*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between October 20 and November 30.
Property Features
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. The horizon suites and arcade features a full-service spa. For a surcharge, a shuttle from the airport to the hotel at scheduled times is offered to guests. This General Santos hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking is available on site.
The horizon suites and arcade has designated areas for smoking.
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Airport transportation - pickup (surcharge)
- Hair salon
- Number of restaurants - 1
- Full-service spa
- Conference center
- Snack bar/deli
- Designated smoking areas
- 24-hour front desk
- Reception hall
- Vending machine
- Total number of rooms - 32
- Television in common areas
- Free self parking
- Free WiFi
- Number of coffee shops/cafes - 1
- Garden
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
Room Amenities
The horizon suites and arcade offers 32 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LED televisions come with cable channels. Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- Iron/ironing board (on request)
- Free bottled water
- Bidet
- Shower only
- Cable TV service
- Free WiFi
- TV size measurement: inch
- LED TV
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- In-room dining only
- Number of beds 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Ellis Coffee City - This coffee shop specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.
Spa Services
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
Hotel Policies
Fees
Optional extras
- Airport shuttle fee: PHP 500 per person
- Airport shuttle fee per child: PHP 300 (from 6 to 13 years old)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash, mobile payments, and GCash.
Property is cleaned with disinfectant
Mobile payments
Debit cards not accepted
GCash
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Commonly-touched surfaces are cleaned with disinfectant
Cash deposit required
Property confirms they are implementing guest safety measures
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Set meals are served in guestrooms only (no menus or public dining).
Hotel Names
- Ellis Arcade Hotel General Santos
- Ellis Arcade Hotel
- Ellis Arcade General Santos
- Ellis Arcade
- The horizon suites and arcade Hotel
- The horizon suites and arcade General Santos
- The horizon suites and arcade Hotel General Santos
Hotel Reviews
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