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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Property amenity
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
$108
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Rogers Centre Ottawa
    ‪10 min drive‬
  • Place, Parliament Hill
    ‪10 min drive‬
  • Place, Canada Aviation and Space Museum
    ‪12 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(120 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Quality Inn & Suites Gatineau

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,024 reviews
Quality Inn & Suites Gatineau

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Gatineau hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Holiday Inn Express & Suites - Gatineau - Ottawa by IHG provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 29.63 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 840 out of 1337 reviews
Rating 8 - Good. 325 out of 1337 reviews
Rating 6 - Okay. 73 out of 1337 reviews
Rating 4 - Poor. 43 out of 1337 reviews
Rating 2 - Terrible. 56 out of 1337 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aditya

Traveled with partner
Liked: Amenities
Great
Stayed 3 nights in Jun 2025

4/10 Poor

Murielle

Disliked: Cleanliness, property conditions & facilities
Reported cracked toilet bowl in several places and chipped bathtub. Maintenance man came and tightened the toilet seat and said toilet needed replacement but was not done. Front desk said “ no rooms available” and e-mail the manager. I did and received a reply yesterday stating no refund since room booking was through 3rd party. Offered a discount only at this hotel which we will never go to. Booking was to attend a funeral.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent endroit en famille !
Stayed 1 night in Jun 2025

10/10 Excellent

manon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Loved that there was no carpet in the room. The pool was clean and refreshing, and had nice showers. The breakfast was phenomenal with pancakes, eggs, sausage, bacon, muffins, pastries, bagels, fruits, cereal, yogurt, juices, coffee, tea, and hot chocolate.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, amenities
I usually go for a more upscale overnight but the Holiday Inn Express exceeded my expectations. The bedroom was large, the room very clean, nice linens and very nice toiletries. The staff was very pleasant and the included breakfast was the equal of many costing $17 - $20 - albeit, they would most likely have cutlery and dishware.
Stayed 1 night in Jun 2025

8/10 Good

michel, PREVOST

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had pretty bed service at front desk checking in and checking out
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 3 nights in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
A bit noisy as our room did not have carpet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

We were very satisfied with our visit to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Navneet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and services.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
continued service excellence, very nice breakfast setting with excellent choices.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristian

Stayed 6 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

2/10 Terrible

Emmanuel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Humiliating experience

I was inexplicably refused upon my arrival. I was forced to re-pay for the room and received a lower standard of accommodation than what I had booked. This incident was both disrespectful and publicly embarrassing.
Stayed 1 night in Jun 2025

6/10 Okay

Nancy

Stayed 2 nights in Jun 2025

8/10 Good

Annie

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location. Clean and fresh.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel. The front desk staff were so nice and spoke English and French. The hotel was very clean, bed were comfortable. Rooms were very clean. It was a 15 min drive to Ottawa. All in all was a great hotel. I would stay again for sure
Stayed 2 nights in Jun 2025

8/10 Good

Prince

Everything is good
Stayed 1 night in Jun 2025

10/10 Excellent

Javier, Lima

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My kids enjoyed the pool and the location was great
Stayed 3 nights in Jun 2025

10/10 Excellent

clayton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as advertised! Comfortable, easy check-in and out.
Stayed 1 night in Jun 2025