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Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
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Exterior
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪9 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Quality Inn Creekside - Downtown Gatlinburg

Pool
Breakfast included
Pet friendly
Free WiFi
3.1 out of 5, (1002)
The price is $117
per night
$148 total
includes taxes & fees
Feb 1 - Feb 2
Quality Inn Creekside - Downtown Gatlinburg

About this property

Quality Inn & Suites

Gatlinburg hotel walkable to Hillbilly Golf
Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Quality Inn & Suites has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 180 out of 1003 reviews" "
Rating 4 - Poor. 105 out of 1003 reviews" "
Rating 2 - Terrible. 80 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great Continental breakfast!
Stayed 3 nights in Oct 2024

6/10 Okay

Catherine

The location is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in Jun 2024

4/10 Poor

Lisa

Stayed 3 nights in Oct 2024

6/10 Okay

Junchao

Traveled with family
Check in was not very friendly. The key card stopped working during stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent. Breakfast was ok. Unfortunately our toilet didn’t flush.
Stayed 1 night in Oct 2024

2/10 Terrible

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Woke up to find a cockroach in the bathroom so we immediately left
Stayed 1 night in Oct 2024

4/10 Poor

RAJU, WASHINGTON TOWNSHIP

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Very nice clean place very quiet staff and the workers were very nice and respectable
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley, mt. Prospect

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had very old battered furniture and flooring. Ice bucket lid underneath had black mold, the folder for hotel services when I opened it had food smudges and multiple finger prints all over it. Coffee cups and plastic cups were never replenished and coffee when staying there for 3 days, also towles ECT. Had to ask for everything if you could find some one !!
Stayed 2 nights in Sep 2024

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I have stayed there once and room was really clean. But my room this time had BIG cobwebs the floor was sticky and needed swept the bathroom light switch was broke so we wasn't able to turn the light off. It appeared that the room had been vacant for a while or the house keeper just didn't do their job.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kawan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was clean the staff was great and very helpful
Stayed 4 nights in Aug 2024

2/10 Terrible

Charles, Fayetteville

Traveled with family
Disliked: Property conditions & facilities
The rooms smelled of mold and had bugs roaches and something else running everywhere.
Stayed 4 nights in Sep 2024

6/10 Okay

Jeff

Traveled with group
Only ! One H handicap parking space Very inconvenient did not get to use handicap space during our stay 85 year-old man with a walker! Also, the bathroom floor flooded water everywhere !
Stayed 3 nights in Sep 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, comfortable eoom
Stayed 1 night in Sep 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service
Property was clean and I felt safe. However the rooms are dated and don’t match the original photos online. Breakfast was interesting and the options provided weren’t terrible. The “breakfast room” is extremely small and cramped. Overall it was a decent place to stay. Very basic.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Needs some TLC outside and around the property. Reception not signposted very well. Just says Office on small sign. Smelt strange in the office. Room good.
Stayed 1 night in Sep 2024

8/10 Good

Kacey

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the accessibility of this stay. The free breakfast was an added plus
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and just like the pics. We had a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jessica, Loganville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hot breakfast. Our toilet was running all night. We had to shut it off. So far It was okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Erica

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and the people were very friendly and polite.
Stayed 4 nights in Aug 2024