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Clarion Pointe Downtown Gatlinburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe Downtown Gatlinburg

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool, open 9:30 AM to 10:00 PM, pool umbrellas
Front of property
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Pool
  • Air conditioning

Explore the area

Map
200 East Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    2 min walk
  • Anakeesta
    5 min walk
  • Aunt B's Pancake House & Grill
    1 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    68 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Pointe Downtown Gatlinburg

Hotel in Downtown Gatlinburg
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite. Housekeeping is available on request.
Clarion Pointe Downtown Gatlinburg offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and blackout drapes/curtains. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Clarion Pointe Downtown Gatlinburg provides a 24-hour fitness center and a children's pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a terrace, a vending machine, and a garden.

Clarion Pointe Downtown Gatlinburg has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:30 AM to 10:00 PM

Property is also known as

Howard Johnson Gatlinburg Downtown
Howard Johnson Inn Gatlinburg Downtown
Howard Johnson Gatlinburg
Howard Johnson Hotel Gatlinburg
Park View Inn Gatlinburg
Park View Gatlinburg
Clarion Inn
Clarion Pointe Gatlinburg
Clarion Inn Downtown Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel
Clarion Pointe Downtown Gatlinburg Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel Gatlinburg

Clarion Pointe Downtown Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 814 reviews" "
Rating 8 - Good. 198 out of 814 reviews" "
Rating 6 - Okay. 162 out of 814 reviews" "
Rating 4 - Poor. 129 out of 814 reviews" "
Rating 2 - Terrible. 115 out of 814 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

orenthia

Stayed 3 nights in Aug 2024

10/10 Excellent

Duny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche estuvo bien
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Traveled with family
Liked: Staff & service
There for family reunion. Room was clean. They could have finished the wall repair with paint. Shower curtain too short so water went all over the floor. Did have hot water so no complaint on that. NOT ENOUGH PARKING when hotel is busy. Had to park in road beside hotel with two other cars. Breakfast was good.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mohdiftekhar Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Loq security, no housekeeping
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Comfortable bed. Checking in was good. Walking distance to shopping and attractions. Good breakfast items. Cons: vending machine had warm pop. And when trying to check out there was absolutely no one around. At front desk, in the breakfast area. No one. Was hesitant to leave my key in their so called drop box,which was a little basket.
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Traveled with family
Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Diana

Stayed 1 night in Aug 2024

6/10 Okay

Nicole

The over all stay was good, however the room had a strong musty smell, room was clean, staff was pleasant, breakfast was decent
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to down town Gatlinburg. Nice area. Great views. Clean room and nice people.
Stayed 2 nights in Aug 2024

10/10 Excellent

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend 110 %
I had an issue with ac. They came looked at it said we will just put you in new room. It was about a half hour total so quick for customer concerns. Breakfast was much more than anticipated. Eggs sausage biscuits gravy potatoes bagels cereal sooo many options. Don't get me wrong needs updates but considering price, excellent service and how close to downtown it gets 5 stars for sure. Pool was very clean I didn't get in but very nice area to sit outside and read a book
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..
Stayed 5 nights in Aug 2024

4/10 Poor

Cheyenne

Traveled with family
Disliked: Cleanliness, staff & service
😊
There was blood on the wall by the light switch and the staff is a little rude but good stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Abad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Larra

Stayed 2 nights in Jul 2024

2/10 Terrible

Kimberly D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
I would not recommend this hotel ! Had to call 5/6 times a day for towels, toiletries. No one would answer phone for assistance. Pool water was green was NOT clean and no pool towels ! Breakfast needs more toasters lot of rude ppl …and variety of breakfast food would be nice especially for ppl staying more than 2 days .
Stayed 4 nights in Jul 2024

8/10 Good

VIVIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was OK
Stayed 2 nights in Jul 2024

10/10 Excellent

Yaneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

SUJATHA

Traveled with family
Liked: Staff & service, room comfort
Location was great but the hotel rooms are decent and need work in the bathrooms. Breakfast was great
Stayed 1 night in Jul 2024

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay with breakfast. We will be back!
Stayed 3 nights in Jul 2024

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Tom

Stayed 3 nights in Jul 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, amenities
The pool was easy to get to. You could walk to most of your destinations. There were bugs in the bathroom sink and there was no fan in the bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

SHAUNNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little skeptical because of the reviews but we had no complaints. Would definitely stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really friendly. And everything was walking distance.
Stayed 2 nights in Jul 2024