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The Resort at Governor's Crossing

3.5 star property

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Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Building design
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen
$251
includes taxes & fees
Oct 23 - Oct 24

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, WonderWorks
    ‪4 min drive‬
  • Place, Titanic Museum
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(33 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(50 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(27 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Resort at Governor's Crossing

3.5-star hotel in Governor’s Crossing
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna, and a complimentary children's club are onsite. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, The Resort at Governor's Crossing features a lazy river and a waterslide. Wireless Internet access is complimentary. This Victorian hotel also offers an indoor pool, a children's pool, and a hot tub. Onsite self parking is complimentary.

The Resort at Governor's Crossing is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1077 out of 1688 reviews
Rating 8 - Good. 358 out of 1688 reviews
Rating 6 - Okay. 143 out of 1688 reviews
Rating 4 - Poor. 60 out of 1688 reviews
Rating 2 - Terrible. 50 out of 1688 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley Perdue

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

John A., Williamston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ameshia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed the indoor and outdoor water parks.
Stayed 3 nights in Jul 2025

8/10 Good

Kim

Stayed 2 nights in Jul 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay and will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, we enjoyed our weekend a lot.
Stayed 1 night in Jul 2025

10/10 Excellent

Boyd

Stayed 2 nights in Jun 2025

10/10 Excellent

angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandkids vacation

Very family friendly plenty of family fun
Stayed 1 night in Jul 2025

10/10 Excellent

lacrista

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Lindsey

Disliked: Cleanliness, staff & service
Pool area smells bad. The resort appears a lot nicer from the outside. It did have fun activities for the kids. However, it was not very clean. There were stains on the sheets.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place, havent stayed in many resorts as we usually stay in a cabin but it was great. What i could imagine is a lower end resort. Needa dining options, though lots of restaurants close
Stayed 3 nights in Jul 2025

10/10 Excellent

Malana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marilys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. The area is convenient with nearby shopping and dining locations. The room was spacious and quiet, with quiet hours being after 11 pm. The pool water was some what cloudy, but then again I arrived there sort of late so could had been from the pool being used all day. I enjoyed my stay here. I had a great time using the fire pits and making smores.
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness
Many maintenance issues. Had to change rooms. Elevator smelled like it was burning. Dryer didn’t work properly. Had to call numerous times for hornets. Inside hot tub was down for 2 days. Cable kept going on and off. Front desk and maintenance were friendly and quick to send someone for the issues.
Stayed 7 nights in Jul 2025

8/10 Good

donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big enough space for everyone.quiet. No handicap accessibility. doors extremely difficult to open no zero entry into shower( some members of our party unable to shower) also no handicap bars in tub. Pool was very nice and attendants very courteous but did not enforce rules especially in lazy river. Only 2 inner tubes with seats
Stayed 4 nights in Jul 2025

10/10 Excellent

Donavon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed environment and friendly for kids
Stayed 5 nights in Jun 2025

10/10 Excellent

Lashanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Kid friendly
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Stayed 3 nights in Jul 2025

4/10 Poor

Donna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointed with extras

Very disappointed with the pool and water park. The lazy river had very low water level which resulted in everyone scratching up their toes and tops of feet. There was no way to float as all of the floats except 3 had the seats cut out. When we tried to use the indoor facilities the chemical levels were the strongest i have ever smelled. Multiple guest were coughing and my grandaughter had to leave to use an inhaler. The office staff were polite but the extra features are geared toward a young age like 7 below. My kids at 10 to 14 were bored. You use the extras as your main promotion but i don't feel we had full disclosure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay. Friendly staff and the facility was clean!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Governors crossing to anyone who has big families and needs multiple beds or plans to stay a good couple of days and needs the kitchen and dining area! The staff was wonderful my son hurt his foot on one of the doors going in one night and and my husband took him down to get a Band-Aid and later on they called me and made sure that he was OK! Housekeeping kept up with our towels and everything while we were there as well! Everything was all around perfect!
Stayed 3 nights in Jul 2025

8/10 Good

Tenner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times here and have been happy to see it grow and for them to add new water and outdoor options. Our kids loved the outdoor water things and we enjoyed that it was close to many restaurants and shopping. Couldn’t be in a better location. For its age there is typical wear but overall we were happy. The beds were comfortable, and we enjoyed everything else there was to offer.
Stayed 4 nights in Jul 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Offers a variety of activities. Loved daily towel service. Lovely grounds. Beds were not the most comfortable but doable. Cheap kitchen supplies but doable. No cookie sheet for baking. Liked have washing machine.
Stayed 5 nights in Jul 2025

10/10 Excellent

angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn't have enough tiwels
Stayed 3 nights in Jun 2025