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Eastwest Hotel by Malone

4.5 star property

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Photo gallery for Eastwest Hotel by Malone

Experience the classic charm of Gastwest, featuring a symmetrical facade with arched windows and a beautifully lit entrance.
Relax in this stylish space with a large flat-screen TV, a comfortable dining table, and plush wicker chairs.
Relax in a comfortable lounge area with a sofa, armchairs, and a coffee table, surrounded by a statue and books.
Enjoy a leisurely meal amidst lush greenery and elegant decor.
Relax in a spacious room with a large bed, two bedside lamps, and a bathtub.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
6 Rue Des Paquis, Geneva, GE, 1201
  • City Center Shopping Area
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪13 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite Duplex

Suite Duplex | Living room | Flat-screen TV, pay movies

Suite Duplex

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(25 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Food and drink

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex Suite

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Duplex Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Solo Standard Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Solo Standard Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Miscellaneous

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Eastwest Hotel by Malone

4.5-star hotel in Geneva City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Eastwest Hotel by Malone offers 41 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Geneva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eastwest Hotel by Malone features a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. Event facilities measuring 237 square feet (22 square meters) include conference space. This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Eastwest Hotel by Malone is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Eastwest Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CHF 40 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Valet parking on site (CHF 38 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eastwest Restaurant

Things to do

  • 24-hour gym
  • Library
  • Personal motorized watercraft
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 237 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Welcoming dogs only
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 per person
  • Fee for in-room wired internet: CHF 40 per day (rates may vary)
  • Self parking fee: CHF 40 per day
  • Valet parking fee: CHF 38 per day
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Eastwest Geneva
Eastwest Hotel
Eastwest Hotel Geneva
Hotel Eastwest
Eastwest Hotel
Eastwest Hotel by Malone Hotel
Eastwest Hotel by Malone Geneva
Eastwest Hotel by Malone Hotel Geneva

Eastwest Hotel by Malone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and walking distance to everything!
Stayed 4 nights in Apr 2025

8/10 Good

Juan P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and excellent service

Very nice stay and excellent service. Checked us right in even on early arrival. Quality Clarins products in bath. Neighborhood has slight rough characters in this street in Geneva but inside of hotel that disappears.
Stayed 1 night in Apr 2025

10/10 Excellent

Kiyean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

ALAN P

Stayed 4 nights in Mar 2025

10/10 Excellent

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded me for my birthday!

It was amazing, they were so hospitable!
Stayed 1 night in Mar 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in Geneva

Wonderful hotel in the heart of Geneva. Close to the Lake, the train station and bars/restaurants. The hotel itself was lovely, bed was very comfortable, Clayton’s products in the bathroom. Staff were very pleasant.
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Stayed 3 nights in Mar 2025

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have at least one universal plug socket.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel courtois et professionnel, chambre spacieuse et confortable
Stayed 1 night in Mar 2025

10/10 Excellent

Veselka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time in the hotel and the staff was super friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Yixing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is quite good.
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott Eben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptional Swiss hospitality

Elegant rooms, above and beyond service, superb location, reasonable price!
Stayed 1 night in Feb 2025

8/10 Good

Fergus

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much.
Stayed 1 night in Feb 2025

2/10 Terrible

Brian

Disliked: Staff & service, amenities
Sorry to report a bad experience at this hotel. There was a miscommunication over the scheduling of a spa treatment and it was decided that I would be the one to take the fall. It is unfortunate to see short-sighted decisions by hotel managers in these situations, eliminating any possibility of repeat business, word of mouth recommendations, and leading to poor online reviews. This anti-service, anti-customer trend is all to prevelant in europe as a whole. Poor business practices like this don't take into consideration that swindeling a customer out of $300 and them leaving unhappy eliminates a potentially life-long customer. Lack of fundamental business concept understandings such as these are to a large degree why europe in general has become such a laggard on the world stage, and dwindles further and further into irrelevance and economic uncertainty.
Stayed 3 nights in Feb 2025

8/10 Good

angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint place to hang your hat. Near the water front and walking distance to train station,and bus station, and other attractions.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - they managed an early check in for us which was very much appreciated with jet lag. Very clean hotel , nice large room Comfortable bed , great water pressure in the showers , robes etc and welcome swiss chocolate ! The soundproofing wasn’t the greatest - could hear traffic and other noise - which was ok at night because it was quiet- but tough to get a nap in the day to beat the jet lag.
Stayed 1 night in Jan 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful and incredibly comfortable 3-night stay. Will try to come back at some point in the future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aaditya, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024