Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Pool

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Gatlinburg Space Needle
    ‪7 min walk‬
  • Traffic Light #8
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Oversized Room)

  • 399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 329 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Super 8 by Wyndham Downtown Gatlinburg at Convention Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 07
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 148 out of 492 reviews
Rating 8 - Good. 145 out of 492 reviews
Rating 6 - Okay. 100 out of 492 reviews
Rating 4 - Poor. 53 out of 492 reviews
Rating 2 - Terrible. 46 out of 492 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Pam

Traveled with group
Stayed 2 nights in Nov 2024

4/10 Poor

Tracie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY NASTY BEDS!!!!
The night i checked in, staff was extremely nice. But thats where it stopped. Upon making the reservations, I requested a sofa couch and a cot or 2 cots. Hotel emailed the room had a sofa bed but would not reply or comment on the cot. Had to funish my own. No problem. I asked for bedding for the sofa bed and the cot. I was given a blanket for each. When i asked for sheets for sheets for cot and sofa. I was questioned and told i had 1 room 2 beds. I explained yes and a cot and sofa bed, 5 people in the room,not couples. Then we inspect the beds, NASTY!!!! NO ONE SHOULD PAY TO SLEEP ON SHEETS OR BEDS THAT NASTY!!!!! I have pictures of the dirty room ans nasty beds. Very disappointing!! I went to get "complementary breakfast " my brother literally came upstairs with his, I walked in to get toast, was told "no you're to late" not 3 minutes after my brother got his.
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms ... great location we was able to walk to all the gatlinburg attractions which with 3 teenagers was the goal so they could come as go as they wanted without driving in that traffic! IF there was any downfall its the breakfast wasn't exactly continental it was more snacking.. banana toast 2 cerals! Outside that it was everything that we expected! We would stay there again! We would just pack breakfast the rooms did have a fridge & microwave!
Stayed 2 nights in Nov 2024

6/10 Okay

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk person very nice, the parking was tight and hard to maneuver with an SUV. The hotel said no dogs, but clearly someone had a dog 2 doors down whom loved to bark.
Stayed 3 nights in Oct 2024

2/10 Terrible

Murali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pathetic experience, never recommend
Stayed 3 nights in Oct 2024

4/10 Poor

Missi

Stayed 1 night in Oct 2024

4/10 Poor

Mirtala, Violet

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
)
Stayed 2 nights in Oct 2024

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room, friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Ariell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to down town.
Stayed 6 nights in Jul 2024

10/10 Excellent

Rodney Elvin

Traveled with partner
Liked: Amenities
Cant really complain about our stay. Check in was easy and nice. Room was clean but bed was squeaking every time we would move. Other than that, surroundings were pretty.
Stayed 1 night in Oct 2024

8/10 Good

Michael T

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place to stay for the money
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Traveled with family
Disliked: Amenities
The room I booked was advertised as having queen beds and city views, there is no room on that property that has any kind of view and the beds were full size and not queen. Also the breakfast area tables were pushed up against the wall so you couldn't sit in there and all the breakfast items were gluten which my family is allergic to...so very inconvenient
Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Everything was just great.
Stayed 2 nights in Oct 2024

6/10 Okay

Janet, Coatesville

Traveled with family
Liked: Cleanliness
Area was good within walking distance to everything. Breakfast was pretty much nothing!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sam, Oak Froest

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy motel with bugs and broken floors, missing screens. Misleading breakfast and pool. Spend more and have a piece of mind. Our room was never cleaned during our stay including garbage removal upon request that were ignored. Shame on Wyndham and this shouldn’t be considered a hotel!! Definitely not worth a $200 rate!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location in Gatlinburg that you could walk to all the stores
Stayed 1 night in Oct 2024

6/10 Okay

ken

Traveled with family
Pet Friendly Room Warning! Unexpected $30 charge per day!!! Check in was greeted by an unfriendly desk attendant. Location was good. About 7 minute walk to the strip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very easy check-in. Staff vary friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Santosh

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Near to downtown
Stayed 4 nights in Oct 2024

4/10 Poor

Bill

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nasty
Stayed 3 nights in Oct 2024

6/10 Okay

Carleton

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The motel is conveniently located to the Gatlinburg attractions and the service was great. The property was old and rundown though.
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms but need to secure trash cans from the bears. People are stupid and we saw a woman actually get chased back to her room by one. She bothered the bears cubs so bad mama bear had enough. Had the trash cans been bear proofed the mama and cubs wouldn’t have been hanging around.
Stayed 1 night in Jun 2024

8/10 Good

Chris, Manitowoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024