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Casa Rafael Business Inn

Property class: 3

Choose dates to view prices

Photo gallery for Casa Rafael Business Inn

A modern hotel interior with a glass railing, wooden ceiling, and a clean, polished floor.
A reception desk with a wooden wall and a sign that reads "Café Aida".
A modern hotel lobby with a high ceiling, a glass atrium, and a seating area with wicker furniture.
A modern building with a glass facade, a visible entrance, and a sign reading "Rafael".
A reception area with a reception desk, wicker furniture, and a wall with palm tree patterns.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Room service
The current price is $35
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
16 South Osmeña Avenue, Barangay Dadiangas South, General Santos, 9500
  • Place, Plaza Heneral Santos
    ‪8 min walk‬
  • Place, Notre Dame of Dadiangas University
    ‪12 min walk‬
  • Place, KCC Mall of Gensan
    ‪20 min walk‬
  • Airport, General Santos (GES)
    ‪22 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a wall-mounted light fixture.

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two single beds, a wooden headboard, a bedside table with a telephone, and a wall-mounted radiator.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Casa Rafael Business Inn

3-star General Santos hotel with free in-room WiFi
Along with a business center, this hotel has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Casa Rafael Business Inn offers 26 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. This General Santos hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. This General Santos hotel also offers concierge services, room service (during limited hours), and a front-desk safe. Onsite self parking is complimentary.

Casa Rafael Business Inn has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Rafael Business Inn General Santos
Casa Rafael Business Inn
Casa Rafael Business General Santos
Casa Rafael Business
Casa Rafael Business Inn Hotel
Casa Rafael Business Inn General Santos
Casa Rafael Business Inn Hotel General Santos

Casa Rafael Business Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 8 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Marie Toni Joy

Liked: Cleanliness
value for money
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Scott

Disliked: Staff & service, amenities, property conditions & facilities
Room was way too small
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not here again

The room was tiny, no view, no windows, furnishings were old, the bed squeaked horribly. We decided to drive home late at night instead of staying.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Genelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No tissue in the toilet, noisy air condition. Smells like mold. Mirror is had a red spot. There's a bug or mosquitoes flying in the toilet so I had to close the door.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Walking distance to my work
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed an affordable hotel room in GenSan and found Casa Rafael on Hotels.com. Sure the room's small but I can live with that for 3 or 4 more days ! It's clean, the A/C works great, and the staff's really friendly and willing to help ! In the future should I ever need a hotel in GenSan, I'll definitely stay here again !
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited choices for the breakfast meals.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness but the AC is not cold enough.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Ray Anthony

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor physical facilities offset by nice staff.

Pillows were so thin. They were probably thick when new and got thin from overuse. Badly need replacement. Towels were overly used and washed. Also badly need replacement. Sink faucet was leaking when opened, causing water to overflow on the floor. The cartridge probably needed replacement as well. The shower area did not have either a glass enclosure or at least a shower curtain. So when I showered, the toilet area got wet. It took a bit of time for warm water to flow out from the shower head. While the toilet had a manual bidet, water pressure was so weak which made it useless. Bed made a creaking and annoying noise. No night lamp was provided. Air conditioning was adequate. Staff was nice, courteous and accommodating, Breakfast of fried rice, fried smoked boneless milkfish, banana and coffee was good.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from SM. Building is new
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Xrj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Till next time

Casa rafael has a good accommodation and accessible thank you.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay again.

The room was very clean and organized and the bathroom was spacious and clean and tidy. The bed was very comfortable and the staff were very friendly and courteous. I would definitely recommend it and stay there again it was close to the shopping malls and downtown and very cheap with fares and free breakfast in the morning.
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Jane

Liked: Property conditions & facilities
Disliked: Staff & service
Lack of staff and the guard is always asking where are we going every time we enter the establishment. Like HELLO? We're guest here!
Verified review

6/10 Okay

Jane

Disliked: Cleanliness, staff & service, room comfort

Hotel is good but lack of staff.

Upon checking-in the staff gave us a room however the room that they provided to has someone is still using it. So they gave us another room. Every time I enter the establishment the guard keep asking me where do I go. I stayed at the hotel for 2 days and its very inappropriate to ask a guest every time they enter. The front desk of the hotel is also the one who check the room for us and also prepared the breakfast. We are the other staff? How can they accommodate every guest's if only one person are doing everything?
Verified review

4/10 Poor

Adel

Liked: Cleanliness
Disliked: Staff & service, room comfort

Non comfortable

It was non comfortable the room very very smallthe bed very bad non comfortable the shower with out hot water
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Internet is a bit slow
Verified review

6/10 Okay

Tek Sim

Liked: Cleanliness
Room is clean but the room set up is not ok. The bathroom is facing the bed and the bathroom switch is on the headboard
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Clean Hotel in General Santos City

This hotel is very clean and very good. The only thing which is not good in this hotel is their bed which is kinda not comfy.
Verified review

6/10 Okay

Ana Celina

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and new.

I would suggest that the only thing lacking was a 24 hour room service because there were no restaurant nearby.
Verified review

8/10 Good

Ariel

Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Clement

Stayed 5 nights in Jul 2024
Verified review

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Verified review

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020