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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Relax by the pool with a hot tub and smaller pool surrounded by lounge chairs and tables.
Enjoy meals with a view of the surrounding greenery from this dining area with large windows.
Two single beds with dark wood headboards, a nightstand, and a lamp.
Enjoy the view of the surrounding mountains from this balcony with a table for outdoor dining.
Hotel features a modern design with balconies on each floor, surrounded by natural scenery and a parking area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

King Room with River View

8.8 out of 10
Excellent
(28 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(26 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(209 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Handicapped Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(181 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

About this property

Edgewater Hotel - Gatlinburg

3-star hotel in Downtown Gatlinburg
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Edgewater Hotel - Gatlinburg provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Edgewater Hotel - Gatlinburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1182 out of 2115 reviews
Rating 8 - Good. 600 out of 2115 reviews
Rating 6 - Okay. 236 out of 2115 reviews
Rating 4 - Poor. 64 out of 2115 reviews
Rating 2 - Terrible. 33 out of 2115 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Stayed 1 night in Apr 2025

6/10 Okay

Christina

Liked: Cleanliness
The elevators are extremely slow. The parking garage spaces are very tight. The parking garage ceiling had cracks with water dripping out all over the place. The lady who checked me in was not friendly and rude. The only positive was the location
Stayed 1 night in Apr 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service
Love the location! We spent a week here and breakfast was the same every morning, would’ve been nice to have at least a little more variety. Beds were pretty firm. Everyone one was super friendly
Stayed 4 nights in Apr 2025

8/10 Good

Kristofor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Love the convenience of the location. The stairs layout is funky but when you figure it out, it's fine. Elevators can be slow. Parking on weekends can be tight. The pool and hot tubs were fun for me and the boys. Loved the balcony over the river and view of town. Breakfast was solid.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve been staying at the Edgewater for several years. It’s my go-to location when staying in downtown Gatlinburg.
Stayed 4 nights in Apr 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the edgewater. Perfect walking distance to the main strip and has beautiful views of the river. We enjoyed the complimentary breakfast for a quick bite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk ladies were very friendly and helpful. Double hot tubs were great after hikes.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Every single member of the staff was friendly and went out of there way to help us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel easy access to everything. Love that you can walk instead of paying for parking. Will definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Kenn, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very polite and assisted in making changes
Stayed 1 night in Apr 2025

8/10 Good

Tammy

Traveled with family
Liked: Staff & service, amenities
Very convenient location to the strip. Loved being on the river. Breakfast was great. Hotel is dated for sure but we had a great stay and would return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and kind staff quick to help with extra towels, nice rooms over the river.
Stayed 2 nights in Mar 2025

8/10 Good

Elissa

Stayed 2 nights in Apr 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
The hotel could use updating but the location was great and staff was friendly. I would stay they again anytime
Stayed 3 nights in Apr 2025

10/10 Excellent

Libertye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff are very friendly and accommodating. Very good hot breakfast with 24 hr coffee. Great location for walking throughout Gatlinburg.
Stayed 3 nights in Mar 2025

8/10 Good

Curtis

Traveled with family and small children
Liked: Staff & service, amenities
We love that the hotel was so close to everything! The hotel was pretty old, but everything seemed to work fine. It was nice that the pool was open until 11. We did everything and still had time to enjoy the pool after dinner.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! The parking garage held water so it was a bit tricky to get a dry parking space. Other than that, no complaints, it was great!!
Stayed 3 nights in Mar 2025