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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Front of property
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry
  • Pool
  • Free WiFi

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Gatlinburg Space Needle
    7 min walk
  • Log Cabin Pancake House
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

  • 399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 329 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites

Pool
Breakfast included
Pet friendly
Parking included
3.8 out of 5, Good, (1001)
The price is $52
per night
$58 total
includes taxes & fees
Jan 21 - Jan 22
Quality Inn & Suites

About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Super 8 by Wyndham Downtown Gatlinburg at Convention Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 07
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 146 out of 485 reviews" "
Rating 8 - Good. 143 out of 485 reviews" "
Rating 6 - Okay. 99 out of 485 reviews" "
Rating 4 - Poor. 52 out of 485 reviews" "
Rating 2 - Terrible. 45 out of 485 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was for 4 nights. The room was clean and looked nice. The cleaning service I didn’t care for. We were on vacation and like to sleep in late. The cleaning service started banging on our door shortly after 8 in the morning. Out of 4 nights our room was cleaned only once. We had to go get our linens on morning #1. Morning #2 our room was cleaned as we left early shortly after 9. Morning #3 they dropped off towels while I was in the shower. Morning #4 they were watching us to leave at 9:30. I don’t think the cleaning service should be coming around until at least the checkout time of 11 if we were checked in for multiple days. The only issue with the room was that it did not have any place for us to hang our clothes. The room was a ADA room but still should have a rack to put our hangables and jackets. Our toilet did not flush at first when checked in but maintenance was quick to fix that problem. The stay overall was nice with just a the few issues.
Stayed 4 nights in Sep 2024

4/10 Poor

Matthew

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty and smelled of urine and mold. No hot tub and the pool was not clean.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jessica

Stayed 2 nights in Oct 2024

2/10 Terrible

Katherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Eddie

Stayed 2 nights in Sep 2024

6/10 Okay

Kumar

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros - Cleanliness, Prime location walkable to Gatlinburg downtown Cons - poor service and skimpy breakfast
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, comfortable and quiet
The area was within decent walking distance to the convention center and downtown. Looking out our window we had the perfect view of the Sky Bridge. The property was nicely kept up and the pool looked refreshing even though we didn’t swim. The room was nice and clean and had all the basic necessities. The only thing we were disappointed with was that the air kept cutting on & off every 10 minutes or so, and there wasn’t a way to keep it on instead of auto, so it wasn’t so great for women with hot flashes.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was spacious and clean. Rooms were clean. Will be staying again.
Stayed 3 nights in Sep 2024

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Jolene

Business traveler
Liked: Staff & service, amenities
I asked for a non smoking room but as soon as I opened the door the smell came rushing out and smelled like an ash tray from where it is been smoked in. Other than that it was ok, a good place to sleep.
Stayed 1 night in Sep 2024

2/10 Terrible

Chad

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled like mold and mildew. The towels were filthy and the toilet was filthy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities
Location, close to downtown.
Stayed 1 night in Aug 2024

6/10 Okay

HEATHER

Traveled with partner
Disliked: Cleanliness
I had stayed before and it was decent, this time, the towels were all stained with black marks, the room was clean other than that, but dirty towels, even when I asked for more, is unacceptable. Also, I believe the staff resides in a room that was beside ours and that was odd. There were multiple people coming and going all the time.
Stayed 3 nights in Sep 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley at check-in was pleasant and welcoming upon arrival. Room was ready for me at 1230 pm when I arrived. Room was clean but could use some upgrades. Pool was well kept. tv, aircon and wifi worked. The hotel is situated minutes from Convention Center within walking distance. many dining options within minutes. Only downside was the minimal breakfast choices.
Stayed 5 nights in Aug 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness
Easy walk to downtown without the hassle of finding parking. We chose this location because of its location and offering of breakfast. HOWEVER there was nothing to eat when we walked over to the office!!
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Nice to Many bears
Stayed 5 nights in Aug 2024

6/10 Okay

Randy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8
it’s just a tired old motel; could be a good place to stay with the right management. it appears they are about profit not keeping their property up to date and clean.
Stayed 3 nights in Aug 2024

8/10 Good

KATIE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than the first place we checked in at
Stayed 1 night in Sep 2024

8/10 Good

Kristina

Liked: Staff & service
It worked for what we needed it for. Dog friendly a plus!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherry

Stayed 2 nights in Aug 2024

8/10 Good

Stuart

Business traveler
Near downtown.
Stayed 4 nights in Aug 2024

6/10 Okay

Efrain

Traveled with family and small children
Disliked: Cleanliness
Housekeeping didn’t understand English not even a single word. The bathroom was dirty and the spare sofa bed looked likes someone poop on the sheets and it wasn’t cleaned. Staff was kind. Great location.
Stayed 5 nights in Aug 2024