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9Hotel Paquis

3.5 star property

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Photo gallery for 9Hotel Paquis

Indoor pool
Reception
1 bedroom, in-room safe, blackout drapes, soundproofing
Suite Helvetia | 1 bedroom, in-room safe, blackout drapes, soundproofing
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Air conditioning
$202
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
31 Rue De Berne, Geneva, GE, 1201
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Classic Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Classic Room

8.6 out of 10
Excellent
(41 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room

8.4 out of 10
Very good
(7 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Club Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, blackout drapes, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Helvetia

1 bedroom, in-room safe, blackout drapes, soundproofing

Suite Helvetia

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

1 bedroom, in-room safe, blackout drapes, soundproofing

Family Room, 2 Bedrooms

  • 247 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Geneva

1 bedroom, in-room safe, blackout drapes, soundproofing

Suite Geneva

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

9Hotel Paquis

3.5-star hotel in Geneva City Centre
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
9Hotel Paquis offers 56 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, 9Hotel Paquis provides a hot tub, a sauna, and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Geneva hotel also offers a library, multilingual staff, and laundry facilities.

9Hotel Paquis is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 18 for adults and CHF 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Coworking space

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CHF 200 per stay
  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-453,751,271

We should mention

Pool access available from 6:00 PM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Windsor Geneva
Windsor Geneva
9 Hotel Paquis Geneva
9 Paquis Geneva
9HOTEL PAQUIS Hotel Geneva
9HOTEL PAQUIS Hotel
9HOTEL PAQUIS Geneva
9 Hotel Paquis
9HOTEL PAQUIS Hotel
9HOTEL PAQUIS Geneva
9HOTEL PAQUIS Hotel Geneva

9Hotel Paquis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 840 reviews
Rating 8 - Good. 308 out of 840 reviews
Rating 6 - Okay. 88 out of 840 reviews
Rating 4 - Poor. 32 out of 840 reviews
Rating 2 - Terrible. 18 out of 840 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, just steps from everything you need

Really nice surprise in the heart of Paquis (next to the beloved Parfums de Beyrouth) and a quick walk from the train station. Stayed for a night while transiting to the alps and was comfortable, clean, and close to everything I needed. The pool was very warm (I usually find hotel pools way too cold for my liking) and the hot tub and sauna were lovely, and empty in the evening - open late (10pm I believe). Will definitely book again next time I'm in town.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Amenities
Breakfast is alright but the rooms and building are lovely
Stayed 1 night in Aug 2025

8/10 Good

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good and the accommodation is comfortable. There were many restaurants around from different nationalities but nothing traditional from Switzerland.
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

MERI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything A lot restaurants near by Very short Walk for all attractions very good hotel itself Just I do not like street where hotel located. During the day fine. But if you to hotel after 9 pm street fill out women who sold themself for me a little even scare Also in the morning before 8am street so dirty
Stayed 5 nights in Jul 2025

4/10 Poor

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jarrod

Stayed 2 nights in Jun 2025

2/10 Terrible

Rick

Traveled with family
Disliked: Property conditions & facilities

Avoid if you have a family

Hotels.com ratings gave this hotel a 9. The rooms are so small you can barely move without hitting something. None of the USB charging ports work, but the worst part was the hotel was in the middle of downtown Geneva Red District which was very uncomfortable for a family to go in and out of this area. THIS IS NOT A FAMILY FRIENDLY HOTEL!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern feel to the hotel, great air con. Room very well appointed and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

William

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a very economical place to stay. If you're staying for a conference at Palexpo, it's super convenient; train pickup is around the corner.
Stayed 5 nights in Jun 2025

6/10 Okay

Anette

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Spacious and nicely decorated rooms although a tad outdated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the different restaurants surrounding the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Annapurna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking distance to train station and flix bus station.
Stayed 1 night in Jun 2025

2/10 Terrible

Fergus

Stayed 1 night in Jun 2025

10/10 Excellent

Tuck

Stayed 5 nights in May 2025

10/10 Excellent

Daniel, Northport

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, central location and very easy to train station. Very clean room and sound isolation very good Staff very helpful and check in and out efficient
Stayed 2 nights in May 2025

8/10 Good

Orlando F

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Stayed 3 nights in Apr 2025

6/10 Okay

YING XIA

Traveled with family
Liked: Cleanliness
The room is super small - no space to unpack my luggage.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness

VIP platinum not worth it

Not sure VIP properties is worth it, as a platinum member I should be offered a room upgrade and free beverage, no room upgrade was offered even though I saw on the website there was rooms available, I had to ask for the beverage and wasn’t offered it. The hotel itself is just a stroll from the train station, room was small but comfortable, the area around the hotel didn’t look great!
Stayed 1 night in May 2025

6/10 Okay

Julia

Traveled with partner
“The room is quite small, with the sink positioned in the middle, leaving no space to place your toiletries. The toilet and shower are in separate areas, each enclosed with a glass door.”
Stayed 2 nights in May 2025

2/10 Terrible

Rosanna

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The pool was the only positive of this place. The rooms are too small. The bathrooms are basically in the room and the light turns on automatically, so it is bright for anyone else in the room. Each morning we looked out our window to see police with someone getting arrested or a lady with a bloody face. Our 1.5 year old cried for about 8-10 minutes when trying to sleep one night, and someone made a complaint. So front desk thought it was ok to CALL the room after 9pm to ask if we needed help. Our baby just finally almost fell asleep but then woke after the call again. Walls are thin, you can hear doors slam for neighbors. I would never recommend this place.
Stayed 2 nights in May 2025