Gatlinburg Mountain Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi
Front of property
Exterior
Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi
Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
390 East Pkwy, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    8 min walk
  • Anakeesta
    11 min walk
  • Geno's Pizza
    1 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

Standard Single Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Gatlinburg Mountain Inn

Gatlinburg motel close to Great Smoky Mountains National Park
A 24-hour front desk and free self parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Complimentary self parking is available on site.

Gatlinburg Mountain Inn is a smoke-free property.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 307 out of 629 reviews" "
Rating 8 - Good. 203 out of 629 reviews" "
Rating 6 - Okay. 68 out of 629 reviews" "
Rating 4 - Poor. 33 out of 629 reviews" "
Rating 2 - Terrible. 18 out of 629 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Curtis

Traveled with family
Hotel looks like it’s been freshly renovated rooms were clean fairly quiet affordable. Would stay there again.
Stayed 3 nights in Sep 2024

4/10 Poor

Cassandra

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was so friendly and honestly the best part about the stay. The hotel was rated 9/10 by reviews and said it was a 4 star hotel. Honestly the room smelled very clean but it needed updated badly. The sheets had holes, the tub was peeling, overall just very dated and needed paint and fixing up. However, if youre looking for a cheap stay close to gatlinburg this would be ok just to sleep in. Bring your own towels!
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Staff were very nice and shared a lot of good info!
Stayed 2 nights in Sep 2024

8/10 Good

Caitlin

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw some bears in the area and Raj the office person was great, very friendly and very helpful. Room was updated and nice.
Stayed 5 nights in Sep 2024

8/10 Good

Stanislaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use some upgrading. Bed lights didn't work. No coffee maker in the room (there was one in the lobby).
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

6/10 Okay

Van

Traveled with partner
Average at bedt
Stayed 3 nights in Aug 2024

8/10 Good

DeMika

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, renovated, and a ten minute walk to the Gatlinburg strip. It was very convenient and was very reasonable in price.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was a little dated as others have mentioned. A bit humid feeling but for the price it was great. Super convenient walk to downtown Gatlinburg. Staff was friendly. The price was great for what we needed. Would definitely return.
Stayed 3 nights in Aug 2024

4/10 Poor

shilpa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay
The room was extremely clean, very well lit, and comfortable. Location was great for what we needed for a quick trip into downtown Gatlinburg. The gentleman at check in was very courteous and gave very good suggestions for dinner, activities, etc. The room was very clean and comfortable. Wi-fi did not connect in the room, but we did not really need it during our one night stay. Will stay at this hotel again on our next trip in the area.
Stayed 1 night in Aug 2024

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exceptional.
Stayed 2 nights in Aug 2024

8/10 Good

Tiffani

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place to stay! Enjoyed watching the bears come through!! Super friendly staff! Definitely would stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
It was a nice cozy place! The workers even knocked on our door to let us see a bear that was walking nearby because we had mentioned wanting to see one. Very clean and perfect for our little weekend trip. My only complaint is that there is only one mirror (at the sink) which made getting ready a little crowded.
Stayed 2 nights in Aug 2024

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Traveled with family and small children
Liked: Staff & service
Staff was friendly. Only thing I wasnt a fan of was the fact that the room holds water. Like mildew basically and kind of stinks but the staff was very friendly and we will be back to stay 😊
Stayed 3 nights in Aug 2024

10/10 Excellent

Moses

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay close to attractions
Stayed 2 nights in Aug 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service
Recently had three day stay , staff was very friendly and helpful with any question you have about attractions and places to eat in area. Rooms clean, Only complaint I have is they did not have a chair to sit on in room and beds are not all that comfortable unless you like a extremely firm bed. All in all a good place to stay for the money
Stayed 3 nights in Jul 2024

8/10 Good

Junghwa

Stayed 3 nights in Jul 2024