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Quality Inn & Suites Gatlinburg North

2.5 star property

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Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Free continental breakfast
Exterior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
$58
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Gatlinburg SkyPark
    ‪20 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Gatlinburg North

Gatlinburg hotel walkable to Hillbilly Golf
Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites Gatlinburg North offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Quality Inn & Suites Gatlinburg North has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Gatlinburg North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1009 reviews
Rating 8 - Good. 285 out of 1009 reviews
Rating 6 - Okay. 180 out of 1009 reviews
Rating 4 - Poor. 116 out of 1009 reviews
Rating 2 - Terrible. 99 out of 1009 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Stayed 4 nights in Aug 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most of staff rude Ice machines broken Fire place didn't work Went down to ask about leaving early was told no management was on property and couldn't do anything about a refund Asked when they would be there Told no clue and no way of getting ahold of them Don't waste your time or money
Stayed 2 nights in Aug 2025

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Need be more clean
Stayed 2 nights in Aug 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Terri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, and quiet
Stayed 1 night in Jul 2025

2/10 Terrible

Cathy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia site shows rooms and surroundings that look new. When I first arrived they stated that they did not have my reservation. I believe that they did this so I would not get the discounted rate. The office where you check in smelled badly of bug spray. There was a dead rat next to the vending machine. First thing they said was "watch out for the bears?" There is a sign on the breakfast location "shut the door so that bears don't come in". When reported to Expedia they called the office about my complaints and they believed the hotel. They told Expedia, "its Gatlinburg bears are everywhere". Expedia would not reimburse me after several calls to them that I wanted to move. No cleaning service the time we were there. Hotel staff nasty to deal with.
Stayed 3 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

8/10 Good

Raveesh

Proximity with downtown, excellent chance to encounter bear.
Stayed 1 night in Aug 2025

4/10 Poor

Belaben

Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jeffrey

Stayed 4 nights in May 2025

10/10 Excellent

Joyce

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for price
Stayed 2 nights in Aug 2025

8/10 Good

Diane

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Overall the property is old but kept nicely. It is clean all around the area including the pool. The rooms are a bit old but pretty good. However, the cleaning service is not good, they always brought clean towels and made the bed but never not once cleaned the floors! Come on the floors get dirty with going in and out of the rooms. I told that to the lady downstairs that and that no one had made our bed either and the room didn’t look clean at all and she supposedly had jotted down full clean the next day just to find out that it was the same no full clean at all. She apologized but I was already checking out. In addition breakfast was ok, typical continental breakfast. I wish they would have a bit more updated facilities and change the smell of the checkin office. It’s not the best smell. Not sure it its bear deterrent or something. After all of that its an ok hotel to stay for a few nights.
Across from hotel is Moonshine Coaster.
Stayed 5 nights in Jul 2025

8/10 Good

Consuelo

Traveled with family
Liked: Cleanliness
Well located
Stayed 2 nights in Jul 2025

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the hotel.

Great location near trolley stop. Loved the view off balcony. The beds were comfortable. The pool was nice on a hot day.
Nice pool!
Stayed 3 nights in Jul 2025

10/10 Excellent

Destiney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely perfect
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was ok for the price but not the cleanest. We found a "hairball" in a towel, a bug in one of the beds, the outlets by the beds didn't work, and the breakfast was awful.
Stayed 2 nights in Jul 2025

6/10 Okay

Angel

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again

DO NOT STAY HERE. My room was absolutely infested with ants, centipedes, fleas and bes bugs. Noylt to mention the ac only half worked and the room itself was shabby. The only positive were the beds were comfortable. Listen to your nose when you walk into the office you are smacked with the smell of mold and cigarettes.
Stayed 12 nights in Jul 2025

10/10 Excellent

Shauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Charles, Yorkville

Disliked: Property conditions & facilities
Very dated and poorly maintained property.
Stayed 3 nights in Jul 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jul 2025

6/10 Okay

Chetna

Traveled with family
Liked: Cleanliness
Front Office was not good, room were big but ok for one night or two.
Stayed 1 night in Jul 2025

2/10 Terrible

Barbara

Traveled with partner
Disliked: Property conditions & facilities
I told myself I wouldn’t stay here again. But I did. Never again. When we walked in the smell took my breath.The whole stay there I had trouble breathing because of the smell.Dead bugs on floor. I used my swifter and it took 4 to 5 swifter sheets to get floor clean.The entrance door has such a big gap on the bottom that a snake,rat, or whatever could get through could come in our room. I was scared to sleep at night.They had little black ants on the bathroom floor.when it rained water came in from under the big gap on door.HORRIBLE
Stayed 5 nights in Jul 2025

4/10 Poor

Chris

Disliked: Amenities
It’s a dump. Badly in need of maintenance. Paint, walls need patching, signage is bad. The lobby is a joke. Can’t believe we paid so much for this.
Stayed 1 night in Jul 2025