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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property

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Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Property preview
Lobby
Free daily buffet breakfast
Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
$95
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(10 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(144 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and ski storage. Complimentary covered self parking is available on site, along with a car charging station.

Comfort Suites Gatlinburg Downtown-Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 773 out of 1083 reviews
Rating 8 - Good. 225 out of 1083 reviews
Rating 6 - Okay. 53 out of 1083 reviews
Rating 4 - Poor. 12 out of 1083 reviews
Rating 2 - Terrible. 20 out of 1083 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Overall great place to stay. Enjoyed the location. You are able to walk to stuff but also in a quiet area. The free breakfast was a plus! The room was spacious and comfortable. Definitely recommend. Parking lot is cramped, I do not recommend driving a large vehicle.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast it's basically same each day
Stayed 8 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Parking is a little tight but all in all we really enjoyed our visit. We will definitely book again out of my mouth. Beds super comfy. Breakfast was good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Liked: Staff & service, property conditions & facilities
Very nice!!
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone, was absolutely impressed with it all, the staff was amazing, thank you so much from the farmer's.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean a great place to stay will be back for sure
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. They went out of their way to assist us!
Stayed 5 nights in Aug 2025

10/10 Excellent

Estephany

Traveled with partner
Liked: Amenities
Super clean hotel, room was very spacious. Definitely would come and stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Jeniffer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice and clean. The only problem was the water press is very poor. It was like trying to take a shower with a water sprinkler.
Stayed 4 nights in Aug 2025

10/10 Excellent

Choong-Hwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Safe Walkable to Main Street Close to free shuttle service
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is about 2 blocks off the Parkway, close but far away from bustle. Pool was nice .
Stayed 3 nights in Aug 2025

10/10 Excellent

Joconda

Stayed 1 night in Aug 2025

8/10 Good

Petr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bianca

Traveled with partner
Liked: Staff & service
The hotel was nice and quiet. The only thing I didn't like was the dirt stain in the shower. The staff were great, the location is amazing, and the breakfast was decent. Will stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Guillermo

Liked: Staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
modern amd clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Anruo

Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Traveled with partner
The location was close to downtown shops and attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location! Very close to downtown and quiet!
Stayed 2 nights in Aug 2025

10/10 Excellent

Usha

Stayed 1 night in Aug 2025

8/10 Good

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location to stay near downtown Gatlinburg walking distance to many restaurants and shops. Heads up: the parking is really tight inside the garage and spaces are too small …other than that —!no real complaints.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hohyeon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially, the location is very good. Every destination is walkable.
Stayed 2 nights in Aug 2025