Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property - evening/night
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1103 out of 1974 reviews
Rating 8 - Good. 572 out of 1974 reviews
Rating 6 - Okay. 208 out of 1974 reviews
Rating 4 - Poor. 62 out of 1974 reviews
Rating 2 - Terrible. 29 out of 1974 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Gorgeous moutain view. Front desk was quick, easy, and so nice. The maintenance personnel that came and started our fireplace was friendly and explained how to use it well. We asked for dinner recommendations, for something local, he (Maintenance) was knowledgeable and offered his pros and cons for each place we talked about.
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Traveled with group
This is our first time staying here and we loved it! Very close to everything. Breakfast was good with lots of choices. Walking distance to all the fun. The pool and hot tub was very clean and lots of fun. The slide was a plus. Will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to walk to everything we needed!
Stayed 3 nights in Feb 2025

10/10 Excellent

melissa

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Traveled with group
Liked: Amenities
Love staying here
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ami

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Trevor, Summer Shade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older hotel but well maintained. Very close to pancake pantry and other great dining.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used to stay here every year from 2006-2014 and came back this year, it’s still the perfect place to stay in gatlinburg and I will be booking again for this upcoming winter!!!
Stayed 3 nights in Feb 2025

6/10 Okay

Jose

Stayed 4 nights in Jan 2025

10/10 Excellent

Jacinth Glo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and accomodating. Place is clean and hotel is in very good spot. Walkable to everything! We will be back here for sure!! Thanks Edgewater and Gatlinburg for the wonderful family vacation. 🙂
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location as we were able to walk everywhere. Property was very nice as well. We also enjoyed the continental breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night and I love this hotel. the location is good, and close to Anakeesta and to many attractions. Amenities are great too, there’s fireplace in the room, and with breakfast. It’s really a grab for the price.
Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

very clean and quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great view and within walking distance. Easy checkin
Stayed 1 night in Feb 2025

10/10 Excellent

Lacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room overlooking the city/creek with the fireplace. It was a wonderful stay. We enjoyed the pool and hot tubs too. A hot continental breakfast is served daily, that alone made up for the cost of the room (still very reasonable, just more expensive than a couple other motels i looked at) saving us 40+ bucks on breakfast. BRING YOUR OWN PILLOWS, the pillows arw my ONLY complaint.
Stayed 1 night in Feb 2025

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Amenities
Beautiful hotel on the river in the heart of gatlinburg- beautiful pool
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2025