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Gatlinburg Town Square

2.5 star property

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Front of property
GTVH Standard Queen Room | Private kitchen | Microwave
Table tennis
1 bedroom, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included
$66
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Anakeesta
    ‪14 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for GTS Studio

1 bedroom, free WiFi, bed sheets

GTS Studio

8.6 out of 10
Excellent
(34 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Table tennis

GTS 1 bedroom Condo

9.0 out of 10
Wonderful
(53 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Table tennis

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(17 reviews)
  • 864 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area | Table tennis

GTV Studio

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV 1 Bedroom Condo

Table tennis

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room | 1 bedroom, free WiFi, bed sheets

GTVH Standard King Room

8.0 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

1 bedroom, free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Table tennis

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(6 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Table tennis

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Premium

Table tennis

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Table tennis

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen | 1 bedroom, free WiFi, bed sheets

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

1 bedroom, free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About this property

Gatlinburg Town Square

Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a fitness center, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. Housekeeping is available on request.
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and a children's pool, Gatlinburg Town Square provides an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site.

Gatlinburg Town Square is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 595 out of 1185 reviews
Rating 8 - Good. 310 out of 1185 reviews
Rating 6 - Okay. 134 out of 1185 reviews
Rating 4 - Poor. 75 out of 1185 reviews
Rating 2 - Terrible. 71 out of 1185 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Second year here and we have enjoyed both stays!
Stayed 6 nights in Jul 2025

6/10 Okay

wendy

Stayed 1 night in Jul 2025

2/10 Terrible

Brenton

Disliked: Cleanliness, property conditions & facilities
A
Stayed 3 nights in Jul 2025

10/10 Excellent

mark

Stayed 3 nights in Jul 2025

4/10 Poor

Gidget

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Lots of room. The only drawback was only one pool was ooen and it was small.
Stayed 5 nights in Jun 2025

4/10 Poor

Greisy

Traveled with family
Liked: Cleanliness, staff & service
Wish I knew before booking that the room I was staying in would mean having to walk to get to the pool. I picked the two queen bedroom and aside from having to walk it would be nice to have known beforehand that the pool with the waterfall that’s in the pics would be closed for renovations. When we got to our room the first thing we saw outside our door was that housekeeping left the trash and pillows out there. I let the reception staff know and it took well over an hour or two for someone to get it out of the way.
Stayed 1 night in Jul 2025

10/10 Excellent

Maggie

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Zack

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property by the creek second time going to this property have no complaints
Stayed 2 nights in Jul 2025

4/10 Poor

Sierra

Traveled with group
Disliked: Amenities, property conditions & facilities
There were stains on the furniture and bugs in the bathroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

The outdoor pool was being redone wished i had known about that and the early start the workmen were doing by 7am noisy.
Stayed 4 nights in Jul 2025

6/10 Okay

Kara

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Could be better, not bad.

Pros: Staff is friendly and helpful, room was decently sized, beds were comfortable. Kitchenette area was great. Quiet and felt safe. Cons: Room was not cleaned thoroughly, found otc medication from a prior occupant on the floor by the bed along with a lot of dust and old fries (dropped something behind the night stand and found all this), bathrooms are not very clean, pool was closed (but could walk to other location down the street), ac had to run constantly to keep room cool, was not told anything about wifi at check in, had to call and ask. Property is old but okay. Not sure why we weren’t asked which location we’d like since there are 2-3 within a few blocks from each other, I would have booked elsewhere if I knew about the closed pool.
Stayed 3 nights in Jul 2025

2/10 Terrible

Magdalene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My check in was delayed and they didn’t consider extending my check out for even 30 minutes. The room was not clean enough. Water continued to leak in the kitchen and went down to the bedroom wet all our bags. The living rooms chairs was dirty and smells.
Stayed 5 nights in Jun 2025

8/10 Good

mukesh kumar

Stayed 3 nights in Jun 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved it, i will be back
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to walk to up town
Stayed 4 nights in Jun 2025

6/10 Okay

Lily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel! We’ve stayed 2 years in a row. It’s a bit sketchy being higher up and on the balcony because some of the balconies are missing screws. When we were there last time there was a bear in the parking lot for 2 nights straight so absolutely do not leave any food out. The fountain hasn’t worked in the 2 years we’ve been staying. They said our hotel wasn’t ready yet so they would call they never called us so we can get into the room. When we got into the room it was messy. The floor wasn’t cleaned, swept, or mopped there was an old cookie and crumbs still laying in the floor.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and smelled nice. No musty odor. Front desk staff was nice.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mohammed

Stayed 1 night in Jul 2025

4/10 Poor

Samantha

Traveled with family
The front desk was sketch asking to sign paperwork about dining your photo and information for marketing purposes. The shower didn’t work in the main bathroom and the tv wouldn’t change channel. The stove was left on when we got there to 250(noticed while putting stuff away and it was warm by the stove. We didn’t bring food to cook). And we’re double charged for the stay once through Expedia and once upon checking in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rozanne

Traveled with family
Liked: Cleanliness
The condo was perfect for our group, and the beds and pillows we're super comfy. The last when I checked in was nice and helpful. It was a little crazy to find our actual unit, there are many buildings and we didn't know which one we were in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly our room was beautiful we loved it
Stayed 3 nights in Jun 2025