Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
MainStay Suites Gatlinburg Downtown Area features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Gatlinburg hotel also offers coffee/tea in a common area, laundry facilities, and a convenience store. Complimentary self parking is available on site.
MainStay Suites Gatlinburg Downtown Area has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Coffee and tea in common areas
Things to do
Gym
Indoor pool
TV in common areas
Family friendly
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Business services
Business center
Computer station
Outdoors
Firepit
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Hardwood flooring in public areas
Smooth flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
More
Built in 2023
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub
Soap
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Toaster
More
Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg
MainStay Suites Gatlinburg Downtown Area Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed on the 3rd floor. Between 12 midnight and 2:30 am the family above us had a child running around and Helda heavy foot stomping across the floor. Minimal sleep with a long drive the next day. Not enjoyable at all.
Is a new property, so is obvious it feels really nice. We loved staying here. They have almost everything that you need inside.
Their breakfast is good. The pool was warm.
My only complaint is they should have quarters for the laundry area. How you offered a service and don't have quarters!? So if you come here and want to wash and dry your clothes, make sure you have change.
Other than that my family have a pleasant stayed. We love Gatlinburg.