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Phela Grande Hotel

3.0 star property

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Photo gallery for Phela Grande Hotel

Dining
Interior entrance
Property amenity
Lobby sitting area
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
Magsaysay Avenue, General Santos, 9500
  • Place, General Santos City Museum
    ‪7 min walk‬
  • Place, Notre Dame of Dadiangas University
    ‪13 min walk‬
  • Place, KCC Mall of Gensan
    ‪3 min drive‬
  • Airport, General Santos (GES)
    ‪14 min drive‬

Room options

View all photos for Matrimonial Deluxe

Matrimonial Deluxe | In-room safe, desk, free WiFi

Matrimonial Deluxe

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Family for 3

Standard Family for 3 | In-room safe, desk, free WiFi

Standard Family for 3

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family for 3

Deluxe Family for 3 | In-room safe, desk, free WiFi

Deluxe Family for 3

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Matrimonial Standard

Matrimonial Standard | In-room safe, desk, free WiFi

Matrimonial Standard

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Phela Grande Hotel

3-star General Santos hotel with coffee shop/cafe
Along with a coffee shop/cafe, this hotel has a business center and dry cleaning. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Phela Grande Hotel offers 58 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Complimentary self parking is available on site.

Phela Grande Hotel has designated areas for smoking.

Eduardo - This café specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Eduardo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Phela Grande Hotel General Santos
Phela Grande General Santos
Phela Grande
Phela Grande Hotel Hotel
Phela Grande Hotel General Santos
Phela Grande Hotel Hotel General Santos

Phela Grande Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019

4/10 Poor

harryplaza

Traveled with partner
Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019

8/10 Good

ROD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Side trip to Gen San

Staff were very friendly and accommodating. Hotel is near the city park, church and seaside

8/10 Good

Dave B, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, Clean, friendly place to stay

Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切なサービス

ジェネラルサントス市老舗のホテルだけあって、セキュリティもしっかりしており、落ちついた雰囲気が気にいった。スタッフも、なにかと親切だった。わたしは空港で「迎」を捕まえ損ねたが、空港への送迎サービスもあり、心憎いサービスも素晴らしい。