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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Indoor spa tub
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Laundry
  • 24/7 front desk
$50
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking, Balcony

8.4 out of 10
Very good
(19 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Sevierville hotel close to Wilderness at the Smokies
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
In addition to a seasonal outdoor pool, Quality Inn & Suites Sevierville - Pigeon Forge provides a hot tub and a children's pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This Sevierville hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Sevierville - Pigeon Forge is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1015 reviews
Rating 8 - Good. 269 out of 1015 reviews
Rating 6 - Okay. 188 out of 1015 reviews
Rating 4 - Poor. 102 out of 1015 reviews
Rating 2 - Terrible. 129 out of 1015 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good, however the reservation I made was supposed to have a sofa, but it didn't.
Stayed 2 nights in May 2025

8/10 Good

Roy

Traveled with family
Stayed 2 nights in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Our stay was nice and comfortable. Wish I had of knon there was a $35 charge for pets each night, non refundable. Nice hot tub and two swimming pools one inside and one outside
Stayed 4 nights in May 2025

10/10 Excellent

Heidi Valiquette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice pool. Great included breakfast
Stayed 1 night in May 2025

10/10 Excellent

Jorge Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

6/10 Okay

Jason M

Liked: Cleanliness, amenities
The rooms were plenty spacious with exception of bathroom being kinda cramped. 2 tvs 2 queen beds and a pull out sofa bed. My daughter slept on couch and son slept in another since they had 2 tvs. My only real issue was the sofa bed was NASTY, and brought this up to hotel staff and they kinda brushed it off as "well we dont rent the rooms out for the sofa bed option so thats why they arent cleaned regularly" the pool area was nice breakfast was ok but limited seating for the amount of guests. it was good for a family of 4 and was ok for our 2 day get away
Stayed 2 nights in May 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was good, faucets ran constantly, back sliding door held together with zip ties. Elevator sounded like it was going to crash something banging on outside. Just not in good repair.
Stayed 3 nights in May 2025

8/10 Good

Jordan

Stayed 6 nights in May 2025

6/10 Okay

Joe

Traveled with family
The air conditioner did not run properly....always on and off on and off. Needs updating. Couch, very old. It was clean and the staff was very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Ashantra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, stayed for volleyball and it was cool
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in May 2025

6/10 Okay

Ashley

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs some upgrading. Tiles in the ceiling look like they are ready to fall, lighting is dark, the shower head was at my husbands chest, water wasn’t super hot. Service was great, things like sheets were clean but overall I wouldn’t stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed linen and bathroom were dirty. Pool had unattended children that were using squirt guns to spray non pool guests. When something was said to the front desk they said we were the 4th guest to complain yet the children remained. Provided breakfast was less than desirable with undercooked meat and cold eggs.
Stayed 2 nights in May 2025

4/10 Poor

Oliver

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Carpet is sticky. Never dared to take my shoes off
Stayed 2 nights in May 2025

8/10 Good

Juliana

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hot tub in our room. We will stay here next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay! Love the indoor pool and hot tub! Along with the amazing continental breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

CRYSTAL

Disliked: Cleanliness, amenities, property conditions & facilities
Older, room remodels shoddy. Was clean. Reserved a hot tub room. Hot tub did not work. You get what you pay for.
Middle of the room. No light above. Oh hey. Jets don't work.
Stayed 1 night in Apr 2025

8/10 Good

Corbett

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Muhammad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude front desk, dirty rooms, few to none amenities, exhaust fans not working in the bathrooms
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness
This room was comfortable and clean. Pretty good for the price. I was surprised that they had so much to choose from for breakfast. The staff all were friendly. I commented to my traveling companions that this would be a good place to stay on a longer vacation as the price was not so bad
Stayed 1 night in Apr 2025

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025