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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, blackout drapes
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Indoor pool
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Les Promenades Gatineau
    ‪10 min walk‬
  • Gatineau Sports Centre
    ‪11 min walk‬
  • Casino du Lac Leamy
    ‪8 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Gatineau - Ottawa by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (980)
The price is $139
per night
$165 total
includes taxes & fees
Feb 25 - Feb 26
Holiday Inn Gatineau - Ottawa by IHG

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Gatineau hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Holiday Inn Express & Suites - Gatineau - Ottawa by IHG provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 29.63 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1223 reviews
Rating 8 - Good. 291 out of 1223 reviews
Rating 6 - Okay. 67 out of 1223 reviews
Rating 4 - Poor. 35 out of 1223 reviews
Rating 2 - Terrible. 62 out of 1223 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Stayed 1 night in Nov 2024

8/10 Good

Jean Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good price.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms! Lots of storage which is usually non existant in a hotel room. So glad we stayed!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend really liked the bedding, the choices at breakfast. We had a good overall experience. The one thing I didnt like is our room was very warm, the room was set at 24.5 which was quite warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Adil

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely dirty, found hair on the toilet set for a new hotel it was run down. It says pet friendly but they didn’t tell us we had to pay $50 extra. When asked what it was for the desk said you pay or leave. I took pictures on how dirty the room was. I normally didn’t leave negative comments but pillow cases and sheets seemed dirty, toilet seat had hair on it.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
A great area easy to get back and get out
Stayed 3 nights in Sep 2024

2/10 Terrible

Jenny

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
After 5 hours driving with young children to this hotel, tired but arrived late night then reached out to check-in to the reception desk, there were 2 young staff they didn't even say hi, then I gave my id & the credit card, the card machine only takes the stripway nor tap or pin pad. My credit card is new and never had a single issue. The staff asked me if I have another card, then eventually I used my partner's credit card for $100 deposit. Also I asked if there is a room any closer to main floor, the young staff said all rooms are fully booked therefore only could give 5th floor room is available then a staff looks like the manager, gave us the room at 2nd floor. I do not like the young staff at all. The staff shouldnt be working at the hotel. Or learn somewhere how to treat people a bit more welcome and listen to their concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevaldaljeet, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay..
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gondal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

fatou

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sylvie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En général très bien! Belle chambre. Problème avec la douche qui ne fonctionnait pas. Elle a cependant été réparé rapidement. Il faudrait s'assurer que tout fonctionne avant de louer les chambres.
Stayed 1 night in Oct 2024

10/10 Excellent

Young Ja

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the breakfast was good, but the only flaw was that there was no bathtub and the shower water was too weak, which was a little uncomfortable, but overall I was satisfied.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Danny

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Trevor

Stayed 5 nights in Sep 2024

10/10 Excellent

Émilie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Eghosa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. I love everything about it
Stayed 1 night in Oct 2024