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Sidney James Mountain Lodge

2.5 star property

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Photo gallery for Sidney James Mountain Lodge

Meeting facility
Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, sun loungers
Meeting facility
Queen Jacuzzi Suite - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
610 Airport Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪18 min walk‬
  • Anakeesta
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Fireplace

  • 279 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Doubles - No pets

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Creekside Two Doubles - No pets

  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Jacuzzi Suite - No pets

King Jacuzzi Suite - No pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

King Jacuzzi Suite - No pets

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Deluxe - No Pets

King Bed Deluxe - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

King Bed Deluxe - No Pets

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Queens - No Pets

Creekside Two Queens - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Creekside Two Queens - No Pets

  • 279 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Queen Jacuzzi Suite - No Pets

  • 460 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (No Pets)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (No Pets)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Room - No pets

Single Queen Room - No pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Single Queen Room - No pets

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sidney James Mountain Lodge

Gatlinburg hotel close to Gatlinburg Space Needle
This hotel features 2 outdoor pools, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Sidney James Mountain Lodge offers 186 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Sidney James Mountain Lodge features 2 outdoor swimming pools, an indoor pool, a hot tub, and a sauna. Event facilities measuring 1600 square feet (149 square meters) include conference space. This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sidney James Mountain Lodge has designated areas for smoking.

Poolside Cafe - Onsite café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fishing
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 12 2025 to March 21 2025 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from November 1 to March 15:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number yes

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the hot tub

Property is also known as

James Sidney
Sidney James
Sidney James Mountain Lodge
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Motel
Sidney James Mountain Lodge Motel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain
Sidney James Lodge
Sidney James Mountain Lodge Hotel
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Hotel Gatlinburg

Sidney James Mountain Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

warren

Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Terri

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Caryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and kind. From early check in requests to accessible room for elderly parents, every request was met.
Stayed 1 night in Dec 2024

10/10 Excellent

Toshihisa

Stayed 1 night in Dec 2024

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
It was a very friendly place
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property & our room was right beside the elevator so it was a bit noisy at times but it was a nice room & we had a great time.
Stayed 2 nights in Dec 2024

10/10 Excellent

KELLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful place not too far of a walk amazing pool
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay and the walking distance from downtown gatlinburg was great. The staff was amazing and the room was great.
Stayed 1 night in Dec 2024

8/10 Good

tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was being woke up on the day we was leaving before 8 am of a child that making noises out side our room which come to find out, it was the child that belong to the housekeeper that was getting ready to start cleaning rooms. That was not right at all.
Stayed 2 nights in Dec 2024

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2024

6/10 Okay

Memory

Traveled with family
Liked: Cleanliness, staff & service
The only reason I am only giving 3 stars overall is because the beds were not comfortable and the wlls were paper thin so we could here the neighbor's tv all night! Otherwise the staff was super friendly and accommodating. The place was clean just outdated. The pool area was nice and the cafe was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Christmas light weekend
Need new matress. They are horrible. Door didn't shut very well. You can tell that there was a dog or two in that room prior to us. Walls and door tore up from dogs.
Stayed 2 nights in Dec 2024

6/10 Okay

Dale

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It served it's purpose, bed was clean, room was clean, staff were friendly and helpful. Our room, at least, needed a massive overhaul. Most of the outlets had nothing behind them. If you plugged in a charger, it would just fall out. The one functional outlet we found was charred. 😬 It was very cold during our stay. The display was broken on our hvac unit so we couldn't tell the temp. We put the heat on the lowest setting, within 3 minutes it was suffocating. If you turned the heat off, within 3 minutes we were shivering. We didn't utilize any facilities or eat there so can't comment on that. I just think it needs a massive update
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelby

Liked: Amenities
H
Stayed 3 nights in Dec 2024

6/10 Okay

Hope

Disliked: Property conditions & facilities
Room was nice i only had on problem the pool area had lots or ants especially the hottub area got bit seval times on my body . I told the staff twice and they told me they would let maintenance know and nothing was done.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, and the indoor pool and hot tub were great. However, the maid service was inconsistent, with no daily visits, and no bed making or vacuuming on weekends. Additionally, towels had to be collected from the front desk, although the staff was pleasant about it.
Stayed 3 nights in Dec 2024

8/10 Good

Latrelle

Stayed 3 nights in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay during Holidays
When i first arrived i was greeted very nicely and checked in like normal, everything went just fine until i got to my room and realized i had been given the wrong room. I called and the desk clerk put me into the right room almost immediately.
Stayed 2 nights in Dec 2024