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The Resort at Governor's Crossing

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Resort at Governor's Crossing

Exterior
Water park
Property grounds
Children's play area - outdoor
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    3 min drive
  • Titanic Museum
    3 min drive
  • Hillside Winery
    2 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    8 min drive

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About this property

The Resort at Governor's Crossing

3.5-star Sevierville hotel close to Tanger Outlets
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna, and a complimentary children's club are onsite.
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, The Resort at Governor's Crossing features a lazy river and a waterslide. Wireless Internet access is complimentary. This Victorian hotel also offers an indoor pool, a children's pool, and a spa tub. Onsite self parking is complimentary.

The Resort at Governor's Crossing is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 5 2025 to January 9 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The seasonal pool will be open from March 03 to October 29
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 808 out of 1293 reviews" "
Rating 8 - Good. 294 out of 1293 reviews" "
Rating 6 - Okay. 117 out of 1293 reviews" "
Rating 4 - Poor. 42 out of 1293 reviews" "
Rating 2 - Terrible. 32 out of 1293 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Sherri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place for children. There’s so many activities to keep them entertained!
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shiwaqani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 7 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book a night here because a different booking had canceled last minute. We had 8 people needing space to stay and had more than enough room between the 2 suites we ended up in. This was one of the most accommodating places I’ve stayed at especially for a group our size. Would highly recommend this resort to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pools, lazy river, jacuzzis and the fall pumpkin patch walk and decorations. The lights at night were so pretty. The late pool hours were great. Only suggestions would be to repair the room safe (didn’t work) and clean the jets in the room jacuzzi tub. The heaters in the outdoor pools were broken and about to be replaced so the outdoor pools were very cold even on a hot day. A few improvements and I would come back. The pricing was good because it was after prime season but I think the prime season rates are a bit high.
Stayed 3 nights in Sep 2024

6/10 Okay

Latoya

Stayed 2 nights in Sep 2024

8/10 Good

krystal

Disliked: Property conditions & facilities
Liked the pumpkin decor! Neither tv worked and ni spare toliet paper but other that that it was great!9
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

LaToya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the central location of the resort. We literally were in the middle of everything; Dollywood, Gatlinburg, Pigeon Forge, plenty of restaurants and even Walmart. The resort was impeccably decorated for their Fall/Harvest Festival. So much to do at the resort for families, especially those with young children.
Stayed 6 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very comfortable. I didn't take advantage the resorts amenities but they’re great for families. The Resort has done an incredible job decorating the property for the fall season.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The staff very helpful. Will definitely consider staying here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room service! Close to attractions and easy roads to Smoky Mountains and Pigeon Forge. Wonderful area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Murfreesboro

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
Love everything about it
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked a king size bed, non-smoking, balcony room. I received a king size bed in a non-balcony room that smelled like smoke. Since my flight was several hours late, I got to check in at about 1 am; so I was too tired to query the front desk about the accommodations. However, I did address it the next day and was relocated to a room next door. Both rooms had a full size kitchen with standard appliances and stone countertops. There was also a stacked washer and dryer in each room. However, the color scheme chosen was right out of the 1970’s. The beds are quite firm, so I was a bit uncomfortable. The property is in close proximity to Dollywood. There are restaurants and shopping within 2 blocks. Even though it is a resort for children who appreciate the things like the water amenities, I did not have any issues with unruly or unsupervised kids. The hallway to my room was very quiet. Mac, from Monroe, is their new night auditor. He’s an absolute gem!
The bed has a strange divot.
Stayed 3 nights in Sep 2024

8/10 Good

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing for kids! Our 4 year old was big enough to do the water park outside including the water slides. The lazy river is only 3 feet deep as well as the majority of the outside pool is only 3 feet deep, so he could do these without water being above his head. We loved the inside water park for the day it rained on our trip. The seasonal activities out behind the hotel were a nice touch for a few more things to do. It was really convenient to have a fridge/freezer with ice maker, microwave, and dining room table for preparing and eating food as a family. It was also really nice having a washer and dryer right in our hotel room. Highly recommend this place for anyone with younger kids!! We are already looking forward to our next trip back here!!
Stayed 3 nights in Sep 2024

8/10 Good

Sidney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Traveled with family
Liked: Amenities
Stayed 2 nights in Sep 2024