Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Lobby
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Free daily continental breakfast
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel in Downtown Gatlinburg
10 restaurants, 4 bars/lounges, and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Microtel Inn & Suites by Wyndham Gatlinburg has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 6.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 249 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 212 out of 1006 reviews
Rating 4 - Poor. 139 out of 1006 reviews
Rating 2 - Terrible. 163 out of 1006 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Liju R

Disliked: Staff & service
Sleepless night!! Some one was knocking on the door 3 am early morning.
Stayed 1 night in Dec 2024

2/10 Terrible

Cristhian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was in Awe of the price and location of this room! We were there for an event at the convention center and it’s conveniently located right across the street. And easily able to walk downtown.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Disliked: Staff & service
Not a bad little spot close to the strip in Gatlinburg. If you’re just looking for a cheap spot to stay a few days in walking distance. People at the front desk are pretty rude but over all I’d give it a 3.
Stayed 2 nights in Dec 2024

8/10 Good

marissa

Stayed 2 nights in Nov 2024

6/10 Okay

Marino

Traveled with partner
Perfectly situated. Can walk anywhere in Gatlinburg. Photos of the room do not seem to be recent. Very dated
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Stayed 6 nights in Nov 2024

2/10 Terrible

PRESTON

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This review is not so much about the property as it is about Expedia. Terrible customer service. The double room we booked was not what we were given. The second room was in bad shape. The bathtub was black on the bottom. Used soap on the floor.
Stayed 5 nights in Dec 2024

8/10 Good

Nhu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Dec 2024

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Jose E

Traveled with family
Disliked: Cleanliness
The location is good because is walk distance to the main area.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

8/10 Good

Shaillina

Traveled with partner
Overall good experience.
Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Scott

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our room was not very clean. It felt very old and not up to date. The breakfast was terrible. They shouldn’t even offer it and embarrass themselves.
Stayed 2 nights in Nov 2024

8/10 Good

john p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Ive stayed here several times while hiking the smokies. Always been a great stay. Rooms are clean. Great shower. All i need because im out hiking all day anyway.
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in bathroom with roach killed and still on the wall. Hair on the walls and wall of shower. TV did not work and was not addressed after reporting. The bed was really comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Nov 2024

6/10 Okay

Beth

Traveled with group
Liked: Staff & service
Easy to walk to the main attractions
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 2 nights in Nov 2024

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, not very clean, room smelled bad. It was very convenient to the convention center, was the only positive.
Stayed 2 nights in Nov 2024

8/10 Good

Kristel Clea

Traveled with partner
Liked: Cleanliness
Old hotel. Good location
Stayed 3 nights in Nov 2024

2/10 Terrible

Gary

Stayed 1 night in Oct 2024