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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Parking available
$157
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(43 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Balcony

7.6 out of 10
Good
(15 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(24 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds

8.6 out of 10
Excellent
(31 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Gatlinburg Downtown

3-star Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Gatlinburg Downtown provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Courtyard by Marriott Gatlinburg Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16.46 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Self parking fee: USD 16.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carol

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked how well the property was maintained, and its convenience to downtown Gatlinburg. Did not like that the hotel suddenly started charging for parking.
Stayed 1 night in Jul 2025

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, amenities
Checking in they tried to put me in a handicap room and not tell us room was paid in advance to..When I got in the room it was terrible smelled like a old folks home and bed was low and the couch and bigger room was not there.. So I called front desk and they tried to give me the run around saying they didn't know who I booked with and I cut her off right and told this will not do I want my room or We would go elsewhere....Then their attitude changed and we got our nice room.....The trees and bushes in the courtyard were way past needing a trimming...This is a great hotel but they must have changed managers for we having been staying here for 6 or 7 years now....And it has changed...
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 4 nights in Jul 2025

10/10 Excellent

Anjan

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Smoky Mountain park entrance & walkable to downtown Gaitlinburg area.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it all
Stayed 2 nights in Apr 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short walk to all the stores, activities, and restaurants. Nice court yard for outdoor sitting. View from the back overlooks an ugly parking lot. Food overpriced at the coffee bar. Good pancake house right next door.
Moon rise
Stayed 4 nights in Jul 2025

8/10 Good

Liza

Traveled with partner
Liked: Cleanliness, amenities
That hottub has no stairs and the wood over it was broken and the bathroom didn't have any safety measures either. Overall though staff was great and place was clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stay here every Fourth of July!! a beautiful hotel with excellent amenities and so close to all the action on the parkway. The guest services are always so friendly and this year we got a balcony room loved it.!! Highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible

We came to this hotel after having a terrible experience at the one we originally planned to stay at along our journey. The difference was night and day. The Marriott was clean, beautiful, in the heart of town, and had an amazing staff.
Stayed 1 night in Jun 2025

8/10 Good

Apollo

Traveled with family
Liked: Cleanliness
Nice hotel and comfy beds
Stayed 1 night in Jun 2025

6/10 Okay

mohamed

Liked: Amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness
Great location to enjoy the town. Hotel was clean and well maintained.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness
Room was dirty. Sheets not changed; found multiple items from previous occupant, dirty rag on the shower. Rarely had person at front desk. Hot tub gave one of our family a rash
Stayed 3 nights in Mar 2025

10/10 Excellent

Yigal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good place to use as a base to explore smokey mountains. Off the main strip of Gatlinburg but within easy walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

4/10 Poor

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Booked room on through Hotels.com. Room was nice with only a couple of items needing repairs which did not interfere with our stay. Great view from the balcony. With this being said I would not book with them again due to a $15 per day parking fee. I did not see this fee on website when booking or I would have passed. It's not like they have covered parking that would justify the extra charge. Desk clerk told us the parking fee was being charged all around and they were last one to implement this, however when checking with two other places we normally stay they do not have a parking fee.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis, Lynchburg

Stayed 2 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Was a great stay for us
Stayed 4 nights in May 2025

10/10 Excellent

CRISTIAN, Athens

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place. Opt for next door breakfast instead.
Stayed 1 night in May 2025

10/10 Excellent

June

Stayed 1 night in May 2025

10/10 Excellent

Donald

Stayed 3 nights in May 2025