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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Sturdy stone pillars support the building's curved roof, offering a contemporary look.
Experience the serene atmosphere of this hotel, surrounded by a naturalistic water feature and lush greenery.
Experience the thrill of our water park with multiple slides and a lazy river, set amidst lush greenery and majestic mountains.
Relax in a spacious room with a large bed, flat-screen TV, and scenic outdoor views.
Relax in a cozy outdoor setting with comfortable seating, a fire pit, and shade from a large umbrella.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪1 min walk‬
  • Soaky Mountain Waterpark
    ‪4 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed) | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room (2 Queen Beds with Sofabed)

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star Sevierville resort connected to the convention center, steps from Wilderness at the Smokies
This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Wilderness at the Smokies - Stone Hill Lodge features a lazy river and a waterslide. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 4 bars/lounges.

Event facilities measuring 200000 square feet (18580 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Onsite self parking is complimentary.

Wilderness at the Smokies - Stone Hill Lodge has designated areas for smoking.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (200,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1616 out of 2860 reviews
Rating 8 - Good. 617 out of 2860 reviews
Rating 6 - Okay. 315 out of 2860 reviews
Rating 4 - Poor. 169 out of 2860 reviews
Rating 2 - Terrible. 143 out of 2860 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michaela

Stayed 2 nights in Apr 2025

6/10 Okay

Heather, Georgetown

Disliked: Cleanliness
We brought our kids here for a birthday weekend. While the staff was extremely nice, our bathroom door wouldn’t shut, the sleeper sofa cover was disgusting and covered in dirt to the point we went and purchased an air mattress instead of using it, there was a dirty bandaid stuck to the bathtub,
Stayed 2 nights in Apr 2025

10/10 Excellent

Isisleydi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Ngoc

Stayed 2 nights in Mar 2025

8/10 Good

Joyce, Pickens

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room renovations were nice. Desk staff were very friendly and helpful. Parking was convenient and never had to wait long for the shuttle. An altercation upon trying to board the shuttle could have been avoided if there was a queue line . 🤔
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not as good as it use to be

I always stay at the wilderness but haven’t been in about two or more years. The he upgrades was nice however the southern hospitality that Ive grown accustomed too no longer exist. I and my family agreed to stay another night but we went to another resort for our last night. Riverstone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Destiny

We had a great trip!!
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Amelia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thebkids had an amzing time. Clean, friendly and professional. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Emilie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jeannie

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean and close to wverything
Stayed 2 nights in Apr 2025

6/10 Okay

Samjhana

Could have been more better and too pricey.
Stayed 1 night in Apr 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great fun for the family, inclusive bjt pricey
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Traveled with partner, Traveled with family
Liked: Cleanliness
Our bracelets didnt work after checking in. Had to walk all the way back to the front desk. Housekeeping knocked on our door TWICE, once at MIDNIGHT, with more towels we didnt ask for. She woke us up. The bathroom was tiny. The shower was Luke warm at best.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service, amenities
Starting with the positives, check in was a breeze and the front desk staff was great. We love all of the amenities and the ease of the wristbands. Our first day we checked in, drooped off our belongings and went off to explore. Lori at camp social was amazing. She was very helpful. When we got back we noticed a smell in the room and realized the sink was backed up with nasty water. We were able to drain the sink and go on about our evening so we left it alone. I was very disappointed in the size of the bathroom. It was near impossible to change clothes in there. If you need privacy for your party, this is not the room for you. The beds are hard as a rock and pillows are not much better. I would suggest bringing your own pillows and blanket if you need and extra because the one they will bring feels like sandpaper. We enjoyed the arcade and waterpark, but the bartender in the waterdome completely ignored us on multiple occasions. For the price, we may explore other options for our next visit.
Stayed 4 nights in Apr 2025

6/10 Okay

Heather, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
While it was a great property, despite multiple requests to have connecting rooms, the response was “we are sold out.” While that may be true, the request was to connect not add a room. The connector to both rooms was empty until after we checked in so we could have had the connecting rooms. Instead we had the unfortunate baby crying, microwaving at all hours and loud conversations throughout the night. It was not at all a relaxing trip like we hoped. Likely won’t stay here again because it doesn’t seem like they are as customer focused as I would have liked.
Stayed 2 nights in Apr 2025

8/10 Good

Todd

Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed all of the attractions and there wasn’t a long wait for anything. Over all the service was great but while at the water park there were a few staff who had gotten attitudes, but I understand it is hot and muggy in the indoor water park. Over all we had a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay and the cleanliness of the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charlesa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Charles

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2025