*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
SureStay Plus Hotel by Best Western Gatlinburg has designated areas for smoking.
- Daily
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Designated smoking areas (fines apply)
- Free continental breakfast
- Elevator
- Internet access in public areas - high speed
- Designated smoking areas
- 24-hour front desk
- Free breakfast
- Business center
- Parking (limited spaces)
- Vending machine
- Total number of rooms - 52
- Television in common areas
- Free self parking
- Number of floors - 7
- Free WiFi
- Pool sun loungers
- Outdoor seasonal pool
- Off-street parking
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Microwave
Room Amenities
SureStay Plus Hotel by Best Western Gatlinburg offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. 44-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.
- Air conditioning
- Television
- Alarm clock
- Coffee/tea maker
- Phone
- Free local calls
- Private bathroom
- Hair dryer
- Iron/ironing board
- Balcony
- Desk
- High-speed internet access
- Microwave
- Wireless internet access
- Access via exterior corridors
- Blackout drapes/curtains
- Shower/tub combination
- Cable TV service
- Free WiFi
- TV size: 44
- TV size measurement: inch
- LED TV
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Laptop-friendly workspace
- Mini-fridge
- Braille signage
- Closed captioned TV
- Lever door handles
- Number of days between towel changes: 2
- Change of bed sheets (on request)
- Desk chair
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Braille or raised signage
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Pool hoist on site
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Hotel Policies
Payment types
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Credit card pre-authorization
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
The seasonal pool will be open from May to September.
Pool access available from 8:00 AM to 10:00 PM.
Hotel Names
- Family America Gatlinburg
- Family Inns
- Family Inns America Gatlinburg
- Travelodge Inn Gatlinburg River
- Travelodge Inn River
- Travelodge Gatlinburg River
- Travelodge River
- SureStay Plus Hotel Best Western Gatlinburg
- SureStay Plus Best Western Gatlinburg
- Surestay Plus By Gatlinburg
- SureStay Plus Hotel by Best Western Gatlinburg Hotel
- SureStay Plus Hotel by Best Western Gatlinburg Gatlinburg
- SureStay Plus Hotel by Best Western Gatlinburg Hotel Gatlinburg
Hotel Reviews
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