Fairfield Inn & Suites by Marriott Gatlinburg Downtown

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Exterior
Property amenity
Lobby
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
611 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪18 min walk‬
  • Anakeesta
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 364 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 462 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Gatlinburg hotel close to Ripley's Aquarium of the Smokies
Along with an outdoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers 98 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Fairfield Inn & Suites by Marriott Gatlinburg Downtown provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Gatlinburg Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Gatlinburg Downtown Hotel
Fairfield Inn Marriott Gatlinburg Downtown
Fairfield Inn Marriott Gatlinburg Downtown Hotel
Fairfield Inn Suites by Marriott Gatlinburg Downtown
Hotel Fairfield Inn & Suites by Marriott Gatlinburg Downtown
Fairfield Inn & Suites by Marriott Gatlinburg Downtown Hotel
Fairfield Inn Suites by Marriott Gatlinburg Downtown
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Marriott Gatlinburg

Fairfield Inn & Suites by Marriott Gatlinburg Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1030 reviews
Rating 8 - Good. 205 out of 1030 reviews
Rating 6 - Okay. 48 out of 1030 reviews
Rating 4 - Poor. 27 out of 1030 reviews
Rating 2 - Terrible. 15 out of 1030 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

JUNGSEOK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute reservation for 1 night
Good overnight stay. Good breakfast, comfy beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rosario

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & professional
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have hot water for showers in room 215 it was warm enough to get your shower but not hot even at 6am on Saturday morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Nice gem
Great place to stay that is only half a mile from downtown shops. It was clean and quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Caryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff was polite. No ability to check out late so make sure your departure is on time or you have a way to roam with all your bags you may have accumulated shopping during your stay! That is the only reason I gave 4 stars. Convenience staff really didn’t provide any conveniences and weren’t really nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and close to attractions
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot tub
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with issues in our room. They were quick to come up and take care of the problem
Stayed 2 nights in Dec 2024

10/10 Excellent

RAFAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
Staff is very nice and polite, the hotel looks like brand new, no mold, no bad smell, no problem at all. Clean sheets and they also offer daily room service. The only small downside is that the hotel is approximately 10min walk distance from the main road in gatlinburg, but we were prepared for the cold and we walked with no problem! We knew it before we made the reservation and wasn’t a surprise after all. Just keep that in mind. 100% satisfied with everything. Gym was good as well!
Stayed 4 nights in Dec 2024

6/10 Okay

Stephanie, Citrus Heights

Stayed 2 nights in Nov 2024

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property was clean and the staff very friendly. The breakfast options and quality were not great, but overall we had a great stay and would recommend this property when visiting Gatlinburg.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lora

Liked: Cleanliness, staff & service
Just needed to fix the water temperature regulator as the water temperature would just go from hot to cold at random in the shower or not get cold at all from the sink. Otherwise, the room was clean & service was decent.
Stayed 4 nights in Dec 2024