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The Timber at Holly Branch

2.0 star property

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Photo gallery for The Timber at Holly Branch

Restaurant
Exterior
Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom | Living area | 55-inch LED TV with digital channels
Free daily continental breakfast
Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
439 Winfield Heights Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪10 min walk‬
  • SkyPark
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪19 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

9.8 out of 10
Exceptional
(7 reviews)
  • 374 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 615 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 374 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

The Timber at Holly Branch

Gatlinburg hotel walkable to Great Smoky Mountains National Park
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a lobby fireplace are onsite. Housekeeping is available on request.
The Timber at Holly Branch offers 14 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Tempur-Pedic beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LED televisions come with premium digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekends. Wireless Internet access is complimentary.

This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and express check-out. Onsite uncovered self parking is complimentary.

The Timber at Holly Branch is a smoke-free property.

A complimentary continental breakfast is served between 8:00 AM and 10:00 AM on weekends.
The Timber at Holly Branch has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekends 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • No elevator (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

The Timber at Holly Branch Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 66 reviews
Rating 8 - Good. 5 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and amazing rooms and staff. Kesha up front was amazing she was the hostess and bartender and did it all. Close to all of Gatlinburg and will definitely come back.
Stayed 3 nights in Apr 2025

2/10 Terrible

Diogo Gabriel da

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service
If I could give 0 stars, I would. I’ll try to keep it short. I booked one night through the Expedia app. Upon checking in, the host knocked on my door aggressively, telling me I couldn’t stay with my service dog, Milky. She was extremely rude and insisted I leave the property. Shortly after, the manager Patrick called me, saying I had to leave because I didn’t notify them in advance about the dog. However, nowhere during the booking process did it state that prior notice was required. I submitted all the proper documentation for my service animal, yet the general manager still called me questioning why my dog was a service animal — absolutely unacceptable and discriminatory. In the end, we stayed, but the cabin itself was very disappointing. The bed was awful, the bathroom was dirty with a hole in the ceiling and hair all over the floor (check the photos). Also, they advertise breakfast, but don’t be fooled — it’s not included. All they offer is water, juice, and cereal — everything else must be purchased. Avoid this place. Terrible experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Shylia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great alternative to Gatlinburg norm

Nice newer place to stay and a great alternative to the other options in Gatlinburg. We wanted to be close to the park and in a quieter part of town which ticked both boxes for us. We unfortunately didn’t utilize the bar or breakfast options- the latter which I don’t think was communicated very well. We left early both days so it didn’t affect us either. The finishes in the room are super nice and the bathrooms are lovely! The doors are creaky so we got woken up when folks left real early (W940?). Also, the door had a shade but they are not black out and the outdoor/flood lights are very bright and I feel like that would be an easy fix!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay! It was peaceful and the atmosphere was amazing. We had a hiccup with the shower drain on night one but the staff were quick to fix it. The only suggestion I would have is curtains in the bedroom to block out the security light that turned on and off all night. At the end of the day all the hiccups and lights were the rock bottom on my list.
Stayed 5 nights in Mar 2025

10/10 Excellent

Caleb

Stayed 1 night in Mar 2025

10/10 Excellent

Raegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

shanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, very tastefully designed, and new. The staff were very friendly and helpful. There’s a bar on property open until 9pm daily. There are 3 gorgeous gas firepits outside that lines the middle of the property and is a very private setting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay this weekend the property was maintained very well and great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The rooms were clean, property was nice and the staff were amazing! We look forward to staying here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel! We had an amazing experience and look forward to telling others and will definitely come back when we visit Gatlinburg, TN 😃
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSE LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks , amazing place
Stayed 2 nights in Jan 2025

10/10 Excellent

Natascha, Coconut Creek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property ! Easy to check in and check out . The rooms are a perfect combination of cabin feel and high end hotel . Is super close to the main town and attractions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with wonderful staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Timber was great, the check-in and check-out process is so easy the staff so nice and facilities exactly as pictured, so cozy and comfortable. Would love to stay again
Stayed 4 nights in Jan 2025

8/10 Good

Washita T

Traveled with partner
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

LUIS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Este lugar es nuevo por lo que todo está muy bonito y limpio súper accesible buena localización puedes caminar a lugares de comer, tiendas y atracciones. Muy tranquilo ideal para ir con tu pareja volvería sin dudarlo. Me encantó
Stayed 3 nights in Jan 2025

6/10 Okay

Natashau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room decor, very clean property, fire pits are a nice touch and the continental breakfast was very good. The only problem for us, no service in the rooms so when you come back, beds aren’t made, coffee isn’t replaced and dirty towels were not gathered.
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Stayed 2 nights in Jan 2025

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025