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River Edge Inn

2.0 star property

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Photo gallery for River Edge Inn

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Private kitchen | Fridge, microwave, coffee/tea maker
Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Living room | 32-inch TV with cable channels
Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony) | 1 bedroom, premium bedding, blackout drapes, iron/ironing board
Balcony view
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
665 River Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony) | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Private Balcony)

Standard Room, 2 Queen Beds (Private Balcony) | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (Private Balcony)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony) | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Private kitchen | Fridge, microwave, coffee/tea maker

Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony) | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

River Edge Inn

Hotel in Downtown Gatlinburg
An outdoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool, and concierge services are onsite. Weekly housekeeping is available.
River Edge Inn offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.
River Edge Inn features an outdoor pool and a children's pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Gatlinburg hotel also offers a terrace, a vending machine, and ski storage. Limited complimentary onsite parking is available on a first-come, first-served basis.

River Edge Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 1:00 AM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay (for guests under 21 years old)
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: USD 25; may vary based on unit size
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Gatlinburg
River Edge Gatlinburg
River Edge Lodge
River Edge Lodge Gatlinburg
River Edge Motor
River Edge Motor Gatlinburg
River Edge Motor Lodge
River Edge Motor Lodge Gatlinburg
River Lodge Gatlinburg
River Edge Motor Hotel Gatlinburg
River Edge Inn Gatlinburg
River Edge Gatlinburg
Hotel River Edge Inn Gatlinburg
Gatlinburg River Edge Inn Hotel
Hotel River Edge Inn
River Edge Motor Lodge Gatlinburg
River Edge
River Edge Inn Hotel
River Edge Inn Gatlinburg
River Edge Inn Hotel Gatlinburg

River Edge Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was really nice. It was clean and smelled good. It was perfect for a one night stay for us to lay our heads. It had been updated and looks good. The concrete outside definitely needs repair and so does the concrete on the stairs BUT it wasn’t that big of a deal. The staff were polite and very helpful. Welcoming! We will be staying again because the location was perfect for us. A block down from the strip and quiet. Felt safe and not concerned with walking.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It does have a working gas fireplace in the rooms. I loved that. The staff were very friendly. The property is close to activities, dining and shopping. It was nice not having to get my car out every time we needed to out. Felt very safe there and walking at night. The only small thing I wish they would add is the flooring is some kind of manufactured plank flooring so a rug under the beds would b nice. It made noise when you turned over in the bed. The beds were comfy though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot off the main road in Downtown Gatlinburg. Room was a great size. Staff was amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and rooms are always clean. Never had any issues but what little interaction I've had with the staff was always good. Very friendly and polite.
Stayed 2 nights in Mar 2025

6/10 Okay

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
I found wear that no room service dispite we were 4 people ,2 diferents staff told me that towels and more items were provided for 2 or 3 people.the breatfast is all pick up and selfserice cold and cookies....there are more options around and better.and I paid 100$ for room service!!!!!!
Stayed 4 nights in Mar 2025

2/10 Terrible

Mel

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We were told reservation from Expedia wasn’t sent over. They fixed that but, upon fixing we were not given the correct room. When my husband said something he said we got the better of the 2 rooms. Feel that we should have been compensated. Won’t go back. Had to buy cleaning supplies before my granddaughter came and her clothes still turned brown from crawling.
Stayed 4 nights in Mar 2025

10/10 Excellent

LAURIE J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Very noisy ac/heater unit in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ease of parking, easy to access parking, pet friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireplace, comfortable bed, ease of parking.
Stayed 2 nights in Mar 2025

8/10 Good

LaDonne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really liked the location. The room was cozy-loved the fireplace. Checkin was great. Breakfast is minimal; we only got coffees. They allowed our small pet but I think there should be a one time charge not charged every night we stay. We stayed 2 nights but anything longer we would have looked elsewhere. The ONLY fault I give this property is that the noise carries from other rooms. We were woken both nights by the adjoining room next to the one we were staying in with loud voices and people arguing. Our first time to Gatlinburg. Probably find a cabin next time.
Stayed 2 nights in Feb 2025

8/10 Good

MITZI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price!

Love the location! Everyone was so nice. The fireplace in the room was such a bonus! The condition of the stairs and a few things in the room were a little rough, but it did not end up taking away from our trip. We would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Service was rooms were clean. Only down side was the beds weren’t comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely couple/birthday getaway

Amazing hotel and location. The beds were so comfortable. The room was clean and quiet. The ladies at the desk were very pleasant and accommodating.
Stayed 2 nights in Feb 2025

8/10 Good

Susan, Binghamton

Traveled with partner
We booked this hotel after looking for one in Gatlinburg with an EV charging station. They do not have one even though the website we booked through said they did. Staff was very helpful and pleasant. Stairs to 2nd floor need repair and were somewhat dangerous. Elevator area was dirty. No coffee available until 8 a.m. Room was comfortable and adequate.
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I really wanted to like this hotel. The staff at check in and out were friendly. The bed was very squeaky, but the mattress itself was comfortable. We did enjoy the fireplace. We checked out early because we could hear everything and everyone. The walls are paper thin. The TV didnt work. The person at the desk said he would fix it, but never came up after requesting it 3 times. When we checked out early no one asked why, or seemed to care at all. Overall the hotel seems rundown and in need of repairs.
Stayed 2 nights in Feb 2025

6/10 Okay

Portia

Stayed 2 nights in Feb 2025

10/10 Excellent

LeeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and accommodating. Even though our room would not be ready until 3 they allowed us to park our car in the lot. Room was very clean and lived the fireplace.
Stayed 1 night in Feb 2025

8/10 Good

Gabriel a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 1 night in Feb 2025

6/10 Okay

Miguel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nick

Traveled with partner
Liked: Staff & service, amenities
Great choice for the area.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

River Edge Inn is a Bust

My wife and I began staying at River Edge Inn pre-Covid and loved it. But this doesn’t seem to be the same hotel post-Covid. My last two recent stays found equipment ( hair dryer & coffee maker) inoperative. When I reported the Kerig being inoperative the office manager implies I don’t know how to load the k cup. But what I dislike most is there being no housekeeping or resupplying your room without having to fill out a card, which in my case this week was misplaced by hotel staff. I also strongly dislike cold air blowing into the room from gaps under the door. I used to think this hotel was quaint and cute. Now I just think the hotel is cheap and outdated. I will not stay at River Edge Inn again in the future.
Stayed 4 nights in Feb 2025