Gatlinburg motel close to Ripley's Aquarium of the Smokies
A 24-hour front desk and free self parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.
Complimentary self parking is available on site.
Gatlinburg Mountain Inn is a smoke-free property.
Languages
American (Sign language), English
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free self parking on site
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Sign language-capable staff
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
More
Access via exterior corridors
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg
Gatlinburg Mountain Inn Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 362 out of 734 reviews
10 - Excellent
362
Rating 8 - Good. 226 out of 734 reviews
8 - Good
226
Rating 6 - Okay. 87 out of 734 reviews
6 - Okay
87
Rating 4 - Poor. 40 out of 734 reviews
4 - Poor
40
Rating 2 - Terrible. 19 out of 734 reviews
2 - Terrible
19
8.6/10
Cleanliness
9.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Apr 15, 2025
Liked: Cleanliness, staff & service
Checking in was smooth. However, upon entering the room there was a musky smell. Its a typical room to stay and sleep. There's a fridge and microwave, which is great because i went to the grocery store for food. So dont except it to be top notch.
The bedside lamps did not have light bulbs. I addressed to the lady at the front and nothing was done during our stay there. I ended up using the bathroom light for more light.
Its a 10 min walk to gatlinburg which was GREAT. Trust me, just walk, dont drive your car downtown. You'll end up paying $20-25 for parking.
I was placed at the far end of the building from the office. (Not a big deal) The WiFi was weak at that distance and kept going in and out and the remote for the TV didn't work. The gentleman at the desk was very helpful and the room was clean. For the price it was sufficient.
I was very disappointed in this property. I read all the reviews and thought it was going to be great. We really just needed a place to lay our head for the night. The cleaning solution smell was so strong it nearly made me sick. The bathroom was gross. The tub was disgusting. There were many areas with dirt built up in the corners. I wouldn’t recommend it at all. The pillows were horrible like sheets of paper and the mattresses were not good. I wanted it to be nice, but I just can’t say I would stay here ever again.
Teresa
Stayed 1 night in Apr 2025
8/10 Good
Dovie
Traveled with family
Apr 5, 2025
I liked the price. Be prepared to walk. There is a tram you can catch pretty close. It was clean and quite. Downtown Gatlinburg has gotten a bit too crowded for us. The boom super loud music drivers were obnoxious and disrespectful. Might visit again in off season.
Staff was kind of rude. My son dropped a lollipop and they met me at my car yelling at me about “what my son broke.” The service was my issue. They weren’t very friendly
Michael
Stayed 3 nights in Mar 2025
6/10 Okay
Rebecca
Traveled with family
Apr 5, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is older and more run down than in the pictures. Over all clean with very friendly staff. The AC was VERY noisy and rattled.