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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Dolly Parton Statue
    2 min drive
  • Wild WaterDome
    2 min drive
  • Soaky Mountain Waterpark
    3 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

Pool
Hot Tub
Breakfast included
Pet friendly
3.6 out of 5, Good, (1005)
The price is $53
per night
$60 total
includes taxes & fees
Jan 6 - Jan 7
Quality Inn & Suites Sevierville - Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool, coffee/tea in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1004 reviews" "
Rating 8 - Good. 284 out of 1004 reviews" "
Rating 6 - Okay. 137 out of 1004 reviews" "
Rating 4 - Poor. 82 out of 1004 reviews" "
Rating 2 - Terrible. 74 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the convention center.
Stayed 7 nights in Aug 2024

4/10 Poor

jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing i have is that our room was not cleaned during our stay. Which, i did not care. We just went to the desk for clean towels. But we should have been told or asked. Great staff and convenient location. Definitely would stay again.
Stayed 3 nights in Sep 2024

4/10 Poor

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Beds were super hard. Needs upgrades bad!
Stayed 2 nights in Sep 2024

8/10 Good

Bonny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are bad springs noisy the shower faucet leaked the staff was great
Stayed 3 nights in Sep 2024

10/10 Excellent

guy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. This time everything was in order and overall a great stay. Take away the people above me running a track meet at all hours but that's not the hotels fault. Look forward to the next stay. : )
Stayed 3 nights in Sep 2024

8/10 Good

francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our overnight stay
We had an amazing stay. The breakfast wouldve been perfect with more biscuits and def with bacon but it was good considering the other options.
Stayed 1 night in Sep 2024

8/10 Good

Carolyn

Traveled with family
Had a wonderful stay except for first night, had conjoined doors with a family with kids that screamed and squalled until 10 and never heard a parent discipline them not once. Next day went to receptionist and was placed on the other end of hall. Very much appreciated but overall was a good stay.
Stayed 3 nights in Sep 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was good we had shopping area & restaurants within walking distance. I will stay here again but not on the bottom floor our room was near the washing room & was loud at times & we could hear stomping from the room above us. We had one of the workers be rude to me when I had asked if we could check in early but other than that the rest of the staff was fine.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Review
Only stayed one night just for a quick nap until we got into our airbnb. Overall the pictures online were way nicer than in person but for a quick stay wasn’t bad for the price.
Stayed 1 night in Sep 2024

8/10 Good

Gabriel

Traveled with family
Liked: Amenities
Stayed 6 nights in Jul 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to restaurants, shopping. Was a bit strange we had to talk to a gentleman about a “parking pass” who in essence was trying to sell discount attraction coupons and wanted us to come to a vacation promotion meeting.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Irene, Lakeland

Liked: Amenities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, property conditions & facilities
Well done
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with our stay, everything was clean, very nice room and the staff was very nice when we needed more towels and at the check in/out desk!
Stayed 3 nights in Aug 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024