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Tugcan Hotel

5.0 star property

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Photo gallery for Tugcan Hotel

Front of property - evening/night
Presidential Suite | Minibar, in-room safe, desk, iron/ironing board
2 treatment rooms, massages
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Spa

Explore the area

Map
Ataturk Bulvari, No 34 Sahinbey, Gaziantep, 27010
  • Hisva Han
    ‪13 min walk‬
  • Coppersmith Bazaar
    ‪17 min walk‬
  • Gaziantep Zeugma Mosaic Museum
    ‪4 min drive‬
  • Gaziantep (GZT-Oguzeli Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite Room

Suite Room | Minibar, in-room safe, desk, iron/ironing board

Suite Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Comfort Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

  • 226 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (210)
The price is $111
per night
$125 total
includes taxes & fees
Mar 25 - Mar 26
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About this property

Tugcan Hotel

5-star hotel in Sahinbey
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Tugcan Hotel offers 186 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Gaziantep hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
In addition to a full-service spa, Tugcan Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 9 meeting rooms. This luxury hotel also offers a fitness center, a rooftop terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Tugcan Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cam Teras Restaurant - This restaurant specializes in Turkish cuisine and serves breakfast, lunch, and dinner.
Beer House - Onsite bar. Open daily.
7/27 Gece Klübü - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 7/27 Gece Klübü
  • Beer House
  • Cam Teras Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 20 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 4849

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Tugcan Hotel Gaziantep
Tugcan Gaziantep
Tugcan
Tugcan Hotel Hotel
Tugcan Hotel Gaziantep
Tugcan Hotel Hotel Gaziantep

Tugcan Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 56 out of 115 reviews
Rating 8 - Good. 37 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 6 out of 115 reviews
Rating 2 - Terrible. 5 out of 115 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aref

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed
Stayed 2 nights in Oct 2024

10/10 Excellent

Duha

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it so much, the rooms are cleaned and the staff are very polite.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecellent
An excellent hotel, good location, friendly staff. Would recommend this hotel
Stayed 3 nights in Nov 2022

10/10 Excellent

imad

Stayed 1 night in Oct 2022

10/10 Excellent

Brent

Stayed 2 nights in Aug 2022

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The hotel is lovely in a good location and the service is really good. Stayed there for 2 nights booked three rooms and the hotel accommodated to our needs. Rooms are very nice and comfortable. Would stay again only choice for this city.
Stayed 2 nights in Apr 2022

10/10 Excellent

joson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing!
The reception did not speak a word of English. They advertised that the facility has spa but they said it is closed due to Covid which is understandable but they shouldn’t have advertised it, then. Also, the suite room was just two tiny adjacent rooms without a working AC. The breakfast was very weird: they didn’t have an open buffet but also they didn’t have a clear menu as we got very different breakfasts each day. A four-star hotel with no drinks other than tea or coffee for breakfast, no English speaking staff, and no AC.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My terrible stay at Tugcan Hotel in Turkey
It was a very bad. I never had such bad experience before. It was supposed to be a five star hotel. But In fact one star is so much for it. The receptionist was very poor and impolite in communication. The were speaking just Turkish. They do not speak english and, therefore it was extremely difficult to talk with them. My first night was terrible. There was no AC working and the room was hot and humid. When I Spock to the receptionist next day, she was very rode and said this is the situation and I can not do any thing for you. My situation only got sorted out by some how after I spoke with the manager. And eventually solved by offering me a suit where I discovered later on that the suit was very old with old furniture, old decoration and old bed. They supposed to provide us with complementary tea and coffee every day during our stay which never happened even after I told the room service and the reception about it. This was the third time of my stay in the hotel and supposed to get serviced better than this. My over all rating is zero out of 10.
Stayed 19 nights in Nov 2019

10/10 Excellent

Omar, Istanbul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toiliteres were so nice .. the room was so clean and cosy .. i faced one problem thiugh. Although my booking eas with breakfast i was told that i have to pay for my breakfast as an extra service .. so i didnt have breakfast brcause i was in a hurry anyway
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel and rooftop restaurant
I enjoyed staying at this hotel. It is well located near the museum and parks. The service was good, rare to find an English speaker at the front desk. The spa was nice. The food and the views at the rooftop restaurant were superb.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was clean, service was good, rooftop restaurant had the best view in town and the sauna was great!
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
It is in a central location and the rooms are clean.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Tim, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Was expecting air-con, but there was no air-con
I was only at the hotel to sleep a few hours, so didn’t see the whole thing. Felt a bit older in real life than in the pictures. Staff super helpful tho. Organised my taxi from the airport. Lovely people.
Stayed 1 night in Sep 2018

6/10 Okay

Taner, Oregon

Liked: Cleanliness
Disliked: Property conditions & facilities
When we arrived and provided our name, they were not able to locate my reservation. They asked me from where I did it, and I need to explicitly say that it is from Expedia. It was clear that they gave the rooms that were reserved for us to other people and had to come up with 2 other rooms to accommodate us and out check in was delayed. The WIFI here was so unreliable during our stay and it was such a big inconvenience considering that we were all from out of country and did not have a good data coverage with our phones. The other facilities were not very impressive either, so overall experience with Tugcan hotel was like 3-stars at best.
Stayed 2 nights in Aug 2018

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and value for money
Excellent location and value for money.
Stayed 1 night in Jul 2018

8/10 Good

Ala

Liked: Cleanliness, staff & service, property conditions & facilities
all in all
It was good all in all. I would stay tgere again and i have stayed there before. The bed was not very comfortable as i recall it.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Amazing breakfast and very nice hotel close to the city, friendly staffs specially the manager he is very good person and very professional to help us with everything.
Stayed 1 night in Mar 2018

10/10 Excellent

SAFAK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel ve temiz bir otel. Konforlu, merkezi konumda. Personeli kibar.
Stayed 1 night in Nov 2024

10/10 Excellent

Halil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

ALPER

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
SIGARA kokusu cekmek icin super bir otel rezil
Stayed 3 nights in Nov 2024