Brookside Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brookside Lodge

Property grounds
Lobby sitting area
Riverside Deluxe King with Fireplace. | Premium bedding, pillowtop beds, in-room safe, desk
2 outdoor pools, sun loungers
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Traffic Light #3
    9 min walk
  • Historic Ogle Log Cabin
    11 min walk
  • Traffic Light #5
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

Honeymoon Suite

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creekside)

  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Creekside)

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe 2-Queen Beds with Fireplace

  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe King with Fireplace.

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Riverside Deluxe King

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Brookside Lodge

3-star Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Brookside Lodge features 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4004 square feet (372 square meters) include a conference center. For a surcharge, an area shuttle within 0.1 mi is available to guests. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site.

Brookside Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 977 out of 1914 reviews" "
Rating 8 - Good. 502 out of 1914 reviews" "
Rating 6 - Okay. 237 out of 1914 reviews" "
Rating 4 - Poor. 114 out of 1914 reviews" "
Rating 2 - Terrible. 84 out of 1914 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great location. Lots of bears!
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Our kids loved it! Rooms were cozy and a little dated but the pool was amazing and made up for it. I would book again for sure!
Stayed 5 nights in Aug 2024

10/10 Excellent

Christiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our trip very pleasurable. Everyone is so nice and helpful. The pool was amazing. The property was peaceful and the views are breathtaking. We will stay here again. Very kid friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Robin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had carpet that was not clean. Our socks were black after walking around in the room. I would not return unless they renovated the rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Bayleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! Room was very clean and fresh. Very walkable and loved the decor and creek! Will stay here again for sure !
Stayed 1 night in Aug 2024

10/10 Excellent

Feiyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Charity

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This is definitely not an updated property. Our first room was not good at all. It smelled terrible, and was dirty. I even went and bought my own pillows and blankets as well as air freshners. They did upgrade us to a larger room for the remainder of our stay because we were already paid through the next two nights. Its not somewhere I will stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bear friendly hotel
The place is absolutely adorable. It needs a little bit more TLC but it met our needs and its location is wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listening to the water flowing through the creek, bears, big cozy rooms
Stayed 2 nights in Aug 2024

8/10 Good

Theresa, St. Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the fact that although in the city of Gatlinburg which is pretty touristy, didn't feel that way @ this property; their motto rings true: "city close but country quiet"; decor and surrounding area really fit the "national park" vibe we were looking for...
Stayed 2 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bilin, Cupertino

Great location. Nice view.
Stayed 1 night in Aug 2024

10/10 Excellent

Agustina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was locates right on the brook of the river. brook was loacated right off the back balcony of the room. cabin like room with large beds. great outdoor pool. only blocks off the main entertainment street.
Stayed 3 nights in Aug 2024

6/10 Okay

SYNDEE

Traveled with partner
Liked: Staff & service
I loved the back porch that opened to the creek.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacquelin

Traveled with partner
Liked: Amenities
Nice & loved the creek behind the property
Stayed 7 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, super friendly staff, beautiful views
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities, room comfort
This was a fast one night get away for my birthday with my fiance, We loved everything about the place especially the bears coming thru to visit. We will definitely be back!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

8/10 Good

Jason, mt clemens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Brookside. This is an older property, but the room was nice and we found it very comfy. We had "queen" beds but they were the smallest queen beds we've seen. Mattresses were very soft, which is just a preference issue. There were three different bears on the property the week we were there, which was a bit disconcerting, but it's the mountains -- you can see bears! Your excitement about this will determine whether or not this property is for you. The staff were uniformly kind and excellent to work with. Having stayed at several Gatlinburg properties, when Brookside is a good value proposition in comparison to similar motels, it's a very good choice. We'll likely come back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean, neat, and a wonderful place to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for the services we needed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvestre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek and bears qere aqesome. Th3 owners and staff are above . fabulous. This is my new home away from home it is spectacular
Stayed 1 night in Aug 2024