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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Free daily continental breakfast
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • Gatlinburg Space Needle
    ‪2 min walk‬
  • Traffic Light #8
    ‪2 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel in Downtown Gatlinburg
10 restaurants, 4 bars/lounges, and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Microtel Inn & Suites by Wyndham Gatlinburg has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 6.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 250 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 210 out of 1006 reviews
Rating 4 - Poor. 138 out of 1006 reviews
Rating 2 - Terrible. 163 out of 1006 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Scott

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our room was not very clean. It felt very old and not up to date. The breakfast was terrible. They shouldn’t even offer it and embarrass themselves.
Stayed 2 nights in Nov 2024

8/10 Good

john p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Ive stayed here several times while hiking the smokies. Always been a great stay. Rooms are clean. Great shower. All i need because im out hiking all day anyway.
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in bathroom with roach killed and still on the wall. Hair on the walls and wall of shower. TV did not work and was not addressed after reporting. The bed was really comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Nov 2024

6/10 Okay

Beth

Traveled with group
Liked: Staff & service
Easy to walk to the main attractions
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 2 nights in Nov 2024

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, not very clean, room smelled bad. It was very convenient to the convention center, was the only positive.
Stayed 2 nights in Nov 2024

8/10 Good

Kristel Clea

Traveled with partner
Liked: Cleanliness
Old hotel. Good location
Stayed 3 nights in Nov 2024

2/10 Terrible

Gary

Stayed 1 night in Oct 2024

2/10 Terrible

Parag, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities
very badly managed property/ No any good house keeping, mosquitos inside Elevator as well floor entrance. Bad breakfast ( Esp Bananas are unhealthy)
Stayed 2 nights in Nov 2024

6/10 Okay

Norman

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location only a shot walk away from the main drag. Nice room and great value. Have stayed here before and will stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell
Had a bad smell that room spray couldn’t fix and the worst coffee ever
Stayed 2 nights in Nov 2024

6/10 Okay

Wayne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I normally don’t do reviews the room was dirty not a clean bathroom it needs to be cleaned and repainted I have stay there several times and was always pleased but this time it was bad very bad
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSEPH

This property is good for we have stayed here many times over the years
Stayed 3 nights in Oct 2024

8/10 Good

Johnathon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there.
Over all was good. rooms could use a little updating. Never saw employees, only front desk. She was polite but not real friendly. The price was very good. Close to main street. I do stay there every time I go to Gatlinburge.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
I will never stay there again. The room had not been vacuumed, there were fingernail clippings on the floor and other debris. Roaches were on the hallway trash can. I bought bug spray and came back and sprayed them and my whole room. You can view us on camera the first night spraying the trash can. The only things clean were the sheets and towels. The comforter had blood stains on it. This was the worst place I have ever stayed. I wish I had just forfeited my payment and went to another hotel. If it wasn’t so busy there I would have! I would not stay there again if they gave me a free stay!
Hair on the wall and dirty
Needed vacuuming
Stayed 2 nights in Oct 2024

4/10 Poor

David, Collins

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All this place was a place to put our head. I know that we will not return. When we needed staff there were times we could no locate and when we did it was we were interrupting them from there phone time
Stayed 4 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Tammy

Traveled with group
Liked: Staff & service
The beds were supposed to be queen, they felt like full size
Stayed 2 nights in Oct 2024

4/10 Poor

David

Traveled with family
Liked: Staff & service, property conditions & facilities
Roaches in the room
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024