A conference center, a seasonal outdoor pool, and a business center are available at this motel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and a computer station are onsite.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.
This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Highland Manor Inn features a seasonal outdoor pool and a children's pool. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Townsend motel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.
Highland Manor Inn has designated areas for smoking.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
Things to do
Children's pool
Library
Playground
Seasonal outdoor pool
TV in common areas
Family friendly
Children's pool
In-room microwave
Mini-fridge
Playground
Seasonal outdoor pool
Soundproofed rooms
Conveniences
Guidebooks
Limited-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Computer station
Conference center
Meeting room
Outdoors
Barbecue grill
Firepit
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator (single-level property)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Banquet hall
Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Deep soaking bathtub
Free toiletries
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Microwave
Mini-fridge
Restaurant dining guides
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Electrical adapters
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
A late check-out fee will be charged
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend
Reviews
Highland Manor Inn Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We staid in a kitchenette for a week and felt the kitchen could use some organization and minor updates. Albeit, most of the utenciles where there but were found out of place in various drawers that didn't feel clean enough to use right out of the drawer. Meaning that if the drawers cannot be replaced that a clean organiztion utencil tray would be a good investment.
Room was clean but ciuld used a sweep/vaccume as we kept brining debris into bed on our feet. Bathroom had zero mold and clean.
The things mentioned here are minor and would go a long way for the room experience.
Overall our stay was wonderful.
JESSICA
Stayed 7 nights in Jun 2025
4/10 Poor
Paul
Traveled with partner
Jun 22, 2025
Disliked: Staff & service, amenities
Room was not ready when we got there so we had to leave again toilet seat was loose floors wasnt cleaned good not once did cleanera come switch towels or anything
Wonderful stay! Very clean and comfortable and in a great location within a few miles to the entrance of the park. We would definitely stay here again.
This is my third year staying at the Highland Manor Inn for the Smoky Mountain Scottish Festival and Games. The rooms are clean and fairly large. The staff is friendly and efficient. The continental breakfast is good.
We have already reserved this hotel for a visit in April 2026. The room we had was a little outdated. The room isvery quiet and the balcony was peaceful.The parking for the room, in this particular section, is horrible. There are approximately six rooms (or a few more) and only four paved parking places. The convenience of this hotel to the visitor center where we were for an event is perfect. Townsend is an amazingly quiet town. You are still closely located to the rambunctious Pigeon Forge and Gatlinburg. The Great Smoky Mountains are out your back door. Again, we have already reserved to stay there the following year that’s how much we like this family built, owned and ranhotel.