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Howard Johnson by Wyndham Downtown Gatlinburg

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Downtown Gatlinburg

Garden
Interior entrance
Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets
Lobby
Land view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Anakeesta
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Gatlinburg Convention Center
    ‪7 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(267 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Howard Johnson by Wyndham Downtown Gatlinburg

Gatlinburg hotel walkable to Ripley's Aquarium of the Smokies
Along with a seasonal outdoor pool, this smoke-free hotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Change of towels is available on request.
Howard Johnson by Wyndham Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Howard Johnson by Wyndham Downtown Gatlinburg features a seasonal outdoor pool, a vending machine, and a garden. Wireless Internet access is complimentary. This Gatlinburg hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Howard Johnson by Wyndham Downtown Gatlinburg is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
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Johnson's Inn
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The Johnsons Inn

Howard Johnson by Wyndham Downtown Gatlinburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 752 out of 1487 reviews
Rating 8 - Good. 424 out of 1487 reviews
Rating 6 - Okay. 183 out of 1487 reviews
Rating 4 - Poor. 63 out of 1487 reviews
Rating 2 - Terrible. 65 out of 1487 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smokys day trip

One day visit to the mountains so early check in online saved time, foom was clean and stocked mattress seemed worn or possibly broke down but was able to sleep on it. Fro t desk personal nice and friendly. A good stay was enjoyed by us.
Stayed 1 night in Apr 2025

10/10 Excellent

Geraldyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bottom floor on the "office side" could be a little loud at times from the upstairs. But no other complaints.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value and easy walking distance to downtown dining and entertainment
Stayed 1 night in Apr 2025

6/10 Okay

terry

Close to downtown Gatlinburg
Stayed 2 nights in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how it's right in the heart of Gatlinburg and everything is walking distance, very convenient.
Stayed 3 nights in Apr 2025

8/10 Good

JEFF

Stayed 3 nights in Apr 2025

6/10 Okay

Travis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property tucked a block from the main strip, so its very quiet. No breakfast. So budget an extra 35 a day. Room was spacious but smelled like mold. Allergies went nuts. Nice TV and Shower. Bed was horrible for our worn backs. We checked out 1 night early to go home to get some rest. Pre check in was great. Walked in and grabbed our keys.
Stayed 3 nights in Apr 2025

10/10 Excellent

David, Nashville

Stayed 1 night in Apr 2025

10/10 Excellent

Meredith

Stayed 7 nights in Mar 2025

10/10 Excellent

Stacie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it being close to the gatlinburg strip. Also was quiet even with being a busy weekend
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities

Overall nice stay

Everything was great, the location was great, everything was clean, plenty of hot water, but the bed was the hardest and most uncomfortable thing I’ve ever slept on. The balconies and seating were nice to enjoy the weather and surrounding mountains. No smell of weed, like there seems to be literally everywhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

YENIMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

Love the location. Cleanliness and value. Staff was friendly also.
Stayed 3 nights in Mar 2025

6/10 Okay

John

Traveled with family
Disliked: Staff & service, amenities
Bathroom light never worked, mini fridge and maid skipped my room two days in a row. I went to the front desk twice but no results with the issues!! They don't care
Stayed 4 nights in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean rooms and great location. Thermostat in the room could have been better
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Krystal

Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet off the strip but walkable to it. Easy in and out check in. Friendly staff. Loved having a balcony to sit on. Only downer of that was the smoking neighbors. Had to go inside and even made our room smell like smoke. But that is no fault of the hotel, just be aware it happens. Will definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value.
Stayed 5 nights in Mar 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service

First negative review ever given.

We are a family of 7 and we book way ahead of our planned trips in order to get joining rooms. We showed up and did not have joining rooms. Spoke to Danielle at the counter and she said there were no notes made but when I showed her there was she said “ Well I see it now but I didn’t assign the rooms and there is nothing I can do!” She said “Let me help the next people and I’ll deal with you later.” I asked Danielle why she was being rude and she said she wasn’t and she said she didn’t say that. We have been coming here for over a decade and this was very rude. We came here before the renovations and have always left a good review. In fact, I’ve never left a bad review anywhere prior to this one. As I said, we purposely book well in advance since we have a need for two joining rooms. On this night, we had to sleep with adults in different rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sarah J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and close to the strip! The location was perfect!
Stayed 3 nights in Mar 2025