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Clean and well maintained . Perfect continental Breakfast. Easy access

This is a very nice hotel with outstanding staff. Some rates include breakfast, which was quite good. The location is ideal for those arriving by car, less so for those on foot.

We had a great stay, room was a good size and was clean. Bed was comfortable and cooked breakfast was good. Issue with a loose tap was fixed promptly.

Slightly old-fashioned, but since Queen Victoria spent six nights here, that added to the charm. Great food and super helpful staff

Amazing place, very very nice

The reason I have given poor ratings is mainly because of the bathroom shower. It was set at a high temparature and the dial/knob was not working so we literally had to take a shower in scalding water. We complained on the day we checked in and a manager came to look but he was least bothered. He tried turning the knob once or twice and then said this is how it's going to be. We did complain about this at check out next morning but the staff were not bothered, just said sorry.