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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

View from room

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Standard Room, 2 Queen Beds (Riverside) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1108 out of 1981 reviews
Rating 8 - Good. 573 out of 1981 reviews
Rating 6 - Okay. 209 out of 1981 reviews
Rating 4 - Poor. 62 out of 1981 reviews
Rating 2 - Terrible. 29 out of 1981 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with group
Liked: Amenities
Love staying here
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ami

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Trevor, Summer Shade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older hotel but well maintained. Very close to pancake pantry and other great dining.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used to stay here every year from 2006-2014 and came back this year, it’s still the perfect place to stay in gatlinburg and I will be booking again for this upcoming winter!!!
Stayed 3 nights in Feb 2025

6/10 Okay

Jose

Stayed 4 nights in Jan 2025

10/10 Excellent

Jacinth Glo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and accomodating. Place is clean and hotel is in very good spot. Walkable to everything! We will be back here for sure!! Thanks Edgewater and Gatlinburg for the wonderful family vacation. 🙂
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location as we were able to walk everywhere. Property was very nice as well. We also enjoyed the continental breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night and I love this hotel. the location is good, and close to Anakeesta and to many attractions. Amenities are great too, there’s fireplace in the room, and with breakfast. It’s really a grab for the price.
Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

very clean and quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great view and within walking distance. Easy checkin
Stayed 1 night in Feb 2025

10/10 Excellent

Lacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room overlooking the city/creek with the fireplace. It was a wonderful stay. We enjoyed the pool and hot tubs too. A hot continental breakfast is served daily, that alone made up for the cost of the room (still very reasonable, just more expensive than a couple other motels i looked at) saving us 40+ bucks on breakfast. BRING YOUR OWN PILLOWS, the pillows arw my ONLY complaint.
Stayed 1 night in Feb 2025

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Amenities
Beautiful hotel on the river in the heart of gatlinburg- beautiful pool
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2025

8/10 Good

Kelsey

Traveled with partner
Liked: Amenities
It was nice being in walking distance to everything in Gatlinburg. Maids were very loud.
Stayed 2 nights in Feb 2025

10/10 Excellent

Clifton

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family would stay there again
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

Jean

Liked: Amenities
Everything was perfect especially the front desk ladies
Stayed 3 nights in Jan 2025

10/10 Excellent

Delmis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities