Mountain House Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain House Inn

42-inch flat-screen TV with cable channels, TV
Fridge, microwave, coffee/tea maker
2 outdoor pools
Terrace/patio
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Traffic Light #6
    4 min walk
  • Traffic Light #5
    5 min walk
  • Ripley's Aquarium of the Smokies
    5 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

SMOKING ROOM

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Mountain House Inn

Gatlinburg hotel walkable to Ripley's Aquarium of the Smokies
This hotel features 2 outdoor pools, a seasonal outdoor pool, and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a vending machine are onsite.
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Mountain House Inn features 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Gatlinburg hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Mountain House Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 88 out of 1004 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lori

Traveled with partner
Nice place, average
Stayed 2 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was awful pipes leaked it smelled inside probably from the pipes leaking. No one ever came up and fixed. It lights didn’t work no help from the staff. I would never stay at this place again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
Its American owned .people really nice .15 min round trip walk to the village and back
Stayed 2 nights in Sep 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
needed alot of updates .But it was clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2024

4/10 Poor

Dana

Traveled with partner
Disliked: Property conditions & facilities
The beds were fairly comfortable Our room had a hot tub with a sign saying not to turn it on because it leaks. Ok..has a fireplace. That doesn't work. Very low water pressure. The exhaust fan doesn't work in the bathroom either.
Stayed 2 nights in Sep 2024

4/10 Poor

Bikash

Liked: Staff & service
Disliked: Cleanliness
Room was not clean...coffee machine has not been clean or used for long time !!
Stayed 1 night in Sep 2024

10/10 Excellent

Daisy

Liked: Staff & service, amenities, property conditions & facilities
Our stay was not too bad, little unclean but definitely enjoyed seeing the bears!!
Stayed 2 nights in Aug 2024

6/10 Okay

Mohammad Usman, Harrison

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
If the bed and pillow covers were cleaner and comforter set better, this could look much better.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff only a few blocks from the main strip. Beautiful walk to downtown.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlene

Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Traveled with family
Liked: Staff & service, amenities
The stain sheets and pillows needs replaced at least.
Stayed 2 nights in Aug 2024

8/10 Good

Melton

Stayed 2 nights in Aug 2024

8/10 Good

Jackalene

Traveled with partner
Liked: Property conditions & facilities
Property very convenient. Walking distance to main strip.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, room comfort
Review
Beautiful view cost effective and great location
Stayed 3 nights in Aug 2024

8/10 Good

Rita

Traveled with group
Liked: Cleanliness, staff & service
Nice staff...Facility was older needed upgrading. Beds were comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown...and nature!
Great communication and friendly staff. Would definitely stay again. Super easy walkong access to tourist-y stuff downtown. However, DO NOT leave anything edible in your vehicle. Black bears are commonplace in the area (like, in parking lots), and they WILL get into your vehicle if they smell food.
Stayed 2 nights in Aug 2024

8/10 Good

john

Traveled with group
Disliked: Property conditions & facilities
Clean and bug free but room can really use an update!
Stayed 4 nights in Aug 2024

10/10 Excellent

Demetrus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Aug 2024

8/10 Good

Ronnie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Rene

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were not clean
Stayed 2 nights in Aug 2024

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not clean.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Clean stay
Clean and clean smelling room. Shower good and hot with good pressure. Only bad thing was wifi was terrible. Slow as hell. Very nice staff in office and the cleaning guy was super.
Stayed 2 nights in Aug 2024