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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business center
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
$49
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪2 min drive‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(83 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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About this property

SureStay Plus Hotel by Best Western Sevierville

Sevierville hotel close to Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Sevierville is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1037 reviews
Rating 8 - Good. 275 out of 1037 reviews
Rating 6 - Okay. 145 out of 1037 reviews
Rating 4 - Poor. 77 out of 1037 reviews
Rating 2 - Terrible. 63 out of 1037 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 4 nights in Aug 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Stagerlee

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Stagerlee

Liked: Cleanliness, staff & service, property conditions & facilities

Affordable

The staff was amazing to us. Our room was at the end of the hallway, so it seemed like closing doors from other guests echoed. Not bad, other than if it was late and we were asleep. The bed was firm, yet kinda sagged to the middle, so we didn’t rest well. The breakfast was basic and had the same all the days we were there. Scrambled eggs and sausage links.
Stayed 4 nights in Aug 2025

8/10 Good

Pedro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking
Stayed 8 nights in Aug 2025

8/10 Good

Catherine

Stayed 5 nights in Aug 2025

8/10 Good

Brad

Traveled with family and small children
Liked: Amenities
The staff was friendly, the rooms were clean, and the pool was nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Peiyue, Northville

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel because it had great reviews, but my experience was very disappointing. I had a king bed room, which was surprisingly small. The sheets had blood stains, and the bed creaked loudly every time I moved. The soundproofing was terrible—I could clearly hear conversations and the TV from the neighboring room. The only positive was that the front desk staff were very nice. Overall, I would not stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

If you like sleeping on rock slabs the bed is 4u

Daughter said she saw bugs on the walls in the bathroom. Air conditioner barely stayed cool… bed was like sleeping on a hard rock slab. Barely slept both nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy, Altamont

Stayed 1 night in Aug 2025

8/10 Good

GEORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for the money

Fruits should be included in the breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen, Newburgh

Business traveler
Liked: Staff & service
The location is great; the rooms could have been cleaner especially around baseboards; the staff was friendly; breakfast was the same thing every day for a week (sausage links and scrambled eggs) and you could make a waffle. A little variety would have been nice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Jun 2025

6/10 Okay

Katti

Stayed 1 night in Aug 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Was pretty good for the one night i needed. lots of things in the area. Can not beat the price.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose F

Stayed 1 night in Aug 2025

10/10 Excellent

Javon

Stayed 2 nights in Aug 2025

8/10 Good

Page

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that it was affordable. Not a bad place. Other than the gentleman who was there twice during our stay seemed irritated because we mentioned that a person spilled his coffee in the elevator then the last day he was at the desk and we mentioned that the elevator wasn’t working. Other than that the other workers were very polite especially the gentleman who worked the breakfast. We enjoyed the food not to bad especially for the price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot and it’s always nice and clean. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Aug 2025

10/10 Excellent

Dequentin

Traveled with group
Liked: Amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2025