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Townsend Gateway Inn

2.0 star property

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Terrace/patio
Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Living room | 32-inch flat-screen TV with satellite channels, TV
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
8270 State Hwy 73, Townsend, TN, 37882
  • Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Townsend Visitor Center
    ‪19 min walk‬
  • Dark Island Swinging Bridge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

  • 315 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

  • 640 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

  • 487 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

  • 419 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

  • 599 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

  • 292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

  • 292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Townsend Gateway Inn

Townsend motel close to Great Smoky Mountains National Park
This smoke-free motel features a seasonal outdoor pool, a meeting room, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Townsend Gateway Inn features a seasonal outdoor pool, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Townsend motel also offers tour/ticket assistance, a garden, and a picnic area. Complimentary self parking is available on site.

Townsend Gateway Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Up to 45 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Love it here- could use new mattresses
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

If I could give 6 stars I would. The location, the people, the cleanliness, the service... All of them are excellent. I would come back in a heartbeat.
Stayed 1 night in Feb 2025

10/10 Excellent

Shaley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

We love this place! It's our go-to when we visit the Smokies.
Stayed 3 nights in Nov 2024

10/10 Excellent

Russell, DENVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great old-school motor lodge with big rooms and a beautiful furnishings. And the price was very good.
Stayed 1 night in Dec 2024

6/10 Okay

Theresa

Stayed 2 nights in Nov 2024

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little place. Definitely will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leisure

Good trip
Stayed 3 nights in Nov 2024

8/10 Good

Melony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a clean quiet motel. My only recommendation is to replace the pillows.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Liked: Amenities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet side mental health day

Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it is an older style facility, it is nicely furnished and very clean. The staff was very friendly and efficient, and the goody bag of assorted snacks was a nice touch.
Stayed 1 night in Nov 2024

8/10 Good

Jeffery

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service

Nice place

It's a nice place to stay
Stayed 2 nights in Oct 2024

6/10 Okay

Alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at this quaint motel. They are responsive to your needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! It is simple, very clean, very comfy bed with all the amenities you need for a comfortable stay! Definitely would stay here again!
Stayed 1 night in Oct 2024

6/10 Okay

Shelly

Traveled with family
Liked: Cleanliness, staff & service
Liked the location. The wheelchair ramp was very steep. My older daughter had to push my younger daughter up and down the ramp because it was to steep for me to do it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain Getaway

Everything was great, except for the bed. Too firm for my back. But we enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very helpful. Facility was spotless. Great location.
Stayed 3 nights in Sep 2024