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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Front of property
Indoor pool, outdoor pool
Front of property - evening/night
King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • SkyPark
    ‪4 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 301.4 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 950 out of 1740 reviews" "
Rating 8 - Good. 523 out of 1740 reviews" "
Rating 6 - Okay. 184 out of 1740 reviews" "
Rating 4 - Poor. 58 out of 1740 reviews" "
Rating 2 - Terrible. 25 out of 1740 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Artemis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service was horrible, plus rooms were dirty and old
Stayed 2 nights in Oct 2024

10/10 Excellent

Gela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice.. check in was a breeze.. close to all shopping and entertained in Gatlinburg.
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service
Just a little dated
Stayed 1 night in Sep 2024

8/10 Good

Marla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 2 nights in Oct 2024

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was perfect for walking to everywhere we wanted to go. The room and balcony was great. The only complaint we had was the parking. Very tight spaces and not enough parks for all the cars when booked to capacity.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was outdated; however, the staff was super friendly and it was super clean. We could not complain! Location is great too!
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great room's and excellent location. Only bad thing was the elevators took for ever
Stayed 2 nights in Oct 2024

10/10 Excellent

Madison, Indianapolis

Traveled with family and small children
Liked: Cleanliness, staff & service
The location of the property was fantastic! The property was clean and the staff was friendly! The hotel rooms were a little aged but it seems like they might be working on some upgrades and remodeling. I recommend the river side because the views from the balcony are great!
Stayed 2 nights in Oct 2024

2/10 Terrible

Eddie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and the mattress was HORRIBLE. You could feel the springs in the mattress. Avoid especially for the price!
Stayed 1 night in Oct 2024

8/10 Good

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edgewater stay
The Hotel was fine and convenient to everything. It was a little noisy at times in our room from yelling kids and slamming doors so not the best noise reduction but overall it was a good place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandi

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenience of property to walk to many things in Gatlinburg
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perplexed
The hotel was great but I had requested a room using Hotels.com and I asked for a creek view. Instead, the view was a dirt bank over looking parking for employees or maintenance. It made me wonder if I would have gotten a better room by booking thru them?
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Property conditions & facilities
Very clean and convenient. Never had to drive.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for anyone staying in gatlinburg.
Stayed 1 night in Oct 2024

10/10 Excellent

JULIE Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 2 nights in Aug 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip!
Stayed 4 nights in Oct 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Jacqueline, Nokomis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff extremely helpful and friendly. Room was clean and comfortable. Would stay again without hesitation.
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really exceptional and professional staff. Very courteous and accommodating to a vacationers needs.
Stayed 2 nights in Oct 2024