We made a last minute decision to visit Gatlinburg. I checked Hotels.com for a reasonable room. This hotel had a good rating so we went for it. Mind you, it's not fancy, no coffee maker, hair dryer or iron, but it was clean, bed was very comfortable and the area was quiet We were able to sit on the deck overlooking a creek.. We will use this location again. The gentleman at the desk was friendly, helpful and spoke English. If you are looking for a place to retire for the evening with no fancy perks, this is the place.