2024