Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Front of property
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
  • Pool
  • Free WiFi

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Gatlinburg Space Needle
    7 min walk
  • Gatlinburg Ziplines
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Oversized Room)

  • 399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 329 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Super 8 by Wyndham Downtown Gatlinburg at Convention Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 07
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 457 reviews" "
Rating 8 - Good. 136 out of 457 reviews" "
Rating 6 - Okay. 96 out of 457 reviews" "
Rating 4 - Poor. 50 out of 457 reviews" "
Rating 2 - Terrible. 42 out of 457 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Stayed 2 nights in Aug 2024

8/10 Good

Stuart

Business traveler
Near downtown.
Stayed 4 nights in Aug 2024

6/10 Okay

Efrain

Traveled with family and small children
Disliked: Cleanliness
Housekeeping didn’t understand English not even a single word. The bathroom was dirty and the spare sofa bed looked likes someone poop on the sheets and it wasn’t cleaned. Staff was kind. Great location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonya

Stayed 3 nights in Aug 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was better than expected for the price we paid.
Stayed 1 night in Aug 2024

8/10 Good

Brigid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot with easy access to the Smokies. Room was very clean & well appointed. Easy to walk to lots of shopping & restaurants as well!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

4/10 Poor

JULIAN

Stayed 5 nights in Aug 2024

6/10 Okay

jose

Liked: Property conditions & facilities
Close to downtown
Stayed 2 nights in Aug 2024

2/10 Terrible

Kathy

Stayed 4 nights in Aug 2024

2/10 Terrible

Austin

Traveled with family
Disliked: Property conditions & facilities
The room needed a dehumidifier… and a deep cleaning due to it be in pet friendly room
Stayed 1 night in Aug 2024

6/10 Okay

Christian

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I did not like the fact that our room had a window at the top with no curtain, so there was always light in the room from outside making it hard to sleep in. Also, the sink to wash your hands and brush your teeth was outside the bathroom.
Stayed 3 nights in Aug 2024

6/10 Okay

Pamala

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Locals... Spending time with friends
We had stayed here previously but this time the room was not in good shape. We walk in room smells musty. (133)We turn up air and exhaust fan in bathroom to try and filter. Worked a little bit not great. We left room about 3:30om got back about 11:00pm. Bed sheets looked clean and bed was semi comfortable. The air unit made a noise all night, bathroom door was dirty, mirror in bathroom dirty, curtain and box spring cover looked like it had mold on it. Probably where the smell is coming from. The faucet handle is really loose. My husband however got to see a bear outside our door in the parking lot. This was great. Check in was good the front desk person was very nice.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

marilyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Morning check out person needs a personality.
Stayed 1 night in Jul 2024

6/10 Okay

Khaled Samir

Liked: Cleanliness, staff & service
Location is great, rooms where clean/average, air conditioning was weak.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LOVED my room. It was very clean, smelled wonderful. Air conditioner was great, actually got cold a few times and had to turn it off. Parking was convenient. Got to see a bear cub walking the parking lot. Great price. Will definitely book again.
Stayed 3 nights in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was okay
It was a good stay. Only a few complaints was the breakfast wasn’t much and the air conditioner wasn’t the greatest but room our house keeper was great. She was there everyday to clean and give us clean towels. The room had a damp feeling to it but it was clean.
Stayed 4 nights in Jul 2024

6/10 Okay

Cornelius

Traveled with family and small children
Liked: Staff & service
Convenient to the Main Street of Gatlinburg. People running the facility was very nice . Pool need a lot of repairs.
Stayed 3 nights in Jul 2024

2/10 Terrible

Donovan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Not at all what we expect based on rating. The shower curtain was moldy, and things needed a good cleaning. Looks like they just spruce stuff up and don’t really spend much time cleaning. Also the “breakfast” is a joke, worst I’ve ever seen. Everything was gone by 8:00 and the receptionist is the only one there to refill anything. Even if it had been well stocked it was still a joke, the remnants of the gravy looked like dish water, we stayed 12 days cause we couldn’t get a refund and only got 2 bananas the whipped time since everything else was empty.
Stayed 12 nights in Jul 2024

8/10 Good

salvatore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, clean, no frills hotel
For the price, it was a great stay. There is nothing that really stands out about the property or the rooms, but the rooms were clean, beds were comfortable, and the hotel was very close to the strip. I’d stay here again next time I’m in the area.
Stayed 5 nights in Jun 2024

6/10 Okay

Natalie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Close to the space needle, but very loud neighbors screaming off the balcony after 9 pm.
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Joanne

Liked: Staff & service
Rooms were average. Air conditioner was extremely noisy. 3 if the 4 mornings there was little to no food available at breakfast from 8 on.
Stayed 4 nights in Jul 2024