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Brookside Lodge

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brookside Lodge

Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk
Front of property
Property grounds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym
  • Parking included

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪11 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Riverside Deluxe King with Fireplace. | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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View from property

Gatlinburg River Inn

Pool
Hot Tub
Breakfast included
Kids pool
4.1 out of 5, Very Good, (1067)
The price is $49
per night
$66 total
includes taxes & fees
Feb 5 - Feb 6
Gatlinburg River Inn

About this property

Brookside Lodge

3-star Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Brookside Lodge features 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4004 square feet (372 square meters) include a conference center. For a surcharge, an area shuttle within 0.1 mi is available to guests. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site.

Brookside Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1022 out of 1973 reviews" "
Rating 8 - Good. 518 out of 1973 reviews" "
Rating 6 - Okay. 245 out of 1973 reviews" "
Rating 4 - Poor. 111 out of 1973 reviews" "
Rating 2 - Terrible. 77 out of 1973 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Billie

Stayed 2 nights in Oct 2024

10/10 Excellent

Tommie

Traveled with family
A Classic Mountain Retreat
We had a wonderful stay. We love this hotel especially the rustic feel and creek side balconies! Love the huge breakfast room. Eggs or bacon or sausage would have been nice instead of biscuits and pancakes - double carb meal. We love the Brookside and will be back!
Stayed 3 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room with a fireplace but there was no firewood provided. Staff was friendly. Would stay again. Close to downtown but far enough away to be quiet and relaxing.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Beware of ramp, steep hill and entrances if you drive a low clearance sports car (just have to plan entrance/exit).
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Nice place fireplace right by a stream friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda Dangel, Tremonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and nice place just enough away from large crowds.
Stayed 4 nights in Oct 2024

4/10 Poor

Daniel

Traveled with partner
Disliked: Amenities, property conditions & facilities
Didn’t live up to the ratings and expectations
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

8/10 Good

Regetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Cabin feel
Excellent service, friendliness, cozy room, beautiful environment. Quiet. Peaceful. Continental breakfast very good. It gives the feel of being in a cabin but is a hotel. I would recommend a stay there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a good view. Breakfast was just okay. No eggs and the gravy for the biscuits was very tasteless. The main problem is that the breakfast doesn’t start until 8. That is way too late for anyone wanting an early start in GSMNP.
Stayed 1 night in Oct 2024

4/10 Poor

Rose

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I liked the river. Room smelled musty coffee pot had mold in it I cleaned myself. Free breakfast was not pleasant and shower curtain had poop or something on it I cleaned off . Bedspread did not look cleaned . Overall was not happy. Said something to staff never offered a remedy 😡
Stayed 3 nights in Oct 2024

8/10 Good

Kendra

Liked: Cleanliness, amenities
I liked the creek a lot and it was clean! It had everything we needed.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Brookside Lodge
Overall, the stay at Brookside had some pros and some cons. We had 4 rooms for 3 nights, and the location was very nice with the brook in the back. We really enjoyed that. The rooms, however were quite dated. The floors were so dirty that all the kids and adults who walked around their rooms barefoot had BLACK feet. They really need to replace the carpets. The cleaning crew completely skipped 2 of the 4 rooms on the first day, no apparent reason for that. Nothing was left on beds to prevent them from doing a cursory cleaning. The second day, we had to tell them to clean and even then they really only gave towels and made the bed, and emptied garbage. Sinks and bathrooms were not cleaned, the soap marks were not wiped up for example. We weren't super dirty so we survived, however if customers are paying for these services they should really receive them. It would be nice if they put a bit into upgrading the rooms for future visitors, since their location and brook are so nice. Front desk staff was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet property. Off the main roads. But traffic in this town is horrible heading to or coming back from the park.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay. It is off the main drag so it’s like your hiding in woods in the mountain with a little river flowing by. Loved it! Will definitely be returning.
Stayed 3 nights in Oct 2024

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was what and where we requested. We stayed 8 nights but had to reqest a room clean and bedding change. Overall very good. Will stay there again if the need arises.
Stayed 8 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible, affordable. Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brookside
It was a wonderful stay. Right by the creek very peaceful. We seen a bear very close to us it was amazing to see. The room was huge with a wood burning fireplace very relaxing. We will stay again.
Stayed 4 nights in Oct 2024

8/10 Good

Erica, Valrico

Traveled with family
Liked: Cleanliness
My stay at the hotel was overall fine, but the breakfast was really disappointing. There were no eggs, and the options were overly focused on pastries, with too much flour-based food. The food lacked flavor and didn’t meet the standard I was expecting, which affected the overall experience. I hope they can improve the quality of their breakfast in the future.
Stayed 2 nights in Oct 2024

6/10 Okay

Tina

Traveled with partner
What I did like was a lot of parking spaces, it had an elevator, it included breakfast, and I had a balcony that faced a scenic view of the creek. Also, the gentleman that checked us in was very polite and nice. What I did not like was that we were only given two pillows and no blanket just an old bedspread. When we asked for two other pillows, the desk staff acted like it was an inconvenience. The rooms were somewhat outdated but clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creek view and staff & Emma.
Stayed 1 night in Oct 2024

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy to find the Lodge and quick check-in. Rooms and general areas are certainly ok and clean, but somewhat used looking. Happy to stay here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private balcony overlooking the brook. Trolley stop at the location. Great staff. Would definitely stay again
Stayed 2 nights in Oct 2024