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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | View from room
Front of property - evening/night
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • SkyPark
    ‪4 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 301.4 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 975 out of 1775 reviews
Rating 8 - Good. 533 out of 1775 reviews
Rating 6 - Okay. 184 out of 1775 reviews
Rating 4 - Poor. 58 out of 1775 reviews
Rating 2 - Terrible. 25 out of 1775 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
A little dated but excellent for the price
Stayed 1 night in Nov 2024

8/10 Good

Leda

Stayed 2 nights in Nov 2024

6/10 Okay

Nathan

Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and outdoor heated pool, in room jacuzzi tub and fireplace
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It’s a nice hotel with a great view. The drunk couple fighting one night wasn’t great but other than that it was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay within easy walking distance to downtown Gatlinburg. Hotel was clean, staff was friendly and the included hot continental breakfast was great. Definitely would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Devontae

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The location of the Tacitus excellent. The room was clean and well maintained.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the best so far
We were very comfortable and happy staying here. The property is very nice and very clean. Our room was very clean and our bed was very comfortable. The breakfast was nice with thoughtful options both cold and hot. The location is central to all the Gatlinburg action which made it very convenient since everything was walkable. I would suggest bringing earplugs. This is nothing against the hotel, the garbage trucks collecting in Gatlinburg were very loud and disrupted my sleep every night. We had a river view and were almost at top floor. Maybe choosing Mountain View would help. Not sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super helpful regarding my group needing an extra parking spot and made it such an easy process!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stay somewhere else
Hotel parking was confusing, and it was confusing trying to figure out where to go to check in. The rooms were small and hard to navigate with our luggage inside. Also, there was a haunted house attraction right next to it bar played loud music all night, which could be heard in the room while we tried to sleep. There was frequent marijuana smoking by other guest which stunk our room and we were told by staff there was nothing they could do about it. The hot water was inconsistent and swapped from hot to cold without warning. Our room keys quit working our 2nd, preventing us from going in our rooms and we had to take them back to the staff and have them reprogrammed. Worst vacation stay we have had, and we take at least two trips a year. If you value space, peace, and a family atmosphere, try somewhere else.
Stayed 2 nights in Nov 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to strip thus convenient to center of most the action. Just bit dated otherwise
Stayed 2 nights in Nov 2024

8/10 Good

Tomas E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
updated with paint and carpet. good location. able to walk to downtown venues tub drained very slow ... very slow. noisy because it was downtown. had to get new room keys three times in five days.
Stayed 4 nights in Nov 2024

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location over the stream. It has a nice and unusual indoor outdoor pool and firepit. Breakfast was enjoyable and came with a nice view of the stream.
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Parker

Stayed 3 nights in Nov 2024

8/10 Good

Anatolii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

8/10 Good

Leon

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Christina Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a quirky property with an entrance that you may miss if you're not alert. It is well-located, just steps from the Parkway, and has a Super breakfast in the a.m. The rooms could use some updating, and there is Not a beautiful view from every room like they advertise, but As usual, the Employees made our stay very enjoyable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Toolika

Stayed 2 nights in Oct 2024

10/10 Excellent

TAMMIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024