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Glenstone Lodge

3.5 star property

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Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, sun loungers
Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Restaurant
Lobby
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Gatlinburg Space Needle
    ‪7 min walk‬
  • Traffic Light #8
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

  • Sleeps 4
  • 2 Queen Beds

View all photos for King with Balconies

King with Balconies | Desk, iron/ironing board, free cribs/infant beds, free WiFi

King with Balconies

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Exterior)

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens with Balconies

Two Queens with Balconies | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queens with Balconies

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Exterior)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Glenstone Lodge

3.5-star Gatlinburg hotel walkable to Gatlinburg Space Needle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a 24-hour front desk.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Glenstone Lodge features an indoor pool and an outdoor pool. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Glenstone Lodge is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mountain Trail Cafe/Grill - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 12 for adults and USD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 12.00 for adults, and USD 8.00 to 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1193 out of 2312 reviews
Rating 8 - Good. 661 out of 2312 reviews
Rating 6 - Okay. 259 out of 2312 reviews
Rating 4 - Poor. 116 out of 2312 reviews
Rating 2 - Terrible. 83 out of 2312 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Isaias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Marylin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this hotel my 3rd year going an have never had a regret or any problems. Everytime i go it gets better an better just love love loveit!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2024

10/10 Excellent

Heather, Sevierville

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great for the family
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the trash pick up overnight (between 3:30-5:30am) that was extremely loud and woke us up each time. Not ideal when traveling with a toddler.
Stayed 2 nights in Nov 2024

2/10 Terrible

DUSTIN

Traveled with partner
Our stay was rough. Two plugs in didn’t work. A tissue was in the floor by the bed. We could hear a baby crying and foot steps so the room isn’t sound proof. The mattress was outdated. The only positive thing was the bedding was nice. When we told the clerk about the plugs and trash in the floor, their response was “oh ok”.
Stayed 1 night in Nov 2024

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Greystone lodge and the place was wonderful - clean and updated for the most part. We had a room very convenient to pool and office. I like that they had a restaurant on the facilities...not great food but available and fast.... the only problem we had was parking as we came in late and found no parking and had to use the overflow lot. But not a big deal. Will definitely come back...OH and Loved John who's been there 20years or so... He was great at his job at the front desk...
Stayed 1 night in Nov 2024

8/10 Good

Byungjun

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice place to stay.
Stayed 4 nights in Nov 2024

6/10 Okay

Amanda

Stayed 1 night in Oct 2024

8/10 Good

Christopher

One elevator was quite problem listless
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice Hotel with friendly staff, loved the pool area and it was near the strip a lot of options
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica, GAINESBORO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Check in was easy and the desk clerk John was so friendly and informed us on everything we needed to know. The creek in the back was beautiful. The pool and hot tub was nice and clean. I would highly recommend this hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kendall, Fayetteville

Traveled with family and small children
Liked: Cleanliness, amenities
Great experience my son loved the pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will stay again.
Stayed 4 nights in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg getaway
This is out second year staying here 2023 being the 1st time , they actually gave us the exact same room as last year which we were completely fine with. We book an outside room so it's not in the main building it has a railed walkway and each room has a sitting chair outside. The room was just as comfortable as last year the only thing I would recommend is then revamping the outside rooms the inside are definitely more modern up to date then the outer ones Staff is always nice for the most part on checking out I had a rather odd exchange with one of the front desk clerks and the customer service was definitely not there
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Kady

Traveled with family
Liked: Staff & service, room comfort
Not great
The pool and lobby area is updated and clean. Plenty of space in pool lounge area. The room needs updated. It’s was okay but I expected it to be nicer. Door didn’t close right. Neighbors party til 3 am and the walls are paper thin. We had a baby with us so no one really slept. We left a day early.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The property is older, but clean. Great location! We really enjoyed our stay!
Stayed 3 nights in Nov 2024