Grand Summit Hotel General Santos

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Summit Hotel General Santos

Check-in/check-out kiosk
Outdoor pool
Front of property - evening/night
Banquet hall
Banquet hall

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Honorio Arriola St. cor. Arradaza St., Brgy. Lagao, General Santos, Soccsksargen, 9500
  • Robinsons Place Gensan
    3 min walk
  • KCC Mall of Gensan
    5 min walk
  • Giacomino's Pizza
    4 min walk
  • General Santos (GES)
    35 min drive

Room options

Deluxe Double Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Odi Suite Room

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Morrow Suite Room

  • 1141 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Summit Hotel General Santos

4-star General Santos hotel walkable to Robinsons Place Gensan
Along with a full-service spa, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Grand Summit Hotel General Santos offers 102 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
In addition to a full-service spa, Grand Summit Hotel General Santos features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a casino, a children's pool, and spa services. Onsite self parking is complimentary.

Grand Summit Hotel General Santos is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Grand Summit Hotel General Santos has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 600 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Casino
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1500.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 600 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Summit General Santos
Grand Summit Hotel General Santos Hotel
Grand Summit Hotel General Santos General Santos
Grand Summit Hotel General Santos Hotel General Santos

Grand Summit Hotel General Santos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Johnny

Liked: Staff & service
Refund issue. Theirs is no way you get a refund if you decided to check out early. It’s very unlikely and that’s the way it is as I was told. So if you book for a week or months make sure you have to stay there until you check out unless you’re billionaire and not worry about much of your few spending dollars.
Stayed 3 nights in Sep 2024

10/10 Excellent

rodemia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my birthday at the hotel for 2 nights and the staff surprise me with a cake and serenade 2x @ breakfast and dinner , they sent another cake in my room . Such a sweet gesture . They went above and beyond ! It’s my home while in General Santos . Thank you !
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property it was beautiful and the service was amazing.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ranje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Melody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.
Stayed 1 night in Jul 2024

10/10 Excellent

Ethylene

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and very friendly and accomodating staff. We will recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Fernell, Porter Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in May 2024

10/10 Excellent

Carlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Criselda

Stayed 2 nights in Mar 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is excellent. Everyone in the staff are very helpful. Rooms are nice, large and clean. I would recommend this hotel to anyone and would recommend it to anyone planning to stay in General Santos City
Stayed 5 nights in Feb 2024

2/10 Terrible

Rosemary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone unauthorized stupid hacker who used my credit card beware of those 2 travelers who check in last January 15-17 Catch them They are responsible to pay the bills they used for accommodation in your hotel. I already filed the dispute to whoever they are.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the Robinson mall where the have the customs office
Stayed 1 night in Nov 2023

6/10 Okay

Joselyn

Business traveler
Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.
Stayed 1 night in Nov 2023

10/10 Excellent

Ariffin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt the best hotel in General Santos
Stayed 3 nights in Nov 2023

10/10 Excellent

Jaren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I ever had!
Stayed 8 nights in Oct 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Their AC is weak. Couldn't achieve 18deg Celsius. I was moved to a different room but the temp still doesn't go below 20deg even at 4am.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gener

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lavatory is too far to each, not standard. Also, the coffee sachet and creamer sachet are so hard to open.
Stayed 2 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and one staff member in particular is the best there is.
Stayed 1 night in Jul 2023

10/10 Excellent

Opiso

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Michael, Lutz

Liked: Cleanliness, staff & service
When asked for a taxi doorman said there were none but did not offer a solution or help. Only when i went to front desk did they order a taxi.
Stayed 2 nights in Feb 2023

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I ask the hiusekeeping lady if she can give me some wash cloth because they don't have any in my room and she said yes, but haven't got any til I check out😑 but other than that it was a good stay..
Stayed 2 nights in Feb 2023

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place with kitchen staff needs training.
Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.
Stayed 1 night in Aug 2022

6/10 Okay

Curtis

Liked: Cleanliness, property conditions & facilities, room comfort
Not great, Not bad
Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.
Stayed 2 nights in May 2022