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Brookside Lodge

3.0 star property

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Property grounds
2 outdoor pools, sun loungers
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym
$90
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(46 reviews)
  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(118 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(101 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

9.0 out of 10
Wonderful
(155 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(102 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

9.4 out of 10
Exceptional
(13 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Brookside Lodge

3-star Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Brookside Lodge features 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4004 square feet (372 square meters) include a conference center. For a surcharge, an area shuttle within 0.1 mi is available to guests. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site.

Brookside Lodge has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Reviews

Brookside Lodge Reviews

8.6

Excellent

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1167 out of 2107 reviews
Rating 8 - Good. 524 out of 2107 reviews
Rating 6 - Okay. 238 out of 2107 reviews
Rating 4 - Poor. 105 out of 2107 reviews
Rating 2 - Terrible. 73 out of 2107 reviews

Reviews

10/10 Excellent

Leonard E.

Liked: Cleanliness, amenities, property conditions & facilities
Great for the price. Very nice older building on the creek
Stayed 1 night in Jun 2025

6/10 Okay

Margaret, Englewood

This lodge has a lot to offer. Many amenities. We had a room on the brook with a balcony. Worth the extra price. Very nice to sit and watch nature. The grounds are beautiful! Well maintained with plenty of space to walk or sit. There is a pool with two slides and a hot tub. We did not go in but other guests say it isn’t heated so may be a bit cool in early June when we went. There are charcoal grills and tables on the patio. We had a fireplace which we didn’t use but would be nice in cooler weather. The office had wood for $8 when we were there. Check in was easy and the staff was informative. Gift bag was a nice touch. Outside access to the rooms. Those walkways were not kept as well with some paper and litter but not obnoxious. The room was huge! (We booked the Honeymoon suite to ensure a balcony though they may have others with a balcony). Table and chairs with one comfy chair. Two would be nice for a honeymoon suite. Fridge, microwave and 2nd sink in that area. One bedside lamp. (Again, two would be nice.) The room needed some TLC though. Minor things like rust on the bottom of the bathroom door. Seemed clean until I looked at the bottom of my feet after a shower. A short walk on the carpet yielded black feet! Yikes! Probably need a couple of commercial shampooing’s to get it clean. The bed was surprisingly comfortable since it did have two deep indentations in it. Time for a new mattress. On the last night our TV wouldn’t
Stayed 5 nights in Jun 2025

4/10 Poor

Simron

Traveled with partner
Disliked: Cleanliness, amenities
The room cleaning was not good. Moist smelly carpet, they just changed the towels but did not clean the room or bathroom or even made bed. Breakfast is not good as well, very bare minimum items in breakfast not even eggs or banana.. which is pretty common.
Stayed 3 nights in Jun 2025

8/10 Good

Amy

Stayed 3 nights in Jun 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It felt like we were visiting family at this location. The staff couldn’t have been more accommodating and friendly. Wonderful balcony view of the brooke - we slept with the window open so we could hear it at night. We will be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, nice, quiet and convenient.
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in May 2025

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing loved the view seen like4 bears there. Had a grate time. Pool is nice made us feel like kids again. Breakfast needs MEAT....but was good also. Will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds where we saw a two gorgeous black bears in 2 mins of being at the property.
Stayed 6 nights in May 2025

8/10 Good

Richael

Stayed 5 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast could have been better
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay! It was close enough to walk to downtown Gatlinburg and still felt distant enough to be fairly quiet.
Stayed 2 nights in May 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled against the river which flows through the city. Sat peacefully on the porch and relaxed.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Stayed 4 nights in Jun 2025

8/10 Good

liqun

Traveled with family
Liked: Amenities
Great view from balcony to a nice creek.
Stayed 4 nights in Jun 2025

4/10 Poor

Ayse

Disliked: Cleanliness, amenities, property conditions & facilities
The only good things about this hotel were the wonderful front desk staff and the gentleman setting up the breakfast and the location of the hotel being right by the river and walking distance to the town. My low ranking is this hotel is very very dirty in general. The room was cleaned okay but the premises, balcony, elevator, corridors were very dirty. The hotel was very run down. I wouldn’t stay here again
Stayed 4 nights in May 2025

2/10 Terrible

Dora

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was well placed with a creek in the back with the balconies overlooking. Pool was refreshing. Lots of places to sit and enjoy the view. Room was spacious and well equipped with a small fridge, microwave and coffee maker. Location was also an advantage with being half mile from downtown. Also, the trolley stops right in front. Highly recommend.
Stayed 7 nights in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were givin was not clean , hair in the tub and thc vape left on the back deck . But … they did upgrade our room for free and the next one was very nice and clean . Really enjoyed our stay and will stay again another time .
Stayed 3 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the rei
Stayed 4 nights in May 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service
The hotel was clean with all the basic necessities. But nothing extra. And for the price I guess that was ok. All fixtures and furniture appeared to be new. There was no closet in the room, which was weird, but they did have some hooks on the wall. The staff were super nice.
Stayed 2 nights in May 2025

8/10 Good

Zohair, Virginia Beach

Traveled with family
Liked: Cleanliness, amenities
Great experience in the heart of the Smokey Mountains. Beautiful scenery and a dreamy atmosphere with the balcony over the creek. Very spacious and romantic atmosphere that reflect the mountain theme. Closed to downtown. Full amenities. Ok limited breakfast buffet. The furniture could use serious updates, sofa was very old and the bed was not very comfortable.
Stayed 6 nights in May 2025

6/10 Okay

April

Liked: Amenities
Stayed 3 nights in May 2025

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel right on the brook with back doors to individual sitting areas on the water. Rooms were sufficient and clean. Hotel staff greeted with a warm welcome and were very helpful. Only complaint is the breakfast area no eggs or breakfast meats mostly bread items and pancakes. Overall stay was pleasant.
Stayed 2 nights in Apr 2025