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The Resort at Governor's Crossing

3.5 star property

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Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Fridge, microwave, oven, stovetop
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen
$265
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Place, Titanic Museum
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(49 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(27 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.4 out of 10
Very good
(15 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About this property

The Resort at Governor's Crossing

3.5-star Sevierville hotel close to Tanger Outlets
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna, and a complimentary children's club are onsite. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, The Resort at Governor's Crossing features a lazy river and a waterslide. Wireless Internet access is complimentary. This Victorian hotel also offers an indoor pool, a children's pool, and a hot tub. Onsite self parking is complimentary.

The Resort at Governor's Crossing is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Reviews

The Resort at Governor's Crossing Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1066 out of 1671 reviews
Rating 8 - Good. 361 out of 1671 reviews
Rating 6 - Okay. 141 out of 1671 reviews
Rating 4 - Poor. 56 out of 1671 reviews
Rating 2 - Terrible. 47 out of 1671 reviews

Reviews

10/10 Excellent

LaShawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. It had a fireplace in the room and a jacuzzi bathtub The resort was very kid friendly and my son loved the water park.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daydreaming

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was helpful and smiling. The waterparks were fun and the build a buddy perk was cute. They have really thought of everything here. Brought kids from early adult to toddler and they all loved it differently.
Stayed 3 nights in Jun 2025

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend family trip

Weekend family trip up to the mountains, Upon arrival the facility looked to be clean and well kept. The room was clean. Sofa bed was very uncomfortable. That’s the only complaint we had. Would return to the property.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest, perfectly clean place we have ever stayed. Condo was roomy with nice beds and tvs. Everything was top notch and was convenient to everything. A++
Stayed 5 nights in Jun 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Vicki

Traveled with family
Liked: Cleanliness, staff & service
We got in at 5pm and the water park was closed due to lightening. (Totally understandable.) We were going to use the water park the next day but we had to check out by 10 and there were no showers to use before leaving if we decided to go to the water park. So we skipped it altogether. Definitely would not have stayed here if it weren’t for the water park plans. Hotel was fine but beds were not great and pull out couch was awful.
Stayed 1 night in Jun 2025

10/10 Excellent

Rana

Stayed 8 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great! The staff was super friendly, accommodating, answered questions with ease and were informative from the start! The room was extremely clean and neat. The inside pool area features a shallow “baby” pool, a regular pool and 2 water slides. That was very nice for the rainy days.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at the resort within the last year and it was just as amazing as the first time! Lots of activities for kids throughout the day (craft time, Mario Kart gaming, build a buddy, butterfly house exhibit outside, etc.) and Jackie was so outgoing and positive at every event we attended that she deserves a special shout out! The 2 playgrounds, amazing outdoor waterpark for kids, and indoor smaller waterpark for inclement weather make this hotel an absolute win for my kids, ages 5 and 2. My kids especially enjoyed the free poolside popsicles during "Popsicle Patrol" at 2 pm daily. Traveling with kids it is so convenient to have a full kitchen and table with chairs for dining with a family. Housekeeping came daily and were so friendly and accommodating to whatever needs you had. My kids absolutely LOVED the bunk beds!! Also, having a washer and dryer in your hotel room was so nice for washing clothes mid- vacation and drying out bathing suits each day. We are already planning our next trip to the resort to hopefully stay during their fall harvest fest or during their winter Christmas celebration. I 100% recommend staying here and giving your family the BEST vacation in the Smoky Mountains!!!
Part of the outdoor waterpark. Great for smaller kids.
Butterfly house during the summer
Butterfly house during the summer
Pirate ship playground
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping!
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ilir

Liked: Cleanliness, property conditions & facilities
Great customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for Kids

This place was wonderful for our kids. The water activities were excellent. There were so many activities for the kids to do. We loved our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Shantell

Stayed 2 nights in Jun 2025

8/10 Good

Matt

Stayed 6 nights in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We wete on the 4th floor and our ac unit was enclosed on the balcony. The bexroom was next to it and it made a loud noise while running. There were birds building a nest on the balcony as well so each morning there would be twigs and other nest material on the deck. Thr room was good and overall we had a good time.
Stayed 4 nights in Jun 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda, Murfreesboro

Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a good time and it was a very nice place to stay. The only downfall was parking when the lot got full
Stayed 3 nights in May 2025

10/10 Excellent

Thaddeus, FAYETTEVILLE

Traveled with family
Liked: Amenities
Great property, staff and location.
Stayed 4 nights in Jun 2025