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citizenM Geneva

4.0 star property

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Property amenity
Creator video
Building design
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$167
includes taxes & fees
Nov 30 - Dec 1

Explore the area

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31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

4-star Geneva hotel, connected to a rail/subway station in Geneva City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and a front-desk safe.

CitizenM Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Reviews

citizenM Geneva Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 998 reviews
Rating 8 - Good. 199 out of 998 reviews
Rating 6 - Okay. 46 out of 998 reviews
Rating 4 - Poor. 29 out of 998 reviews
Rating 2 - Terrible. 18 out of 998 reviews

Reviews

4/10 Poor

Wed

Stayed 4 nights in Aug 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the center of the city. Easy to access transportation or walking. Very clean and comfortable bed. Good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to everything, cool decor and vibe, the Geneva pass card was a great extra!
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 3 nights in Aug 2025

10/10 Excellent

Shihe, Millington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing. The location( near old town) and close to lake Geneva was great to visit the city. Free water taxis on the lake and free transportation was a plus. Tram stop just outside the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located to all the areas that we wanted to visit on both sides of the river. Plenty of dining and shopping options. The staff was awesome with lots of great tips for things to do and where to eat. The check-in process was super easy too.
Stayed 2 nights in Jul 2025

8/10 Good

Anisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rohini

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for the stay. We will be back again!
Stayed 1 night in Aug 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Love that we were welcomed at the door and assisted with self check in. Room had a closet and comfortable bed. The sink was separate from the shower and toilet, which was convenient
Stayed 1 night in Aug 2025

6/10 Okay

Abdulrazzaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is that they stick to the timing of check out which is at 11, if you want a check out at 12 youll pay for it
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the way a hotel should be in the modern age. Easy self check-in and check-out (with staff nearby eager to help). You can control the lights, blinds, TV, etc from the app on your phone. The room was modern and very comfortable. And right in the centre of the city!
Stayed 2 nights in Aug 2025

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place with great lobby and bar area. Room was boutique like and while king bed was great, only thing was it was against the wall so inside person had to crawl over other to get out! That being said, amazing area and we get that space is a commodity. Would definitely recommend!
Stayed 1 night in Aug 2025

6/10 Okay

Pawan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not for me

check in smooth, staff friendly. All room items controlled by an iPad. The rooms are very small, no room for luggage. Couldn't operate the TV evn after the iPad was reset. The bed placement is terrible as you have to crawl off/on. the lights work for the entire room so if you have the use the restroom at night, you either turn them all on in the room or go in the dark. Set the alarm and a gentle music played and the lights slowing came up. HOWEVER, we could not turn it off. Called the desk, they reset the iPad to now avail. We left our room an hour later with the alarm still playing but not the TV. Breakfast was fair at best. pancakes hard Glad we only stayed one night. Sorry guys.
Stayed 1 night in Aug 2025

10/10 Excellent

SHELLY, MUSCATINE

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

perminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People working there were extremely friendly. Celine was very kind, in particular!
Stayed 4 nights in Jun 2025

10/10 Excellent

Brenda

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very comfortable, clean and great lighting plus window shades options-- tho a little on the tight/small side for the two of us. But were very pleased with the very nice bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

fabricio, Arlington

Liked: Amenities, property conditions & facilities
Great location was a quick one to Genève
Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed -super comfortable! Friendly staff! And nice lounge area with good food and drinks. Live the Citizen m concept.
Stayed 3 nights in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Bedding was not comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 5 nights in Jul 2025