Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

  • 301.4 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1043 out of 1886 reviews
Rating 8 - Good. 560 out of 1886 reviews
Rating 6 - Okay. 195 out of 1886 reviews
Rating 4 - Poor. 62 out of 1886 reviews
Rating 2 - Terrible. 26 out of 1886 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Piyush

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Renee

Stayed 4 nights in Dec 2024

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

BIVEK

Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living Our Second Childhood
Third time staying here, always a good stay! At christmas time is so feistive, hotel is central to everything - walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nilo Jr.

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and unsafe
The check in staff was very friendly and the breakfast biscuits were delicious. The hotel itself was unclean. I used the workout room and it was very dirty and poorly maintained. Our shower did not drain and the faucet did not work. The pool area was dirty. Also, there is an exterior door that was unlocked 24/7 so anyone off of the street could walk into the building unseen.
Stayed 1 night in Dec 2024

6/10 Okay

Riju

Stayed 2 nights in Dec 2024

10/10 Excellent

Rolando

Stayed 3 nights in Dec 2024

10/10 Excellent

Shawn, Clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Makeya

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Everything was really nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas fun
Economical.. clean and downtown.. continental breakfast and very friendly staff.. we’ve stayed here several times.. I would recommend this hotel❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Blah
Stayed 1 night in Dec 2024

8/10 Good

Sarwat

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very near to the activity and the walking area
Stayed 4 nights in Dec 2024

4/10 Poor

Yefree

Disliked: Cleanliness, property conditions & facilities
The room smells really bad
Stayed 3 nights in Dec 2024

10/10 Excellent

Manli

Stayed 3 nights in Dec 2024

4/10 Poor

Mike

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is in a poor condition. parking is very small and difficult. there is trash everywhere. customer service wants to up charge for everything.
Stayed 2 nights in Dec 2024

8/10 Good

Kylie

Stayed 4 nights in Dec 2024

8/10 Good

Robert

Disliked: Room comfort
Average nice location
One high tub was down for most of the stay. They finally headed up and run in the night before we left
Stayed 6 nights in Nov 2024

2/10 Terrible

Raechel

Stayed 3 nights in Dec 2024

6/10 Okay

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely uncomfortable, however everything else was nice and convenient. Would stay here again if they upgraded the mattresses.
Stayed 1 night in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven, Woodbury

Stayed 2 nights in Dec 2024