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Glenstone Lodge

3.5 star property

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Photo gallery for Glenstone Lodge

Relax by the pool surrounded by lush greenery and a soothing waterfall.
Two single beds with white linens and dark headboards, each with a bedside table and a lamp.
Enjoy Italian cuisine at Mountain Trail Grill & Pizza, serving breakfast, lunch, and dinner.
Relax in our spacious lobby, featuring a reception desk, comfortable seating area, and a staircase leading to additional floors.
Experience the grandeur of our hotel lobby, featuring a spacious atrium, comfortable seating areas, and a beautiful staircase.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Anakeesta
    ‪15 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Poolside)

8.2 out of 10
Very good
(117 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with Balconies

King with Balconies | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

King with Balconies

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Exterior)

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens with Balconies

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Two Queens with Balconies

8.8 out of 10
Excellent
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Fireplace

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Interior)

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Exterior)

8.4 out of 10
Very good
(133 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Glenstone Lodge

3.5-star Gatlinburg hotel walkable to Gatlinburg Space Needle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a 24-hour front desk.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Glenstone Lodge features an indoor pool and an outdoor pool. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Glenstone Lodge is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mountain Trail Cafe/Grill - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 12 for adults and USD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 12.00 for adults, and USD 8.00 to 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1243 out of 2399 reviews
Rating 8 - Good. 682 out of 2399 reviews
Rating 6 - Okay. 272 out of 2399 reviews
Rating 4 - Poor. 116 out of 2399 reviews
Rating 2 - Terrible. 86 out of 2399 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. Booked it because of the pool/hot tub. Little kids and teens loved it!!
Stayed 1 night in Apr 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Greg

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The workers were very friendly, the place was clean and the pool was amazing, very well taken care of.
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service

Noisy budget option

Beds & pillows were good, staff was friendly. Good price. But room is an exterior entry motel room that was was noisy from fridge and AC, thin walls, trash truck that came around 6:30am even on Sat and Sun banging dumpsters and using back up signal. Insufficient parking. Ok budget option if you know what you're getting into.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristina

Traveled with family
Liked: Staff & service, amenities
Despite the dated rooms and lobby, the staff was great! They helped me find trails for me and my son, they were friendly and attentive. The cons were that the Glenstone Lodge appears to be the go-to hotel for school trips and sports competitions which made for a lot of noisy evenings. We did go here during Spring Break, so perhaps keep this in mind when planning. It was about a 15-min walk to the shopping area of Gatlinburg, so you don't have to pay the $20 parking fee in the downtown area. Our room, though dated, was clean and had a nice street view. This is the perfect budget hotel for families.
Stayed 3 nights in Apr 2025

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful! Except for the host at the restaurant , he wasn’t very welcoming to people.
Stayed 3 nights in Apr 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom in our room was disgusting. Pool was not kept clean.
Stayed 2 nights in Apr 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing very helpful and friendly. Rooms outdd
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this property not knowing what to expect and it was amazing!! The bed was comfortable. It was right down town so u can walk to everything. The only down side is the bathroom was small.
Stayed 2 nights in Apr 2025

2/10 Terrible

Erica

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
So first off let me say that Expedia makes this place look completely different than what it is!! Our room was in the back of the hotel with an outside entry. When I booked this room it said NOTHING about having to outside to get into our room!! So how fun was that to go to the pool and have to leave the inside to walk outside to get to your room!!! It sucked!! The bathroom was clean however you could see outside through the side and bottom of the door..apparently they don’t know what weather stripping is!! The space is so bad between the door that one of the nights I smelled pot. The smell continues to worsen. I opened the door to find a girl using our 1 chair outside of our room to sit and smoke pot!! WTH!!!! I had to ask her to go somewhere else to do her drugs. Then we had a ton of ants on the carpet because of the huge gaps in the door!!! The walls are paper thin!!! If you are going for a relaxing quiet stay and you don’t want to hear everyone going past your door and your neighbors ENTIRE conversation…I would NOT RECOMMEND THIS PLACE!! The only good thing about our stay was the amazingly friendly staff and proximity to the main strip!!! I will NEVER stay here again and will NEVER EVER book through Expedia!!!
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Enjoyed almost everything about our overnight stay except that there was absolutely no hot water in the morning to take a shower or even wash your face. Not even lukewarm- ICE cold. All we got from the service desk was an I’m sorry. I’ve never stayed anywhere that didn’t have hot water for their guests. So make sure to take your shampoo and soap with you to the hot tub if you plan at staying at this place!!
Stayed 1 night in Apr 2025

8/10 Good

jakiya

Stayed 1 night in Apr 2025

8/10 Good

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Alycia

Liked: Cleanliness, staff & service, amenities
Nice property. The bathroom was very outdated. Otherwise it was close to attractions and reasonably priced.
Stayed 2 nights in Apr 2025

10/10 Excellent

LeKrysta

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, I always check for bed bugs and did not find any. Beds were comfortable and linen was clean and comfortable. Bathroom was a little too small, but the sink and vanity was outside the room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elvia

Liked: Staff & service, property conditions & facilities
Evertyhing was very noce
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun pool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

Had an amazing time. We were thee for my daughter cheer comp. It was convenient and clean. The kids loved the pool and the staff were super friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

4/10 Poor

Brandan

Traveled with family
Disliked: Amenities, property conditions & facilities
I was not thrilled about the smell of the room. Beds were not comfortable but receptionist was very helpful. Outside elevator is in need of service. I wish I could leave a better review.
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025