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citizenM Geneva

4.0 star property

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Photo gallery for citizenM Geneva

Building design
Property entrance
Point of interest
Check-in/check-out kiosk
King Room - Lake View | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Rue du Rhône
    ‪4 min walk‬
  • University of Geneva
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪17 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪28 min drive‬

Room options

View all photos for King Room - Lake View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

4-star Geneva hotel, connected to a rail/subway station in Geneva City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and a front-desk safe.

CitizenM Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 799 reviews
Rating 8 - Good. 168 out of 799 reviews
Rating 6 - Okay. 33 out of 799 reviews
Rating 4 - Poor. 22 out of 799 reviews
Rating 2 - Terrible. 15 out of 799 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
A clean but small room good enough for 1 night. Good breakfast and lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly staff, Clean room, 24/7 hour bar, Cool room features, Amazing central location
Stayed 2 nights in Dec 2024

10/10 Excellent

inga

Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Stayed 2 nights in Jan 2025

10/10 Excellent

Tyler

Stayed 3 nights in Dec 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel ideally located next to shops and historic downtown. Rooms are recently renovated and all in great shape! Would definetley recommend this property!
Stayed 1 night in Jan 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, awesome staff and bar/breakfast area. Ideally located in Geneva city center. Very clean, great bed, and great shower!
Stayed 1 night in Dec 2024

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sumbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good value for money. City centerz.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph, Tampa

Stayed 2 nights in Dec 2024

10/10 Excellent

Martina

Stayed 3 nights in Dec 2024

10/10 Excellent

Panteley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a couple. Close to everything. Easy transportation to the airport with a hotel sent transport card.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia en general con integración tecnológica en una habitación pequeña. La cama podría ser mucho más cómoda para mejorar la experiencia.
Stayed 2 nights in Dec 2024

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL I LOVEEE ITT
Stayed 3 nights in Dec 2024

10/10 Excellent

Shivani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2024

8/10 Good

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee and tea would be lovely, but otherwise the staff and room was fantastic and the location couldn't be beat.
Stayed 4 nights in Dec 2024

8/10 Good

myfyr

Hotel was good,but not earth shatteringly brilliant
Stayed 3 nights in Dec 2024

10/10 Excellent

Viktoriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun experience! Great place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Santanu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, super friendly and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Keren, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was actually delicious and filling! I was pleasantly surprised!
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Stayed 1 night in Dec 2024

8/10 Good

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, small rooms but nice
Stayed for 3 nights. The hotel was very central and well located. The rooms whilst modestly sized were well equipped and cleverly designed. Negative was the cost of breakfast at €28 per person per night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Room with great design
Stayed 1 night in Dec 2024