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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Lobby
Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Ripley's Believe It Or Not Museum
    6 min walk
  • Los Rancheros Mexican Restaurant
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    76 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Double Queen, Handicapped)

Suite, Accessible (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Double Queen, Handicapped)

  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Wide King, Handicapped, HEARING)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Accessible (One Bed King, Handicapped, HEARING)

Suite, Accessible (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (One Bed King, Handicapped, HEARING)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Gatlinburg Historic Nature Trail

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is $161
per night
$182 total
includes taxes & fees
Jan 1 - Jan 2
Hampton Inn Gatlinburg Historic Nature Trail

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a vending machine, and ski storage. Complimentary covered self parking is available on site, along with a car charging station.

Comfort Suites Gatlinburg Downtown-Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 443 reviews" "
Rating 8 - Good. 89 out of 443 reviews" "
Rating 6 - Okay. 21 out of 443 reviews" "
Rating 4 - Poor. 7 out of 443 reviews" "
Rating 2 - Terrible. 11 out of 443 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lots are clean and well marked but small and difficult to navigate
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, friendly staff, quite, very good breakfast, close to all entertainments, restaurants, and shopping
Stayed 2 nights in Sep 2024

10/10 Excellent

CJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay this past weekend. Staff were very friendly and helpful. Will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bobbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The room was incredible; large and very clean. The location is just a short walk to downtown. The beds are very comfortable. Highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted and checked in quickly. Given instructions for breakfast( which was delicious) and where everything was located. The room was spacious and CLEAN! We already are planning another trip and will be using this Comfort Suites again!
Stayed 2 nights in Sep 2024

8/10 Good

Tim

Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was modern, clean and convenient but the front desk was understaffed with frustrated guests trying to check in with only one staff member helping while another looked on and walked away.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vince

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can see why this property is so highly rated!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shpend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel with clean, spacious rooms, a large pool, a delicious breakfast and courteous reception service. The entire stay was enjoyable. Highly recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel was super clean and the staff were friendly. We enjoyed the free breakfast. We didn’t used our car much since it’s within walking distance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was built this year. The staff was awesome especially the dude from Jamaica . The only downside , and there is nothing they can do about it . Is the Surrounding property’s don’t look so good . There was trash all over some persons yard including Furniture, All that being said at no time did I feel unsafe and I would definitely stay there again without question . It has an indoor pool and is a short distance to the strip .
Stayed 2 nights in Sep 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The parking is tight, we drive a Tahoe and the back was out of the parking spot
Stayed 3 nights in Aug 2024

8/10 Good

Aeman

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay. Very nice room and the breakfast was delicious. Parking was a little tight but otherwise good visit.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is new so that’s a plus .The only thing I didn’t like was the breakfast . Not enough choices and the eggs are not real . No fresh fruit and only one meat choice . Other than that it was a nice clean and convenient stay .
Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walking distance to downtown was just a short walk. Very clean and curtious staff. Would recommend and stay again!
Stayed 2 nights in Aug 2024