2/10 Terrible
Kevin
Sep 26, 2024
Disliked: Cleanliness, staff & service
Worst Hotel Stay from 2024
What a shocker of a hotel. It started with our arrival at Siargao airport. We ordered a private car pick-up through the hotel, it did not arrive so instead of a 45 minute private ride we had to endure a 1 hour 15 minute tourist bus ride. Upon arrival the hotel at 7:15am (we had already booked the previous night as we knew we would arrive early) we had to wait 15 minutes while our room was prepared. The room was prepaid some 3 weeks earlier. Asked to speak to the Manager - No show, so I assume their is no Manager for this hotel. Once we got to the room, my partner went for a lay down in the bed, only to be scratching from bed mites after 10 minutes. It took the hotel staff another hour before they came to change the bedding. I was going to have a drink of water from their service water jug, but it smelt putrid like it was sewage water. I had to do 3 hours office work while I was there, but alas NO desk to use my computer, so I had to go to the hotel restaurant to find a table to do my work. An assumption was made as we were paying 14,000 peso per night for the stay, that the room would have a TV, radio or some form on entertainment, but no such device. To put this in perspective, I stay at the Dusit Thani Club Room in Manila for 10,000 peso per night which includes access to the club lounge and fully furnished room. Last night of our stay, was woken at 1:15 am by drunken guest on the grass area outside our room. Can't go on as I have run out of charatcters for this review.
Kevin
Stayed 4 nights in Sep 2024