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Townsend Gateway Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Townsend Gateway Inn

Terrace/patio
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Fridge, microwave, coffee/tea maker
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
8270 State Hwy 73, Townsend, TN, 37882
  • River Rage Go-Kart Track
    3 min walk
  • Great Smoky Mountains Heritage Center
    9 min walk
  • Carriage House Restaurant
    5 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    33 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

  • 315 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

  • 640 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

  • 487 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

  • 419 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

  • 599 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

  • 292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

  • 292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Cades Cove Inn

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1002)
The price is $68
per night
$78 total
includes taxes & fees
Jan 6 - Jan 7
Best Western Cades Cove Inn

About this property

Townsend Gateway Inn

Townsend motel close to Great Smoky Mountains National Park
Along with a seasonal outdoor pool, this smoke-free motel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center and a meeting room. This business-friendly motel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Townsend Gateway Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Up to 45 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 988 reviews" "
Rating 8 - Good. 228 out of 988 reviews" "
Rating 6 - Okay. 37 out of 988 reviews" "
Rating 4 - Poor. 14 out of 988 reviews" "
Rating 2 - Terrible. 4 out of 988 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Nickole

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed one night here before going to Cades Cove. The staff were great, but the facilities are a bit old for what you pay. The bed was not super comfortable and the air conditioner made a screeching sound all night. The place is super convenient to the national park and I’m sure it would be great if they did a little upgrade and modernization.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and plenty of space for 2 people.
Stayed 1 night in Sep 2024

8/10 Good

Lisa, Alexandria

Stayed 1 night in Aug 2024

10/10 Excellent

Dr S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious motel. Clean with spacious room. Located close to the park entrance. Nice touch was a goodie bag of snacks. Would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was excellent. Very close to my event
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zachariah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but well kept and clean. Nice big rooms and comphy beds. Doesn't have aminities like breakfast or other chain hotel perks. Great place to stay and sleep. Has an outdoor fire pit and pool. Staff was super friendly and helpful will definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very clean, off the beaten path hotel. Staff were very helpful and friendly. The atmosphere was very laid back and welcoming. The pool was crystal clear. The patio and playground area were a very added bonus. Loved this hotel! Will definitely go back!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I have been coming to the smokies at least once a year since 2021. This is the most pleasant stay we’ve had. I can’t say enough about how great the Townsend Gateway inn was. They greeted my dog at check in with a biscuit so he also sends a five star review. We stayed in cottage 1 and can’t wait to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
I got the best night sleep that I have had in a long time I wanted to take the bed home with me
Stayed 1 night in Aug 2024

4/10 Poor

Lynn

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room air conditioner was noisy, leaked water all night long and never made it down to 69 degrees. Morning staff was indifferent about it and our experience saying they’d fix it. Bedding was not very nice, room needed a deep cleaning- especially bathroom. Close to park entrance, there are other motels that are probably equivalent that are closer. Be aware that one person’s 5 star is another’s 2-3.
Stayed 1 night in Aug 2024

10/10 Excellent

Roxie

Traveled with family
Liked: Property conditions & facilities
The room was clean and comfortable. The area was beautiful. Highly recommend the area to friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable bed. Small hotel. Only complaint was that the AC unit was pretty loud and ran nonstop throughout the night
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who worked on the office were very nice and always helpful. The rooms were very clean. Its the perfect area and location. Easy access to Cades Cove, Gatlinburg & Pigeon Forge.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy staying here when we visit the smoky mts!
This was our second time staying in this motel and we plan to stay again next year! Really nice place to stay in townsend. Owners are very nice, the rooms are big, clean and comfortable. The view is nice, we love the rocking chairs outside of the rooms. We enjoy the large outdoor pool and the patio area with bags where our family can hang out when we have some downtime. It is simple to get in and out of the room as we can park right in front of our room door. The gift bags are so nice! They really make us feel welcome. We also enjoy staying in townsend because it truly is the quiet side of the smoky mountains. However, it is not too far from gatlinburg, if you did want to visit the busy side. Townsend isn't too far from cades cove, the sinks, laurel falls etc. Lots to do and see nearby. This year we decided to try the river rats tubing adventure. This is located in townsend and was a lot of fun. We went with the relaxed outpost with less rapids.
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely re-done motor inn!
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and out of the way.
Stayed 4 nights in Jul 2024

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024