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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Courtyard
Point of interest
1 bedroom, in-room safe, iron/ironing board, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
$159
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
190 Gists Creek Road, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪4 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(48 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star Sevierville resort connected to the convention center, steps from Wilderness at the Smokies
This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Wilderness at the Smokies - Stone Hill Lodge features a lazy river and a waterslide. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 4 bars/lounges.

Event facilities measuring 200000 square feet (18580 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Onsite self parking is complimentary.

Wilderness at the Smokies - Stone Hill Lodge has designated areas for smoking.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (200,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1699 out of 2938 reviews
Rating 8 - Good. 617 out of 2938 reviews
Rating 6 - Okay. 320 out of 2938 reviews
Rating 4 - Poor. 165 out of 2938 reviews
Rating 2 - Terrible. 137 out of 2938 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Wilderness at the Smokies Stone Hill Lodge in Servierville. The property is beautiful and the staff is excellent. We did encounter a few problems. First they need more handicapped rooms. But two, the rooms with 2 queens need to have higher toilets in the bathroom! They sit way too low especially for the older adults. In fact, my handicapped husband could not get up from that toilet and we had to call for help with was extremely embarrassing to my husband. You really also need to have toilet risers,(not the ones that fit in the toilet, but is over the toilet with arms attached. Okay for the excellent part. I want to recognize and thank so very much for all their help, is the lifeguards and first aid staff, Zachery, Kolby and another who I don’t know his name, but Zachary should know. These young men did a fantastic job with helping my husband. Zachary and the other young man, helped my husband get into the lazy river using the lift. Somehow my husband lost his footing and start to go under. I panicked but they jumped in and made sure he was safe and ok. I can’t thank them enough. Then that evening is when my husband could not get up off the low toilet and it was Zachary and Kolby who came to his rescue! All 3 of these guys deserve a raise and the biggest recognition you can give them them! Thank you to all 3 of these men you are truly life savers!
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Would not do again

Ended up in another building had to use a shuttle which filled up quickly
Stayed 3 nights in Jul 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible uncleanliness

I had to change rooms 3 times due to hair being on sheets and uncleanliness. I was very disappointed. Don’t know if I will bring going back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Stayed 2 nights in Jul 2025

10/10 Excellent

Cora

Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort is great for kids!! Love that the pools are just the right height for kids to go in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and great staff was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Jo

Stayed 1 night in Jul 2025

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Neme

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed the hot tub, lazy river and water slides in all the water parks. The shuttle buses were always on time and food was exceptionally good! We will definitely visit again!
Stayed 5 nights in Jul 2025

10/10 Excellent

ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

christian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Worst time here and we’ve been coming for 10 yrs

Couldn’t get room services, couldn’t have someone wait our table we had to leave the hotel to get food.
Stayed 3 nights in Jul 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alisha, Point pleasant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 3 nights. We had the best time going to each water park. They also had great food options and variety. We got Starbucks each morning and they had good options for food in the morning. I will recommend this hotel to anyone who wants to visit the Seirverville/Pigeon Forge area.
Stayed 4 nights in Jul 2025

2/10 Terrible

Efren

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty. The fridge was so dirty we couldn't use it. There was no toilet paper. The sink was broken. The repair man came at 11:45 pm when we were in bed to fix it.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the new upgrades at Stonehill Lodge and waterpark
Stayed 2 nights in Jul 2025

8/10 Good

Ella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves this place, we stay here any chance we get! When you have a family this is the place to go to for all around fun. You get there and park and they have everything you need to have a great family experience. They offer transportation to and from the different pool areas, even the large water park across the street (and depending on what time of year you go sometimes you even get free passes to this location, and if not it's very discounted). Everything you need is right there you never have to leave, but if you do there's restaurants close by and shopping. Honestly you really never run out of things to do. Can't wait till our next trip! The value is great too!
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Tomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property
Stayed 1 night in Jul 2025

10/10 Excellent

Lotfy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Zoelee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well maintained property. Staff were friendly and helpful. My kids really enjoyed the stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for the family especially with kids.
Stayed 3 nights in Jul 2025