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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Dolly Parton Statue
    2 min drive
  • Wild WaterDome
    2 min drive
  • Soaky Mountain Waterpark
    3 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

Pool
Hot Tub
Breakfast included
Pet friendly
3.6 out of 5, Good, (1002)
The price is $123
per night
$139 total
includes taxes & fees
Dec 7 - Dec 8
Quality Inn & Suites Sevierville - Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool, coffee/tea in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 286 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was spotless, shower had great water pressure, the breakfast was good. We always stay here when we're in the area. The rate was cheap, $60 for a Thursday night with a hot breakfast was hard to beat. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Gurvis

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Stayed 6 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME PLACE TO STAY!!!
This hotel is ABSOLUTELY AWESOME!!! I LOVED EVERYTHING ABOUT IT!!! I WILL BE BACK!!!
Stayed 1 night in Aug 2024

8/10 Good

Irene, Lakeland

Cleanliness. Friendly staff. Quick check in.
Stayed 6 nights in Aug 2024

2/10 Terrible

B

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leeann

Liked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

LaToya

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy...
Stayed 2 nights in Aug 2024

8/10 Good

Irene, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great job!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean. Excellent and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip
Easy check in and check out.
Stayed 1 night in Aug 2024

10/10 Excellent

Nagarajan

Stayed 1 night in Aug 2024

2/10 Terrible

Arlisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The Room was dirty. Roaches crawled on the wall's all night. Bed's made horrible noise each time you turned over.The room had a very musty smell. Will never stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and employees were vvery nice.
Stayed 5 nights in Jul 2024

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was not very comfortable,not very clean,smoke detector hanging from the ceiling,had a light in the room that went out and came back on in the middle of the night..
Stayed 2 nights in Aug 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Staff & service
Shower rod was broken, toilet was sitting a little sideways.
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Traveled with family
Disliked: Cleanliness
Roach was crawling on the desk, bathtub filthy, previous guest hairs on bed in bathroom sinkin tub on floor on towels. Customer service was accommodating but still lacking on cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vera

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very professional employees
Stayed 1 night in Jul 2024

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was just ok
The staff was friendly for the most part. I noticed overall the room was clean overall, but it did have drain flies. It did have complimentary breakfast, but due to lack of ordering they were out of several things that did not come in until the final night of our stay. I did notice dirt in the corners of the bathroom, so housekeeping could definitely step it up. The pillows were very flat and I did request an extra pillow for my disabled mother, but was told I couldn't have one. We were also given only three towels twice for four people to shower with.
Stayed 3 nights in Jul 2024