Hilton Garden Inn Gatlinburg

3.0 star property

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Photo gallery for Hilton Garden Inn Gatlinburg

Terrace/patio
Lobby
Lobby
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪7 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

Single King Bed, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Gatlinburg

3-star hotel in Downtown Gatlinburg
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Gatlinburg provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 1196 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hilton Garden Inn Gatlinburg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sam

Traveled with family
Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyle Carla

Stayed 2 nights in Jan 2025

8/10 Good

Marinely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to be able to walk everywhere we wanted to go. Have some adult drinks and no driving. The front desk was more then helpful when she recommended the steak house. Was the best steak we have ever eaten, the salad bar was wonderful. The breakfast at the hotel was delicious too, nice and fresh.
Stayed 3 nights in Dec 2024

6/10 Okay

Tammy

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Iryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to dining, shopping. Property is outdated, rooms are dull. Time for upgrades
Stayed 2 nights in Dec 2024

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room we received was not the same as it was pictured on the website. The room next door had a dog that was occasionally barking and whining for a few hours for two of the nights we stayed. Overall, the hotel was in an excellent location and walkable to a lot of the attractions. It was clean and away from the traffic noise from the main road. Would definitely stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Amenities, property conditions & facilities
Overall great experience! Highly recommend when visiting Gatlinburg!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Jason B.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here! Great place! Everything is walking distance. Park once and walk the rest for shopping and entertainment.
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
Just ok
Best part is the trolly stop across the street
Stayed 3 nights in Dec 2024

10/10 Excellent

gabino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located in Gatlinburg
Stayed 5 nights in Dec 2024

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Traveled with family
Stayed 4 nights in Dec 2024

8/10 Good

Dana

Stayed 2 nights in Dec 2024

10/10 Excellent

lisset, miami gardens

Liked: Staff & service, property conditions & facilities
Awesome atmosphere
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024