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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Meeting facility
King, Jacuzzi & Fireplace - Non Smoking | 1 bedroom, individually decorated, individually furnished
Queen with Private Balcony | Balcony
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Dark Island Swinging Bridge
    ‪6 min walk‬
  • Townsend Visitor Center
    ‪8 min walk‬
  • Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪36 min drive‬

Room options

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool | 1 bedroom, individually decorated, individually furnished

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking | 1 bedroom, individually decorated, individually furnished

King, Jacuzzi & Fireplace - Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen, Upstairs, Non Smoking

1 bedroom, individually decorated, individually furnished

Two Queen, Upstairs, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Private Balcony

1 bedroom, individually decorated, individually furnished

Deluxe Double Queen with Private Balcony

9.2 out of 10
Wonderful
(14 reviews)
  • 364 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace | 1 bedroom, individually decorated, individually furnished

Deluxe Double Queen with Terrace

9.2 out of 10
Wonderful
(24 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony | 1 bedroom, individually decorated, individually furnished

King Leisure Suite with Private Balcony

9.0 out of 10
Wonderful
(16 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

9.2 out of 10
Wonderful
(15 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace | 1 bedroom, individually decorated, individually furnished

Queen with Whirlpool, Terrace, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 288 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen with Whirlpool, Balcony

1 bedroom, individually decorated, individually furnished

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King with Whirlpool, Balcony

1 bedroom, individually decorated, individually furnished

King with Whirlpool, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Private Balcony

Queen with Private Balcony | 1 bedroom, individually decorated, individually furnished

Queen with Private Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level | 1 bedroom, individually decorated, individually furnished

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio | 1 bedroom, individually decorated, individually furnished

Two Queens with Kitchen and Patio

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Fireplace

King Leisure Suite with Fireplace | 1 bedroom, individually decorated, individually furnished

King Leisure Suite with Fireplace

9.0 out of 10
Wonderful
(7 reviews)
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Highland Manor Inn

3-star Townsend motel with free breakfast
A conference center, a seasonal outdoor pool, and a business center are available at this motel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a children's pool, a meeting room, and a computer station are onsite.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Highland Manor Inn features a seasonal outdoor pool and a children's pool. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Townsend motel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Highland Manor Inn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 484 out of 690 reviews
Rating 8 - Good. 160 out of 690 reviews
Rating 6 - Okay. 30 out of 690 reviews
Rating 4 - Poor. 10 out of 690 reviews
Rating 2 - Terrible. 6 out of 690 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cara

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here twice in the past year and have truly enjoyed it. It’s a little older property but has had upgrades and is very well maintained and very clean. It is quiet and away from traffic.
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet place to escape to the smokies

This was a nice family-run place to stay. It is a little dated, but the rooms were clean, and the staff was very helpful. It was a lovely stay, no-noise they had breakfast, but we didn't try it. very close to many restaurants and attractions. will stay there in the future. Not too far to drive if you want to go to Gatlinburg or Pigeon Forge but with way less traffic.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Only complaint is the mattresses are very hard.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older well maintained motel. Our room was clean, quiet, and had a view of the mountains. The free breakfast was much more than just donuts and coffee. Staff was very friendly, attentive and helpful. Great place to stay for business or leisure.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but breakfast closes early on Sun

Overall it was a great convenient one-night quick stay for us. Convenient location in Townsend. Room was clean and comfortable. Only minor gripe was that it would've been nice to get a heads-up that they apparently stop their breakfast service a half-hour early on Sundays, as we didn't see that stated anywhere so missed the breakfast when we came down at the time that was posted.
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The heater/air conditioner was not working properly but I called and informed the front desk so hopefully they will fix this for the next guests. Would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. Very comfortable bed and loveseat. The grounds are well kept and nice to walk around. The staff are very friendly and helpful. We will definitely come back here.
Stayed 1 night in Mar 2025

10/10 Excellent

nena, Knoxville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and friendly. The facility was so quaint and rustic. It was so quiet and confortable. I love my stay there and plan to return many times. The Christian decor was extra soecial
Stayed 1 night in Feb 2025

10/10 Excellent

Kiary-Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. During our weekend stay it was very quiet. Perfect for a couple relaxing gateaway
Stayed 2 nights in Feb 2025

10/10 Excellent

Teri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet side of the Smokey's is for relaxing. Nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With a real fireplace going and relaxing in the whirlpool was a very comfortable experience would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Raja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family rin place
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Great property just needs an update in the rooms and bathrooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love Highland Manor and stay there every time we are in Townsend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to get the ice machine fixed. It's kind of aggravating when you are paying $150 a night. Otherwise it was pretty nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte, Acworth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a nice quiet weekend getaway hotel. It is conveniently located to the Great Smoky Mountain National Park. Beautiful scenery and view from the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph Michael Moore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest places I have ever stayed. The hospitality was amazing and I felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to the Grains and Grits festival. Had a great time
Stayed 1 night in Nov 2024

8/10 Good

Flora

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Stay at the highland manor. Shelvie is a sweethear

Our room had a fire place. We did not use it but when we check in and entered our room it smelled like soot! We had to open windows and air it out for the first to days. I had a car freshener in my car that I bought into the room. I purchased a candle near by and turned it on in the room. Things were better by the third day.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very quiet stay. Hotel situated in the valley of Townsend and surrounded by mountains. Nice walkway to enjoy in front of property. Rooms were very clean and staff extremely friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Stayed 4 nights in Oct 2024