citizenM Geneva

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Geneva

Building design
Property entrance
Point of interest
King Room - Lake View | Premium bedding, pillowtop beds, in-room safe, desk
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • City Center Shopping Area
    ‪1 min walk‬
  • Rue du Rhône
    ‪4 min walk‬
  • Saint-Pierre Cathedral
    ‪6 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪28 min drive‬

Room options

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

King Room

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Geneva

4-star Geneva hotel, connected to a rail/subway station in Geneva City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and a front-desk safe.

CitizenM Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 712 reviews" "
Rating 8 - Good. 158 out of 712 reviews" "
Rating 6 - Okay. 29 out of 712 reviews" "
Rating 4 - Poor. 20 out of 712 reviews" "
Rating 2 - Terrible. 14 out of 712 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abraham, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated room and common areas in modern Swiss touch.
Stayed 1 night in Oct 2024

8/10 Good

EON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel, great location
Stayed 1 night in Oct 2024

8/10 Good

constance

Liked: Cleanliness, property conditions & facilities, room comfort
Small room but nice
Small rooms but good location - didn't meet any staff as all self service
Stayed 1 night in Oct 2024

10/10 Excellent

Ying

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in this hotel. It is located in the center of Geneva and very convenient to do sightseeing and shopping. Besides, the hotel has the best shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, the room was stuffy a window would of been helpful. But we had a great stay. We would return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rose, IRVINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Ann

Liked: Staff & service, property conditions & facilities
Enjoyed staying there
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. It has an ultramodern vibe (eg, all lights/blinds/media in room controlled via iPad) and the service is excellent. The rooms are the usual size but have been designed with a clever IKEA-like savoir faire to give a sense of roominess. Lovely area of town. Breakfast is superb - just the usual offerings, but tasty and very high quality.
Stayed 1 night in Oct 2024

8/10 Good

Ravinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in a central location. Convenient to shopping, dining and transportation. Walkable to Lake Geneva. Staff was great and very courteous especially Katalina. Rooms could be bigger but that’s expected in Europe. Must stay and a beautiful city with friendly people.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adriana Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern great location
Staff extremely helpful and kind Excellent location This hotel has definite modern vibe- Lights etc all controlled by iPad Windows don’t open Rooms are compact and bed against wall so could be difficult for some couples
Stayed 2 nights in Oct 2024

10/10 Excellent

Konrad

Stayed 4 nights in Sep 2024

10/10 Excellent

Michela

Stayed 2 nights in Sep 2024

8/10 Good

Zheyi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city center. Nice and clean, as always.
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So, this is a no-frills hotel in a great location. The rooms are really small and the layout is a bit inconvenient with the orientation of the bed causing one person to crawl over the other in order to use the bathroom in the middle of the night. The hotel is run by a bunch of twenty-somethings, but they did an excellent job and were really helpful. Outside of the small room, our stay was quiet and comfortable. You will hear the trams as the street adjacent is the tramway, but they didn't bother me. Otherwise, the hotel is in a great location in the old town. The lake view rooms are not worth paying-up for as the lake is too far away for a view. Breakfast is good, but ridiculously expensive with no cook to order. All considered, I probably wouldn't stay there again because of the size of the rooms, but that's the only real drawback.
Stayed 3 nights in Sep 2024

10/10 Excellent

Boguslaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for Geneva
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern style used for booking process and room amenities. We would like to give this hotel 5 stars because everything was perfect. Especially because we were treated so nice and with so much compassion due to missing our luggage by the airport for 2 days. These two employees made our stay so relax and beautiful. Iris and this amazing guy that I can’t remember his name right now. I am getting old. lol These two made out stay amazing 😘 Thank You Citizen M hotel for hiring such beautiful people. ❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
Loved the artistic creative atmosphere and great location across from the beach.
Stayed 1 night in Sep 2024

8/10 Good

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice funky hotel utilising tech savvy from check in , room functionality and check out services. Nice location right between old town and the city centre overlooking lake Geneva.
Stayed 1 night in Sep 2024

4/10 Poor

Frances

Traveled with partner
Recognizing that Citizen M isn’t targeted at my age group (room was decorated like a freshman girl’s dorm), I have the following comments: The shower and toilet are a few feet apart and everything got drenched. The room smelled of cigarette smoke with a strong overlay of disinfectant. The “lake view” we paid extra for was a tiny sliver you almost had to squint to see - not worth it. The main area decor was rather techno-dystopian, but I recognize this may be geared to the under-50 crowd. Breakfast was ok, but quite expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were really good
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly and very helpful staff. Clean room and excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ismael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024