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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Pool
  • Air conditioning
$78
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Anakeesta
    ‪14 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

8.4 out of 10
Very good
(21 reviews)
  • 399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(58 reviews)
  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 329 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Dog Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Dog Friendly)

8.0 out of 10
Very good
(12 reviews)
  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Super 8 by Wyndham Downtown Gatlinburg at Convention Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 07
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 598 reviews
Rating 8 - Good. 168 out of 598 reviews
Rating 6 - Okay. 116 out of 598 reviews
Rating 4 - Poor. 62 out of 598 reviews
Rating 2 - Terrible. 62 out of 598 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tricia

Stayed 3 nights in Jun 2025

8/10 Good

Logan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled a bit mildewy but overall was clean
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dirty.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tabitha

Stayed 2 nights in Jun 2025

2/10 Terrible

Tabitha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Bed bugs, huge water bugs, some staff rude, dirty pool, and tried to charge an extra $100 as soon as we left for no reason. The ONLY plus is the location of this hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Stayed 3 nights in May 2025

2/10 Terrible

Hannah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this property is the location, other than that they're breakfast was some muffins and warm bananas. The pool had cracked tile and pieces of the side of the pool that had broke off and we're in the bottom of the pool so you were stepping on them. About 30 minutes after check in, We noticed a whole army of baby ants in our bathroom. Went down to the front desk, they didn't send anybody to our room to take care of it or anything so I ended up cleaning them up myself. The refrigerator was not cleaned out there were still pieces of cheese and crumbs in the bottom of it. I mean I didn't expect it to be like you're staying at the Ritz, but I did expect it to be a little cleaner. And it definitely looks like it's not been updated in about 20 years. To be honest I don't think I will ever stay at this property again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

Emily

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Location and clean are the only two good things.

The room had a strong mildew odor when we arrived. We had to run the fan in the bathroom 24/7 to help with it. And leave the bathroom door open. The beds were not comfortable at all. Very hard mattress. My back is killing me. It was clean and most of the staff were helpful. The pool had some kind of granulated chlorine stuff that made the bottom feel like hard sand. The continental breakfast was lacking. Not much to eat and only on our last day was the staff restocking and helpful. During the weekend the staff just looked at you if you asked for items that were missing.
Stayed 6 nights in Jun 2025

2/10 Terrible

Jenifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was HORRIBLE. The room was disgustingly dirty with poop on bathroom walls and moldy mattress. On vacation 10 hours from home and they charged my credit card when I said I wanted to pay cash. Then refund will take a week. What am I supposed to do? Out that money then had to pay for a room at another motel. Completely dissatisfied and will NEVER stay at a Motel 6 again. The woman staff was terrible. No concern. No empathy. Refused to let me talk to manager and wouldn't give me his contact information. Thank you for ruining my trip to Nashville with my 10yo.
Stayed 1 night in Jun 2025

2/10 Terrible

Kali

Traveled with pets
Disliked: Amenities
Listing in Expedia states dogs and cats welcomed. Front desk has multiple signs saying no cats. Sooo that’s fun not getting a refund and having to get a different hotel late at night after a 12 hr drive. Don’t stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael, Mayaguez

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 3 nights in Jun 2025

10/10 Excellent

Gina

Stayed 1 night in Jun 2025

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only a one night stay for the price shouldn’t be the very comfortable beds, clean check in and out very easy fast breakfast needs a lot of work overall for the price you can’t beat it
Stayed 1 night in Jun 2025

4/10 Poor

Stacy

Traveled with family
Disliked: Amenities, property conditions & facilities
Had a pool that looked nice, staff was very nice but had a broken window, very musty smell, ants all over.
Stayed 2 nights in Jun 2025

2/10 Terrible

Denise

Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room clean pool ver good value for the price its not a 4 or 5 star hotel but at the price range was very nice
Stayed 2 nights in Jun 2025

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service
It worked for just the one night we needed to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

Traveled with family and small children, Traveled with family
I was charged for a pet fee without any knowledge. The rooms said pet friendly and normally there has never been a pet fee when we stay in hotels. So I was very shocked when I seen the charge on my card and was never told I was being charged. And there were no sheets or blankets for the pull out bed. When calling the office no one answered.
Stayed 2 nights in Jun 2025

6/10 Okay

Paula

Stayed 3 nights in May 2025

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lost power in our room and with in 1/2 hour they had us in another room. Very nice staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Abdul Moiz

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Stayed 3 nights in Jun 2025

10/10 Excellent

tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good-especially appreciated Ashley at front desk-made everything easier and brightened up my day
Stayed 3 nights in May 2025