Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services.
Hotel Cristal is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
A bar/lounge
Things to do
Shopping mall
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Business center
Computer station
Meeting rooms
Accessibility
Elevator
More
1 building
8 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.75 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 19 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva
Hotel Cristal Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent value for money, the staff at the front desk is extremely friendly and always ready to solve any problem.
My first visit to Geneva (17 years ago) was to this hotel and from then until now it has improved a lot. It no longer resembles that old, dirty and dark hotel.
I may recommend staying in this hotel to my colleges
Yurii
Stayed 4 nights in Oct 2024
6/10 Okay
Brittany
Oct 30, 2024
Served the purpose. Was close to everything and convenient. The walls are quite thin so you will hear people in the hallways and next door. Bathroom had an odd smell. Small but it works- no frills. Clean. Odd things with the structure and layout: The walls have a stone-like popcorn ceiling material. Gaps in workmanship and the gaps in the ceiling where the air comes in are odd and a bit unsettling. Key for room-with a weighted keychain- not a card. Safe in room. Tea bag and one instant coffee and a decaf instant coffee. One pillow. It's great if you're staying in the city and need to be close to everything. I'd stay again but nothing exceptional. Meets the need.
Conveniently located right outside the central train station. Many restaurants close by. Rooms are basic but very clean. Bathroom also clean with shower only, good hot water. Front desk staff friendly and helpful. Convience store close by at the train station, small mini bar in hallway of each floor if you don't feel like walking. I have found hotels in Geneva can be quite expensive so this was a good value. My meetings were out by the airport but with free transport pass and one stop to the airport it was convenient and nice to be in the city center in the evening.
The room was very small and the bathroom was not very private. It was right as you came into the room with just colored glass separating the toilet and shower area.
Hotel is absolutely breathtaking. Accommodations crisp white and spotless!! Steps away from downtown shopping and gorgeous landmarks. 5 star all the way
Brenda
Stayed 2 nights in Sep 2024
6/10 Okay
Philip
Sep 20, 2024
Liked: Staff & service
Average hotel near the station. It was clean and convenient
Hotel is near the Cornavin train station yet in a quiet location and close to restaurants in all directions. Hotel staff were helpful and rooms were clean. We were able safely leave some of our stuff for storage while we took extended side trips.
It was an amazing hotel, everything we needed was around us, we enjoyed our stay so much, the staff was very friendly and helpful, special thanks to Mr Faisal who helped us a lot and made our stay more comfortable and pleasant
This place was great. You are sooooooo close to the train station. Access to the tram ssytem is Geneva was easy due to the hotel providing a transportation voucher. The staff here are quiet and keep out of the way, but if you ask them for help they are exciting to share their ideas and opinions on Geneva! I would come back to this specific hotel, for sure! Geneva was beautiful!