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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Gatlinburg Downtown

In-room safe, desk, iron/ironing board, free cribs/infant beds
Studio, Multiple Beds | Living area | TV
Lobby lounge
Lobby lounge
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Laundry
  • Pool

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Gatlinburg Space Needle
    ‪4 min walk‬
  • Traffic Light #8
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(21 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony

8.2 out of 10
Very good
(12 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds

8.8 out of 10
Excellent
(28 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(15 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(36 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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$124 total
includes taxes & fees
Feb 1 - Feb 2
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About this property

Courtyard by Marriott Gatlinburg Downtown

3-star Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Gatlinburg Downtown provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Courtyard by Marriott Gatlinburg Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • Tennis

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews" "
Rating 8 - Good. 213 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Cody

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

JOHNNY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Oct 2024

10/10 Excellent

Chassity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg
This is the only place we will stay in Gatlinburg because it is so nice! We love to get the corner rooms that have a nice balcony with a view of downtown and the mountains.
Stayed 1 night in Jul 2024

6/10 Okay

Shawnna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, near downtown parkway with dining and shopping
Stayed 4 nights in Oct 2024

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and rooms were very clean. Staff was courteous and friendly. The hotel location was great! Close and walkable to shopping, entertainment, and dining options. The hotel has a lot of spaces and areas for people to sit and relax.
Stayed 4 nights in Oct 2024

8/10 Good

Takina

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Andrew, Scottsboro

Stayed 1 night in May 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable place to stay. The beds were very comfortable too! Had a very nice private balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would have loved to sit outside in your beautiful garden but unfortunately we came at a time Helene brought in all the rain
Stayed 5 nights in Sep 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness
This hotel was really clean, i would definetly return. The only thing I did not like was that the jacuzzi was not hot at all!!!
Stayed 1 night in Sep 2024

10/10 Excellent

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we noticed a lot of hair under the sheets and asked to be switched to a different room. However, none were available. The bed was so loud and could feel every spring. Then our last day we were woken up by the housekeeper knocking on the door to the room next to us for over 10 minutes. The party had checked out of the room the day before and I am uncertain as to why the housekeeper would need to knock continuously to go in to clean an empty room. Not at all the standard we expected for a Marriott or paid for in my opinion. Do not recommend!!
Stayed 2 nights in Sep 2024

8/10 Good

Shavar

Stayed 3 nights in Aug 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You know, this is a really beautiful place to stay, and Kathy was a delight to work with, but some of the other employees were rude and I don’t pay big money (like what we spent overall in this hotel) for rudeness. That will not be tolerated. The beds are hard as a rock to me. And the pillows were very not comfortable and there wasn’t enough of them. Marriot can do better than this. Up your standards.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and attractive and within walking distance to shopping, dining and other fun activities. Free parking on site! Comfortable beds. Quiet and peaceful. Will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return!
Have stayed in Gatlinburg for many, many years. As far as we are concerned, this is the property we will always return to. New, clean, convenient to everything, and has the amenities that are important to us!
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ja'Rica

Traveled with family
Liked: Property conditions & facilities
Great location. Great room
Stayed 2 nights in Jun 2024

8/10 Good

Louis

Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

Vickie

Stayed 2 nights in Aug 2024