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Sidney James Mountain Lodge

2.5 star property

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Photo gallery for Sidney James Mountain Lodge

Indoor pool, 2 outdoor pools, open 9:00 AM to 11:00 PM, sun loungers
Cafe
Interior
Queen Jacuzzi Suite - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
610 Airport Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪14 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Courtside - Pet Friendly)

7.2 out of 10
Good
(20 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Room, 1 King Bed, Non Smoking, Fireplace | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Fireplace

8.6 out of 10
Excellent
(4 reviews)
  • 279 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Doubles - No pets

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Creekside Two Doubles - No pets

8.6 out of 10
Excellent
(71 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Jacuzzi Suite - No pets

King Jacuzzi Suite - No pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

King Jacuzzi Suite - No pets

8.2 out of 10
Very good
(42 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Deluxe - No Pets

King Bed Deluxe - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

King Bed Deluxe - No Pets

8.8 out of 10
Excellent
(30 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Creekside Two Queens - No Pets

Creekside Two Queens - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Creekside Two Queens - No Pets

7.8 out of 10
Good
(28 reviews)
  • 279 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Jacuzzi Suite - No Pets

Queen Jacuzzi Suite - No Pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Queen Jacuzzi Suite - No Pets

8.8 out of 10
Excellent
(12 reviews)
  • 460 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (No Pets)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (No Pets)

8.4 out of 10
Very good
(55 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Room - No pets

Single Queen Room - No pets | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Single Queen Room - No pets

8.6 out of 10
Excellent
(62 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sidney James Mountain Lodge

Gatlinburg hotel close to Gatlinburg Space Needle
This hotel features 2 outdoor pools, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Sidney James Mountain Lodge offers 186 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Sidney James Mountain Lodge features 2 outdoor swimming pools, an indoor pool, a hot tub, and a sauna. Event facilities measuring 1600 square feet (149 square meters) include conference space. This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sidney James Mountain Lodge has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Poolside Cafe - Onsite café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 15 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fishing
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,600 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 15.00 for children
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number yes

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the hot tub

Property is also known as

James Sidney
Sidney James
Sidney James Mountain Lodge
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Motel
Sidney James Mountain Lodge Motel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain
Sidney James Lodge
Sidney James Mountain Lodge Hotel
Sidney James Mountain Lodge Gatlinburg
Sidney James Mountain Lodge Hotel Gatlinburg

Sidney James Mountain Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 606 out of 1100 reviews
Rating 8 - Good. 220 out of 1100 reviews
Rating 6 - Okay. 156 out of 1100 reviews
Rating 4 - Poor. 74 out of 1100 reviews
Rating 2 - Terrible. 44 out of 1100 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Cheyenne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a room with a river view. But you could not see the river unless you look directly down. Your view is other hotels. The room was out dated and smelled very musty. When I woke up this morning I had bug bites on my arms n my one leg. I did go to staff but because they didn’t see any bugs there was nothing they could do.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

By far our best trip yet to gatlinburg.

Weve stayed in gatlinburg or pigeon forge many, many times. Weve stayed at some good places but never this nice. The pool was always a perfect temperature, hot tubs were wo derful on colder days. And the best part os, after over 2 decades of cisiting and even living in the mountains for a time, I fonally saw my first bear on the property. Staff was friendly and helpful, and we still miss the poolside cafe. We have found our new go to hotel in the area for sure. We will be back.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is very outdated. The door to the room we stayed in looked like it had been ate by a pet and someone had tried to put their fist through the door. This was a pet friendly room I had my dog as well but I feel they need to do repairs. There was a very strange smell in the room that as soon as you opened the door was quite strong. It is in a nice location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very perfect area
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 4 nights in Mar 2025

10/10 Excellent

Marilee

Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the close walk down to the parkway.
Stayed 1 night in Apr 2025

4/10 Poor

Lauren

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We got the King’s Suite for 2 nights, which we liked for the private jacuzzi and fireplace, however, the jacuzzi wasn’t cleaned, and neither were the floors even attempted to be vacuumed. The fireplace electric timer ticked so loudly it wasn’t even enjoyable to have it on. The whole unit was overall rundown and lacked airflow, and was either too hot or freezing. Staff was friendly, but didn’t have one extra blanket to use. Location was great- quiet and walkable to the downtown strip and hiking trails nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

james f

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved stay had good time
Stayed 3 nights in Apr 2025

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Gail

Liked: Cleanliness
Disliked: Staff & service

Not what we expected

The description did not mention that these rooms were across the street from main hotel. Seemed like people were living there. No housekeeping even though we stayed five nights. A dog was barking a lot.
Stayed 5 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. Was able to have my dog with me. And 3 pools to choose from.
Stayed 2 nights in Mar 2025

6/10 Okay

Rebecca

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The location was perfect. The cost for the hotel room I found to be overpriced. The rooms are dated, musty, the carpet was dirty, curtains were dirty. Bathroom was clean, but it just wasn’t worth what I paid for the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend

It was a long weekend just to get away for the two of us. This was a really nice place and the staff was excellent. Looking forward to going back.
Stayed 2 nights in Mar 2025

8/10 Good

Matt jr

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Stayed 3 nights in Mar 2025

10/10 Excellent

jessica

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Expected a little more updated room. They did move me and the service sesk has excellent staff. Our secind room was a basic 1 queen bed room. Needs updated for sure. Make sure you book for a creekside room with balcany if you prefer a nicer room. Walk is about .8 mile to the main strip. Trip to strip is downhill which means back to you room is uphill. There is a trolley thatbcame by but we never used it. Pool area is nice. Would stay again just on the regukar resort side nor the courtyard resort.
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was ok for the price, indoor/outdoor pool area was nice! Location to downtown was good and trolley was a fantastic option!!! Rooms are old could be updated, they need microwaves in them! Our shower wouldn’t drain.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 2 nights in Mar 2025

6/10 Okay

Curtis

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Need better coffee in rooms

Overall, hotel was good, only thing I would say I was disappointed about was the hotel did not provide fresh coffee in lobby, you had 2 servings in room and it was considered brown water, no flavor of coffee at all.
Stayed 3 nights in Mar 2025

4/10 Poor

lisa

Disliked: Cleanliness, property conditions & facilities
This place is old, run down, decrepit, and pictures haven’t been updated. It’s no place I would recommend and will not return to it again. The owners need to do a major overhaul on the rooms and property. There are very nice places to stay in Gatlinburg that are the same price and in great shape. Unfortunately we found them after staying at this place. Room had a foul odor. I will say, checking in was easy, the people were nice and friendly.
Stayed 3 nights in Mar 2025