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Holiday Inn Club Vacations Smoky Mountain Resort by IHG

3.0 star property

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Photo gallery for Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Resort view
In-room safe, blackout drapes, iron/ironing board
Indoor pool, outdoor pool
BBQ/picnic area
Signature Room, 4 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pool
  • Hot Tub
  • Air conditioning
  • Business services

Explore the area

Map
404 Airport Road, Gatlinburg, TN, 37738
  • Gatlinburg Space Needle
    ‪6 min walk‬
  • SkyPark
    ‪8 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board

Room, 2 Bedrooms

  • 1139 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board

Room, 1 Bedroom

  • 699 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Room, Accessible (Roll-In Shower) | Living area | 30-inch flat-screen TV with cable channels, TV, fireplace

Room, Accessible (Roll-In Shower)

  • 676 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Signature Room, 3 Bedrooms, Non Smoking

View from room

Signature Room, 3 Bedrooms, Non Smoking

  • 2411 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Standard Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, Non Smoking

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Bedrooms, Non Smoking

Signature Room, 2 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Signature Room, 2 Bedrooms, Non Smoking

  • 1173 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Signature Room, 4 Bedrooms, Non Smoking

  • 1779 sq ft
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

In-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • 1139 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Club Vacations Smoky Mountain Resort by IHG

3-star Gatlinburg hotel walkable to Arcadia
An indoor pool, an outdoor pool, and a 24-hour business center are available at this smoke-free hotel. Additionally, a business center, a children's pool, and concierge services are onsite. Housekeeping is not available.
Holiday Inn Club Vacations Smoky Mountain Resort by IHG offers 136 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

30-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Club Vacations Smoky Mountain Resort by IHG features 2 hot tubs, a waterslide, an indoor pool, and an outdoor pool. This 3-star property offers access to a 24-hour business center. This family-friendly hotel also offers a children's pool, barbecue grills, and a vending machine.

Holiday Inn Club Vacations Smoky Mountain Resort by IHG is a smoke-free property.

Languages

English

Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from August 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 14.09 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 463 reviews
Rating 8 - Good. 114 out of 463 reviews
Rating 6 - Okay. 22 out of 463 reviews
Rating 4 - Poor. 11 out of 463 reviews
Rating 2 - Terrible. 11 out of 463 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

saudi marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MARIA

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and will be back
Stayed 2 nights in Sep 2024

2/10 Terrible

Nohemi, Clarkton

Traveled with family and small children, Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natashs

Stayed 3 nights in Apr 2024

10/10 Excellent

Lukas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bears
Stayed 4 nights in Apr 2024

10/10 Excellent

Chalis

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the strip
Stayed 3 nights in Mar 2024

10/10 Excellent

Crushondra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Feb 2024

8/10 Good

Moses

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it an 5 star but they didn’t have breakfast lol. Other than that everything was great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Juan, Greenville

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly excellent!

For the most part we loved the resort! There were a few things that could have been better. When we first got there at check in they sent me right over to someone to push a timeshare presentation on me. That is the last thing you want to deal with after traveling all day with kids! Then, there was no way to get to our room, or even the corridor to our room indoors, and it was snowing while we were there. The splash pad was very difficult to find and is a pretty good walk when it’s freezing outside. I actually had to get directions to it from the front desk because the signs didn’t help at all! The water in the splash pad is cold and there is no hot tub in that area. The hot water in the room also ran out extremely quickly! The bedroom in the condo would NOT heat up. I had to bundle up to sleep in there! Pros: Other than the bedroom not getting warm, the condo was very comfortable and spacious. Loved the jetted tub! The staff were all very friendly and helpful! The location is perfect! You can walk everywhere!
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom has a timeshare here and have stayed multiple times, we love it here!
Stayed 1 night in Jan 2024

6/10 Okay

Shella

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near pancake house
Stayed 3 nights in Nov 2023

8/10 Good

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2023

8/10 Good

RANJITHKUMAR

It’s very good option to stay.
Stayed 1 night in Oct 2023