See all properties

River Terrace Resort & Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Reception
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning
$114
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(37 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(12 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room - 1 King Bed

Signature Room - 1 King Bed | Balcony

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds

Signature Room - 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool, outdoor pool

Edgewater Hotel - Gatlinburg

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 2,361 reviews
Edgewater Hotel - Gatlinburg

About this property

River Terrace Resort & Convention Center

Resort in Downtown Gatlinburg
This smoke-free resort features an outdoor pool, a conference center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This resort offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Gatlinburg resort also offers an outdoor pool, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

River Terrace Resort & Convention Center is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Reviews

River Terrace Resort & Convention Center Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 1031 reviews
Rating 8 - Good. 283 out of 1031 reviews
Rating 6 - Okay. 159 out of 1031 reviews
Rating 4 - Poor. 107 out of 1031 reviews
Rating 2 - Terrible. 67 out of 1031 reviews

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 2 nights in Jun 2025

8/10 Good

Tin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Traveled with family
Disliked: Property conditions & facilities
Right beside ropleys aquarium bathroom had black ants the big 1s
Stayed 2 nights in Jun 2025

2/10 Terrible

mary

Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay for the price.

The rooms were very clean, and comfortable. Staff was super friendly. My only complaint is that the walls between the rooms seemed pretty thin, but it may have been an issue with the doors between adjoining rooms. At one point the person in the next room was having a conversation at a normal volume level and i could hear well enough to understand every single word.
Stayed 1 night in Jun 2025

2/10 Terrible

Kayla, Beardstown

Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice, clean, comfortable. Within walking distance to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

CHARLES, greenville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Donna at the front desk was OUTSTANDING !!!
Stayed 4 nights in Jun 2025

4/10 Poor

Chau

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet, Pekin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but super clean! Shower was a 10 out of 10!
Stayed 3 nights in Jun 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 5th time staying @ River Terrace Resort. Fantastic location, you can walk to everything. Room was comfortable and clean. Always my go to when I go to Gatlinburg
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

stephanie, Piedmont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
River terrace is our favorite place to stay in Gatlinburg. Always clean and the atrium tower offers amazing views!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

2/10 Terrible

Keith

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room cards are getting erased from some of the security systems in gatlinburg! Staff members reloaded it after each trip back to the room! They told us about the problem when we checked in. Very good staff members and very helpful!!
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, the perfect location
Stayed 3 nights in Jun 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and so close to everything!
Stayed 2 nights in Jun 2025

6/10 Okay

Kathy

Traveled with family
Disliked: Amenities, property conditions & facilities
Overall outdated inside room. Bathroom had a soft wet spot in wall not close to shower. The lighting in bathroom and kitchen were really bad and outdated the space. Pillows had a strong chemical smell. Ants were along the floor entering the front door. Toilet sits very low. Shower pressure was also very low. Lucky we were just using for a place to sleep and not enjoy. Balcony was good. The back patio had three fire tables and none of them worked, were out of propane. Was going to sit in the morning with our coffee but was disappointed. We have stayed here before several years back and was in an updated room. Paid more for a better view this time and was an older unit. Staff was nice. Vending machine in main lobby only had one choice of chips as well.
Stayed 2 nights in Jun 2025

8/10 Good

Johnna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Traveled with family
Disliked: Staff & service
Location is great to experience a lot within walking distance, checking in was easy, and our room was really spacious for a double queen room, but the maintenance is slacking. The refrigerator had been unplugged at some point and had mold growing in it, the toilet clogged and we ended up having to buy a plunger because no one ever came, even though they were informed multiple times. Kids were disappointed that only one of the two pools that are advertised was open, but they still enjoyed the one they could. Overall it was ok and I enjoyed our stay
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Nice facility. Balcony was not really a balcony, more like a side walk connecting rooms that elevated from parking lot. Price is very reasonable. Room was clean. Need updated a little. All and all very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much and so did our pup . Very clean and beds were comfortable, great location close to everything. Only bad thing I would say is parking is tight and hard to fit larger vehicles.
Stayed 2 nights in Jun 2025