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Gatlinburg River Inn

2.0 star property

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Photo gallery for Gatlinburg River Inn

View from property
Outdoor spa tub
Water view
Desk, blackout drapes, iron/ironing board, free WiFi
Check-in/check-out kiosk

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
324 Hemlock Street, St. Rt 441/321, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Premier Room, 2 Queen Beds, Balcony (River, Fireplace)

Premier Room, 2 Queen Beds, Balcony (River, Fireplace) | Desk, blackout drapes, iron/ironing board, free WiFi

Premier Room, 2 Queen Beds, Balcony (River, Fireplace)

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (River)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony (River)

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Balcony (River, Fireplace)

Desk, blackout drapes, iron/ironing board, free WiFi

Premier Room, 1 King Bed, Balcony (River, Fireplace)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (River, Fireplace)

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Balcony (River, Fireplace)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (River)

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Balcony (River)

  • Water view
  • Sleeps 3
  • 1 King Bed

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About this property

Gatlinburg River Inn

Gatlinburg hotel close to Ripley's Aquarium of the Smokies
A hot tub, a seasonal outdoor pool, and a children's pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Gatlinburg River Inn offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool, a seasonal outdoor pool, and a hot tub are on site.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Gatlinburg River Inn provides a hot tub and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Gatlinburg River Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to June 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.85 per pet, per stay (maximum USD 131.7 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 10.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 65.85 per pet, per stay (maximum USD 131.7 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Days Inn Gatlinburg
Days Inn Gatlinburg River
Days Inn River
Days Inn River Hotel
Days Inn River Hotel Gatlinburg
Gatlinburg Days Inn
Days Inn Wyndham Gatlinburg River Hotel
Days Inn Wyndham River Hotel
Days Inn Wyndham Gatlinburg River
Days Inn Wyndham River
Days Inn Gatlinburg on the River
Gatlinburg River Inn Hotel
Gatlinburg River Inn Gatlinburg
Gatlinburg River Inn Hotel Gatlinburg
Days Inn by Wyndham Gatlinburg On The River

Gatlinburg River Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 538 out of 1130 reviews
Rating 8 - Good. 308 out of 1130 reviews
Rating 6 - Okay. 141 out of 1130 reviews
Rating 4 - Poor. 74 out of 1130 reviews
Rating 2 - Terrible. 69 out of 1130 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great area! Walking distance to downtown Gatlinburg! It was snowing when we went so there was stuff shut down, but we still had a blast! The room was clean and we had a beautiful view off the balcony! Would definitely stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, room comfort
Snow Day
Always a pleasant stay. Gorgeous views
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, the location right on the river and walkable to restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elvia

Stayed 1 night in Jan 2025

10/10 Excellent

Rosie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cute place to stay
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
January get-away
The motel is older, but car could be right at room. River is right out balcony. “Fireplace” is a heater in the wall. January was very cold, thin blankets. No hand soap until 2nd day. Dispensers in shower gave tiny amounts. Hot water, great! Bed and pillows, great! Hot tub ran only 1st day. Fire pit, OK. Frig, microwave, space in room good. Hooks, not closet rack. Hot eggs/sausage/waffles/gravy good.
Stayed 2 nights in Jan 2025

6/10 Okay

Marjorie

Disliked: Cleanliness, property conditions & facilities
Gatlinburg Creekside Stay
I specifically planned our stay here for the balcony. The balcony is facing the creek and the roar of the water is very wonderful. I was very disappointed that it is not disclosed on booking that there is no smoking on the balcony. It was extremely cold and windy and the only smoking area is a fire pit area on the creek which was like a punishment in the brutal weather. The continental breakfast is a hard pass. The sausage didn't even taste like sausage and the waffle batter and eggs etc were tasteless. They don't tell you, but the coffee machine is always on which is a godsend when you're an early riser and everything is closed. Bathroom does not come equipped with hand soap they have dispensers in the shower that don't work and look very dirty. There was mold on the ceiling of the shower. I coughed and hacked the entire time I was in the room even with antihistamines because of potential mold in the walls. This of course is just my guess because I was looking all around trying to find out the cause of my coughing and nose running. The beds aren't great but they are decent. Request extra blankets because they use thin waffle knit blankets and there is a serious draft around the balcony door. Definitely need to do some improvements and start with weather stripping to keep the draft out of the room. Also it's pretty suspect when you don't allow photos to be uploaded on this review.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful River view from our balcony
Stayed 1 night in Jan 2025

10/10 Excellent

Keneesha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how helpful the staff was and always available when I needed things on hand. It was a great experience and I felt very comfortable and safe. I plan to stay again.
Stayed 5 nights in Dec 2024

6/10 Okay

Peighton

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The river view was fantastic, the staff is nice, and we appreciated the hotel's proximity to everything around it, but I wouldn't stay here again. We paid $700 for two nights, so we were expecting a very nice space, but that isn't what we received. Both the hotel itself and our room were VERY outdated. The blankets were paper thin, the HVAC system was very loud and didn't work properly, so the room was very cold. The hot tub had leaves and dirt in it. Aside from the river view and the convenient location, nothing about this place screamed "I should go back."

8/10 Good

Sijun

Traveled with family
Liked: Cleanliness, staff & service
Everything was good except the bed blanket and heating. Blanket was very thin layer I couldn’t sleep well because I felt cold, they didn’t have winter blanket. The heating was very noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Apurba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was definitely worth the money. The entrance could use a bit of a makeover, but the room was bright, the beds were comfy, and the bathroom was spotless. Plus, the room had a microwave and a fridge, which was super convenient. I'd suggest brightening up the reception area with some natural light and fixing a few things in the bathroom. That would really elevate the experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Charlie

Stayed 3 nights in Dec 2024

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Traveled with family
Good value nice location hot tub broken 2x we stay
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruksana

Overall it was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Stayed 3 nights in Nov 2024

4/10 Poor

Pedro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a property I would go back at any any price. This was a last minute booking due to other properties being unavailable, all about it is cheap and low quality from the room to the complementary breakfast. The lobby is dirty, the bed there were no blankets, the beds were noisy and the corridor smelly. I am not sure how this place got a good rating from others.
Stayed 1 night in Dec 2024

4/10 Poor

Sujan Kumar Reddy

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Meredith

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
The hotel definitely needs some upgrades which would've been fine. The issue was our room had no hot water. When we complained to the front desk they explained they've already let someone know our room didn't have hot water. We should've been informed at check in. We were then told if we needed hot water go to a different hotel. I've never in my entire life had to leave a hotel early but couldn't just leave and find another hotel in Gatlinburg the week of Christmas so came home. They didn't charge us for the night we didn't stay but only gave 25% off for the night we had cold showers.
Stayed 2 nights in Dec 2024

4/10 Poor

Robert

Stayed 2 nights in Sep 2024