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Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

Interior
Property amenity
Exterior
Exterior
Seasonal outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 Nascar Dr, Sevierville, TN, 37862
  • NASCAR SpeedPark Smoky Mountains
    16 min walk
  • Tanger Outlets
    17 min walk
  • Buffalo Wild Wings
    3 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    8 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area, Low Floor)

Room amenity

Suite, 1 King Bed (Additional Living Area, Low Floor)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Room amenity

Suite, 1 King Bed, Balcony, Mountain View

  • 480 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

Room amenity

Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • 480 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • 480 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Sevierville Kodak, TN

Pool
Breakfast included
Kids pool
Parking included
4.3 out of 5, Excellent, (1012)
The price is $80
per night
$90 total
includes taxes & fees
Jan 19 - Jan 20
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About this property

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

Sevierville hotel close to Titanic Museum
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 710 square feet (66 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 710 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governors Inn
Governors Inn Sevierville
Governors Sevierville
Holiday Inn Express Pigeon Forge Sevierville Hotel
Holiday Inn Express Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville an IHG Hotel

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 941 reviews" "
Rating 8 - Good. 256 out of 941 reviews" "
Rating 6 - Okay. 111 out of 941 reviews" "
Rating 4 - Poor. 52 out of 941 reviews" "
Rating 2 - Terrible. 30 out of 941 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lucretis, Richmond

Traveled with partner
Liked: Staff & service
The staff was excellent; especially the front desk people. The place was a little dated: small bathroom, older furniture, etc. Breakfast was delicious: cinnamon rolls, yogurt and coffee! Our room was clean but the common areas needed attention: elevators, hallways, eating area (breakfast). Location worked for us: outlets close, Dollywood, also recommend the local goat (excellent restaurant). Movie theater is within walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Great food selection for breakfast. Clean room , quiet, and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

ruth ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was clean and easy to get to and close enough to Sevierville, Pigeon Forge and Gatlinburg.
Stayed 7 nights in Sep 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Discusting
Hotel room was absolutly disgusting, bathroom and roof had mold, pee splatters on the floor and the stench of the hotel room was horrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is always super friendly. Breakfast is always amazing! I do not like the way that guests who purchase through a third party (such as Expedia) are clearly placed in a sub standard room. The rooms that I am assigned when I purchase directly through the IHG site are far superior than those I am assigned any time I choose to purchase through a third party. Logically, I know that this is probably because they do not like losing money to third parties. However, they must know that customers are looking for the best deal, and should not have to fight insects, nor deal with “stains” and dingy smells throughout the room for doing so, Expedia should look into this. Otherwise, don’t bother to request the completion of these surveys.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect location for the event that we were there to be part of. Walkable to some events and restaurants and driving to others were easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were clean. Breakfast options were good. Very nice hotel overall.
Stayed 4 nights in Aug 2024

6/10 Okay

Faye

Traveled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

john

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a nice central location to much of Sevierville and Pigeon Forge's attractions. It is clean and the parking is easily accessible. Some of the staff was very friendly and helpful while other's seemed indifferent. The breakfast was plentiful and the area kept clean but the food was just ok. The oatmeal was like soup and the sausage was really overcooked two of the three days we ate there. The rest was fine The cleaning staffs scheduling was an issue. The first day the room needed cleaning I had to go to the front desk at 4:45 and ask the front desk why our room wasn't cleaned. They called someone and it was done right away. The next day we didn't have them clean because I didn't feel well. The next day I was fine and wanted the room cleaned. We left and came back about 3:00 and it wasn't cleaned yet, but at least we could see the cleaning staff was still working. I went to do the laundry and my husband had to go down to the lobby and read. By the time the laundry was done the room was clean. I'm not sure if it is a shortage of cleaning staff, many times we saw the carts outside a door but no staff around for long stretches or how they prioritize the order they clean. The guest focus should be on a friendly, comfortable stay. We didn't like having to wonder if our room was going to be cleaned when we came back to the hotel or were we going to have to vacate the room so it could be done. All you really want to do is come back to a clean room and relax.
Stayed 3 nights in Aug 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast was amazing, great location right off the strip but still walking distance from plenty of stuff to do.
Stayed 3 nights in Aug 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needs new mattresses
Clean rooms and friendly staff but mattresses on both beds were terrible! It was a surprised as we typically do not have this issue in Holiday Inns. Disappointed:(
Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst property my family had ever stayed at. We booked 4 nights and left after 1. The decor is outdated and non-existent. We were situated by an exterior door that slammed shut all night. When other guest flushed their toilets it sounded like an ice chest was pouring down our wall. The beds were extremely uncomfortable and creaked when you moved slightly. The pool was a dingy green color and you couldn’t even see the bottom. And worst of all there was only a wall unit air conditioner in TN July weather and it only cooled half the room because the layout of the room had the bathroom in the middle. So one side was freezing all night and the other was burning up. I slept less than 2hrs. The next morning when we requested an early checkout we overheard the desk lady and the manager complaining about all of the refund requests and guest complaints. When they started talking about me (not knowing I was sitting in the lobby) I went up to the desk and the manager changed tones as fast as we wanted to leave. She tried to sound apologetic but I had already heard her and the desk lady’s true side. The damage is done and their reputation in my book is solidified. We will never stay here again nor would we ever recommend anyone take the chance at ruining their vacation by staying here. There are too many other options in the area that blow this place away. Save yourself the grief and stay away from this Holiday Inn.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room clean friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the room was very clean and up to date, as well as the staff was amazing and let me and my family do an early check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Latounya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Krztena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ellis

Stayed 1 night in Jul 2024